CareStaff24 - Office
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Home Care Agency
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- Coverage Radius: 10 mi
About Us
We at CareStaff24 Hastings Office are proud to provide compassionate home care across Hastings and the wider East Sussex community, supporting people to live well and safely in the place they know best: their own home.
Based in the heart of Hastings within the TN postcode area, our team is well positioned to reach those living throughout the town and surrounding South East coastal communities. Being local matters to us. It means our carers understand the area, can respond promptly, and can build genuine, lasting relationships with the people we visit. Whether a family lives near the seafront, the Old Town, or further inland, we aim to bring warmth, reliability, and consistency to every doorstep we attend.
Our specialism lies in delivering tailored home care that adapts to each person we support. We assist older people who value their independence but appreciate a helping hand with daily routines, personal care, medication prompts, or simply companionship through the day. For those living with dementia, our approach is patient and unhurried, focusing on familiar routines, gentle reassurance, and the kind of consistent presence that helps reduce confusion and anxiety. Families tell us that knowing a trusted carer is visiting brings enormous peace of mind, particularly when a loved one feels safest in their own surroundings.
We also support adults living with physical disabilities, providing practical assistance with mobility, personal care, and daily tasks in a way that respects dignity and promotes as much independence as possible. For individuals with visual or hearing impairments, our carers take time to communicate clearly, adapt to preferred methods of interaction, and ensure that sensory needs are never overlooked. Younger adults who require support are equally welcomed; we recognise that care is not solely the preserve of later life, and we work hard to tailor our approach to each person's age, lifestyle, and personal goals.
What this means in practice is care that fits around the individual rather than the other way round. A morning visit might involve help getting up, washed, and dressed, followed by breakfast and a friendly chat. Later in the day, a carer may return to assist with a meal, medication, or a short walk. Every care plan is shaped in conversation with the person receiving care and, where appropriate, their family, so that preferences, routines, and small comforts are honoured. Continuity is something we take seriously, because familiar faces build trust, and trust is the foundation of good home care.
As a newer presence in the area, we have not yet received a Care Quality Commission rating. Rather than seeing this as a gap, we view it as an opportunity to demonstrate from day one what good, person centred care looks like. We are fully registered with the CQC and committed to operating to the standards expected of every regulated provider in England. We welcome open conversations with families about how we work, our recruitment and training practices, and the safeguards we have in place to protect the people in our care.
Choosing home care is a deeply personal decision, and we know how much thought goes into finding the right team to welcome through the front door. If you are exploring options for yourself or a loved one in Hastings or the surrounding TN area, we would be glad to talk things through at your pace, answer any questions, and arrange a no obligation conversation about how we might help. Whatever stage you are at in your search, please do reach out. We are here to listen, to reassure, and to support your family in finding the care that feels right.
Common questions about CareStaff24 - Office
Where is CareStaff24 - Office located?
CareStaff24 - Office is a home care agency based in Hastings, East Sussex (TN34 1HN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does CareStaff24 - Office provide?
CareStaff24 - Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does CareStaff24 - Office provide dementia care?
Yes. CareStaff24 - Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Hastings
This agency provides care within approximately 10 miles of their Hastings office. Radius is approximate — claim to update
Contact CareStaff24 Ltd - Hastings Office
This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
Overall: Not Yet Rated
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
The local picture: East Sussex
What the numbers say about home care in East Sussex.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- Agencies in the borough, last 12 months: 0 opened, 0 closed
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about CareStaff24 Ltd - Hastings Office
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 January 2025, so 1 year.
- Run by
- CareStaff24 Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Contact CareStaff24 Ltd - Hastings Office
This agency has not listed a phone number with the CQC. Send an enquiry and we will pass it on.
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More home care in East Sussex
Other home care agencies nearby, highest CQC-rated first.
- Dinarie Battle CQC: Good
- Spring Care PAs Battle CQC: Good
- Care at Home Services (South East) – Bexhill, Hastings and Rother Bexhill On Sea CQC: Good
- Care To You Healthcare Bexhill-on-sea CQC: Good
- Curant Care Bexhill-on-sea CQC: Good
- Hand To Hand Care Bexhill-on-sea CQC: Good