Home Care in Hastings
Hastings has 7 CQC registered home care agencies. 5 are rated Good, 1 Requires improvement, and 1 has not yet been rated. 5 of the 7 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Hastings at a glance
What the local numbers say about home care in Hastings, to help you judge the options below.
- Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies.
- People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 17%
- Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 26%
- People aged 85 and over: 2,500. Rising to 3,700 by 2035, up 50%
- Dementia diagnosis rate: 64%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 15 registered today.
- Choice of agencies: 31 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
What home care in Hastings involves and what to look for
Support that comes to the person
Home care means paid workers visiting someone in their own home to help with washing, dressing, medication, meals and whatever else the day requires. The pattern matters as much as the total: four short calls a day suits a person who needs prompting at fixed points, whereas one longer visit suits someone who needs sustained help with a bath and a meal. Work out the shape of the week first, because that is what any agency will quote against and what makes comparison between them possible.
Judging the providers
Four of the six providers here are rated Good, one has been told it requires improvement, and one has not yet been inspected. Open the report behind each rating rather than stopping at the word. For home care, pay particular attention to what inspectors recorded about timekeeping, missed calls, continuity of staff and how care plans are followed, since those are the things families notice week to week. Where improvement has been required, the report names exactly what was found. For the provider awaiting a first inspection, how the manager answers direct questions about rotas and cover matters considerably more.
The questions that separate agencies
Ask how many different care workers would visit over a typical fortnight, because continuity affects the experience more than almost anything else. Find out what happens when a regular worker is ill or on leave, how the family is told if a visit will run late, and who can be telephoned outside office hours. Carrianne Care, Quality Homecare, Sapphire Home Care and the other providers listed each carry a profile here with registration details and current rating.
Getting an assessment and arranging the funding
Requesting an assessment
Funded support begins with a care needs assessment, carried out by East Sussex County Council for adults living in this area. It can be requested by the person needing care, by a relative or friend acting on their behalf, or by a professional such as a general practitioner or a hospital discharge team, and it is free whatever the household income. The assessment records what someone manages independently and where help would make a difference, and it is the document that sets out how much support is needed each week.
Costs and contributions
Where eligible needs are identified, a financial assessment establishes the council's contribution and the person's own. Savings and capital above the national threshold ordinarily mean paying privately, with the rate agreed directly with the agency. Home care is charged by the hour or by the visit, and visit length matters as much as the hourly figure, since a very short call achieves far less than a half hour one. Ask how travel time is treated, what happens if a visit overruns, and whether evening or weekend calls cost more.
Direct payments
A council contribution can be taken as a direct payment, which lets the family choose the agency rather than accepting one the council commissions. It brings more administration but considerably more say over who comes through the door and when.
7 home care in Hastings
- Apex Prime Care · 402 The Ridge, Hastings, East Sussex, TN34 2RR
Home care · CQC Good · Run by Apex Prime Care Ltd
Apex Prime Care supports people in their own homes in Hastings and the surrounding part of East Sussex. Our visits go to older people and to younger adults, to people living with dementia, to people with physical disabilities, to people...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults, Eating Disorders, Alcohol / Drug Misuse - CareStaff24 - Office · The Palace, Hastings, East Sussex, TN34 1HN
Home care · Run by CareStaff24 Ltd
We at CareStaff24 Hastings Office are proud to provide compassionate home care across Hastings and the wider East Sussex community, supporting people to live well and safely in the place they know best: their own home. Based in the heart...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Quality Homecare · 402 The Ridge, Hastings, East Sussex, TN34 2RR
Home care · CQC Good · Run by A1 Quality Home Care Limited
Quality Homecare supports people in their own homes across Hastings and the surrounding parts of East Sussex. We exist to do one thing well, which is to make staying at home a realistic option for people who need help, whatever the reason...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse - Sapphire Home Care · 440 Old London Road, Hastings, East Sussex, TN35 5BB
Home care · CQC Good · Run by Sapphire Care & Support Services Limited
Sapphire Home Care supports adults in their own homes in Hastings and across East Sussex. The people we visit are varied. Older people and younger adults, people living with dementia, adults with a learning disability or autism, people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders - HW Homecare · 10 Robertson Street, Hastings, East Sussex, TN34 1HL
Home care · CQC Requires improvement · Run by HW Homecare Ltd
We at HW Homecare are proud to offer compassionate home care across Hastings and the surrounding East Sussex community, supporting people to live well and safely in the place they know best: their own home. Being based in the TN postcode...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Younger Adults - Nurse Plus UK · 6th Floor, Hastings, East Sussex, TN34 3AA
Home care · CQC Good · Run by Nurse Plus and Carer Plus (UK) Limited
Nurse Plus UK in Hastings provides care and support to people in their own homes across the town and the surrounding part of East Sussex. We work with older people, younger adults, people living with dementia, people with learning...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse - Carrianne Care · 2 Alexandra Parade, Hastings, East Sussex, TN34 2PQ
Home care · CQC Good · Run by Carrianne Care Ltd
We at Carrianne Care are proud to provide dedicated home care across Hastings and the surrounding areas of East Sussex, supporting older people, adults with dementia, and individuals living with a wide range of needs in the place they know...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate. | £28.00 to £36.96 an hour |
| What East Sussex pays Average hourly rate, October 2026. | £28.16 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Quality Homecare, 15 December 2025, Good
- Nurse Plus UK - Hastings, 17 June 2022, Good
- HW Homecare, 24 February 2022, Requires improvement
Longest since a report
- Sapphire Home Care, 2 August 2018, Good
- Apex Prime Care - Hastings, 3 October 2018, Good
- Carrianne Care, 6 November 2019, Good
Frequently asked questions about home care in Hastings
How many home care agencies are there in Hastings?
Hastings has 7 CQC registered home care agencies: 5 Good, 1 Requires improvement, 1 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Hastings?
Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Hastings were inspected most recently?
Quality Homecare (15 December 2025), Nurse Plus UK - Hastings (17 June 2022) and HW Homecare (24 February 2022) have the most recent CQC reports.