Home Care in Chertsey
Chertsey has 8 CQC registered home care agencies. 2 are rated Good, 2 Outstanding, 1 Requires improvement, and 3 have not yet been rated. 5 of the 8 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Chertsey at a glance
What the local numbers say about home care in Chertsey, to help you judge the options below.
- Hourly care visits, Surrey: £28.00 to £36.40 an hour. Middle half of prices from 5 agencies.
- People aged 75 and over: 8,500. Rising to 9,700 by 2035, up 14%
- Living with dementia, aged 65 and over (estimate): 1,100. Rising to 1,400 by 2035, up 21%
- People aged 85 and over: 2,500. Rising to 3,500 by 2035, up 39%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 29 registered today.
- Choice of agencies: 332 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Comparing the Providers Listed in Chertsey
A list that spans most of the scale
Eight providers appear here: two rated Outstanding, two rated Good, one marked Requires Improvement and three without any published rating. Those four groups each need reading in a different way. For the two rated Outstanding, find what specifically earned that recognition, since the strength inspectors identified may or may not be the one that matters here. For the service marked down, look at which of the five key questions fell short and ask what changed afterwards and what evidence supports it.
What to make of the unrated services
Three of the eight carry no published rating. That normally reflects an inspection not yet completed rather than any concern recorded, often because a service registered relatively recently. It does, however, leave you relying much more on what you observe yourself. Ask each one when an inspection is expected and what it would want inspectors to see, and weigh what you are told against what you can see on the day.
What to ask and watch for
Spend time in the communal areas rather than touring only the show bedroom, and go in the late afternoon when staffing is thinnest. Ask who writes the care plan, how often it is reviewed, and how families hear about a fall or a change in health. Check how medicines are stored, given and recorded, and what happens when someone becomes unwell outside surgery hours. Questions about staff turnover and agency cover are fair and matter most where no report exists.
Arranging Care and Understanding the Cost
Beginning with an assessment
A care needs assessment records the support required day to day and notes anything clinical that must continue. It is free and open to anyone who appears to need care, whatever their savings. Where a relative provides most of that support already, a carer assessment can be requested at the same time and often changes what help is offered.
How funding is decided
A financial assessment weighs income, savings and capital to establish the contribution expected and whether public money meets the balance. Property is treated differently depending on circumstances, including whether a spouse continues to live there. The adult social care team at Surrey County Council carries out both assessments and can explain what support may apply while an application is pending.
Making sense of fees
Ask for a written schedule separating accommodation, personal care, laundry, activities and escorted appointments, with extras marked plainly, and ask how often fees are reviewed and by what margin recently.
8 home care in Chertsey
- Comprehensive Care Services · Kitsmead Lane, Chertsey, Surrey, KT16 0EG
Home care · CQC Good · Run by Comprehensive Care Services Ltd
Here at Comprehensive Care, we provide home care support to people living in Chertsey, Surrey and the surrounding areas. Our focus is on helping individuals remain in the comfort and familiarity of their own homes, with the right level of...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Visual / Hearing Impairment, Younger Adults - Deecays Health Care · 44 Bridge Road, Chertsey, Surrey, KT16 8LA
Home care · Run by Deecays Healthcare Limited
Deecays Health Care supports people in their own homes across Chertsey and the surrounding parts of Surrey. We work with older people and younger adults, people living with dementia, and people with a physical disability. Most people who...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults - Homewood Grove · Homewood Grove Pavilion House, Chertsey, Surrey, KT16 0AU
Home care · Run by Rangeford Care Limited
Homewood Grove provides care and support in people's own homes in Chertsey and across Surrey. We visit older people, people living with dementia, people managing mental health conditions, people with physical disabilities, people living...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Avenues South Hampshire Services · Church Farm Bungalow, Chertsey, Surrey, KT16 0PL
Home care · Run by Avenues South
We are Avenues South Hampshire, a home care agency based in Chertsey. We support younger adults in their own homes, including adults with learning disabilities, autistic adults, people with a physical disability and people with a visual or...
Specialisms: Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - Passion Recruitment Agency · Brook House, Chertsey, Surrey, KT16 9BE
Home care · CQC Requires improvement · Run by Passion Recruitment Agency Limited
We provide care to people in their own homes across Chertsey and the surrounding parts of Surrey. We work with older people and younger adults, people living with dementia or a mental health condition, people with a learning disability or...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Welmede Housing Association · Church Farm Bungalow, Chertsey, Surrey, KT16 0PL
Home care · CQC Outstanding · Run by Avenues South
We at Welmede Housing Association are proud to provide compassionate home care across Chertsey and the surrounding Surrey communities, supporting people to live well in the place they know best: their own homes. Our team delivers person...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - Home Instead Senior Care · Cambridge House, Chertsey, Surrey, KT16 9AP
Home care · CQC Outstanding · Run by Coomber Care Company Limited
Home Instead in Chertsey provides care and support in people's own homes across the town and the surrounding parts of Surrey. Our work rests on a preference nearly everybody shares: to stay at home, among familiar things, for as long as it...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Amazed Care Services · 5 Church Walk, Chertsey, Surrey, KT16 8RE
Home care · CQC Good · Run by Miss Alison June Rodford
Amazed Care provides support in people's own homes in Chertsey and the surrounding part of Surrey. We work with older people, adults living with dementia, adults with learning disabilities and autistic adults, people with mental health...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Surrey Middle half of prices from 5 agencies. Median £36.00. | £28.00 to £36.40 an hour |
| What Surrey pays Average hourly rate, October 2026. | £24.87 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Avenues South Hampshire Services, 9 February 2026, Not yet rated
- Welmede Housing Association, 23 August 2023, Outstanding
- Passion Recruitment Agency, 1 June 2023, Requires improvement
Longest since a report
- Amazed Care Services, 13 April 2018, Good
- Home Instead Senior Care, 28 January 2020, Outstanding
- Comprehensive Care Services, 22 December 2022, Good
Frequently asked questions about home care in Chertsey
How many home care agencies are there in Chertsey?
Chertsey has 8 CQC registered home care agencies: 2 Outstanding, 2 Good, 1 Requires improvement, 3 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Chertsey?
Hourly care visits, Surrey: £28.00 to £36.40 an hour. Middle half of prices from 5 agencies. Median £36.00. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Chertsey were inspected most recently?
Avenues South Hampshire Services (9 February 2026), Welmede Housing Association (23 August 2023) and Passion Recruitment Agency (1 June 2023) have the most recent CQC reports.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey