Which home care agencies cover Birkenhead?

Twenty agencies registered to deliver care at home are listed on this page, each registered with the Care Quality Commission. They include Cardigan House, Crystal Care and Aspire Care Support, alongside others working locally. Every listing shows the provider name, the current CQC rating where one has been awarded and a link to the full profile. Coverage varies by address, so check that an agency visits the road in question before going further.

What is the difference between a care home and a nursing home?

A care home provides accommodation with personal care, meaning help with washing, dressing, meals and medication. A nursing home provides the same alongside registered nurses on duty at all hours for clinical care. Home care differs from both, since the support comes to the person and is charged by the hour or the visit. Many households use home care for years before a move is considered.

What should we ask a home care agency in Birkenhead before committing?

Ask how many different carers will visit in a typical fortnight and whether you can meet them in advance. Ask what the agency does when a carer is off sick, how late or missed visits are handled and who is contactable outside office hours. Check how the care plan is written, how often it is reviewed and how medication support is recorded. Where an agency has not yet been rated, ask who runs it and where those people have worked before.

How do we arrange a care needs assessment in Birkenhead?

Contact the adult social care team at Wirral Metropolitan Borough Council and ask for a care needs assessment. It is free, it is not means tested and anyone who appears to need care is entitled to one. A relative, a GP or a hospital team can make the referral where the person cannot. The assessment considers daily tasks, safety and existing support, and it establishes how many hours of care are considered necessary.

Will Wirral Metropolitan Borough Council pay for home care?

It may, depending on a financial assessment carried out after the needs assessment. Wirral Metropolitan Borough Council considers income, savings and capital, and contributes towards the cost where these fall below the national threshold. Funding is set at a level judged sufficient to meet assessed needs and can be taken as a direct payment. Where savings sit above the threshold, the arrangement is private between the household and the agency.

How far in advance should we start arranging care at home?

As soon as the need looks likely, because assessments take time and agencies cannot always start immediately. A few weeks of notice allows you to approach more than one provider and read whatever inspection reports exist. Where a hospital discharge is planned, tell the council early, since those cases follow a faster route. If someone is deteriorating slowly, arranging the assessment now prevents a rushed decision later.

Home Care in Birkenhead

Birkenhead has 20 CQC registered home care agencies. 10 are rated Good, 1 Requires improvement, and 9 have not yet been rated. 12 of the 20 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Birkenhead at a glance

What the local numbers say about home care in Birkenhead, to help you judge the options below.

Hourly care visits, North West: £25.00 to £28.90 an hour. Middle half of prices from 9 agencies.
People aged 75 and over: 37,800. Rising to 44,000 by 2035, up 16%
Living with dementia, aged 65 and over (estimate): 4,900. Rising to 6,000 by 2035, up 22%
People aged 85 and over: 10,000. Rising to 14,100 by 2035, up 40%
Dementia diagnosis rate: 66%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 1 opened, 4 closed. 45 registered today.
Choice of agencies: 184 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Compared with the rest of Wirral: Fewer agencies. Wirral has fewer agencies than average for the size of its older population.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Choosing a home care agency in Birkenhead

Nine of the twenty agencies here have not yet been inspected and rated, which shifts a fair amount of the checking onto the family. That is manageable, provided you know what to ask.

Making use of the ratings that exist

Ten agencies are rated Good and one is rated Requires Improvement. Where a rating exists, read the report rather than the grade, since inspectors comment on punctuality, staff training and supervision, medicines records and how the office responds when something goes wrong. Where an agency is rated Requires Improvement, note what was found and how long ago, then ask what has changed. Where no rating exists, ask how long the agency has operated locally, who manages it and whether the people behind it have been inspected elsewhere, because an unrated service is usually new rather than troubled.

The questions that reveal how an agency runs

Ask how many different carers will visit over a fortnight, because continuity matters more than anything else on a brochure. Ask what happens when a regular carer is unwell, how late a visit may run before the office telephones, and who answers the phone on a Sunday evening. Ask how care plans are written and reviewed, whether you can meet the carers before they begin, and how complaints are logged and resolved. Ask finally what the agency turns down, since a provider that accepts every request is often stretched too thin to keep its promises. Ask how travel between visits is planned as well, because an unrealistic rota is the commonest reason a morning call arrives at eleven.

Getting an assessment and arranging the funding

The assessment establishes what care is considered necessary, and the funding conversation follows from it.

The care needs assessment

An assessment is free, is not means tested and is open to anyone who appears to need care. It examines getting up, washing, dressing, meals, medication, moving safely about the house and coping alone in the evening, then results in a support plan setting out the hours considered necessary. Wirral Metropolitan Borough Council Adult Social Care carries out that assessment and the financial assessment that follows it. A relative providing regular support can request a carer's assessment in their own right.

What home care costs and who contributes

Care at home is charged by the hour or the visit, with higher rates at weekends and on bank holidays. Where the financial assessment finds savings below the national threshold, the council contributes towards the cost, and that money can be taken as a direct payment so the household selects its own agency. Above the threshold the arrangement is private. Ask for the full rate card in writing, including travel charges, minimum visit lengths and notice periods, and check whether visits cancelled at short notice are charged for. Ask as well how quickly hours can be increased if someone comes home from hospital needing more help, and how quickly they can be reduced again if matters improve, since that flexibility is what keeps an arrangement affordable.

20 home care in Birkenhead

Cardigan House · 7 Cardigan Avenue, Birkenhead, Wirral, CH41 4NH
Home care · CQC Good · Run by Sanctuary Home Care Limited
We at Cardigan House are proud to provide compassionate home care across Birkenhead and the wider Wirral, supporting people to live well and safely in the place they know best, their own home. Based in the heart of Birkenhead, our team is...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Younger Adults
Faith20 Care · 37 Oxton Road, Birkenhead, Wirral, CH41 2QQ
Home care · Run by Faith20 Care Ltd
We at Faith20 Care are proud to provide compassionate home care across Birkenhead and the wider Wirral, supporting individuals to live well and safely in the place they know best: their own home. As a dedicated home care agency, we bring...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Voyage (DCA) · Laird Business Centre, Birkenhead, Wirral, CH41 8ER
Home care · Run by Voyage 1 Limited
We at Voyage (DCA) Wirral are proud to offer dedicated home care across Birkenhead and the wider Wirral area, supporting adults to live fulfilling lives in the comfort and familiarity of their own homes. Operating from the CH postcode...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Alcedo Care · 101-102 Woodside Business Park, Birkenhead, Wirral, CH41 1EL
Home care · Run by Alcedo Orange Limited
Alcedo Care Wirral provides care and support in people's own homes across Birkenhead and the Wirral. We work with older people and with younger adults, and our packages range from one short call a day to substantial support built around...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
N-Able Services · Egerton House, Birkenhead, Wirral, CH41 1FN
Home care · CQC Good · Run by N-Able Services Ltd
We are a home care agency based in Birkenhead, supporting adults across the Wirral to carry on living in their own homes. Most people would rather stay where they are, among familiar things and familiar neighbours, and our job is to make...
Specialisms: Older Person Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Crystal Care · 136 Claughton Road, Birkenhead, Wirral, CH41 6EY
Home care · CQC Good · Run by Dr Louise May Limited
Crystal Care provides care in people's own homes across Birkenhead and the Wirral. We support older people, adults living with dementia, people with learning disabilities and autistic adults, those living with mental ill health, adults...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Frankcare Community Services · Office 209, Birkenhead, Wirral, CH41 1AL
Home care · Run by FrankCare Community Services Ltd
Frankcare Community supports people in their own homes in Birkenhead and across the Wirral. Those we visit include older people, adults living with dementia, people managing mental ill health, adults with physical disabilities, people with...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Aspire Care Support Services · Unit 34-36, Birkenhead, Wirral, CH41 1EL
Home care · CQC Good · Run by Aspire Care Support Services Ltd
Aspire Care provides support in people's own homes in Birkenhead and across the Wirral. Our purpose is to support people to live where they want to live, with help that arrives when it should and is given by carers they know. We visit...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
Evolve Complex Care · Egerton House, Birkenhead, Wirral, CH41 1FN
Home care · Run by Evolve Complex Care Ltd
We at Evolve Complex Care are proud to provide dedicated home care across Birkenhead and the wider Wirral, supporting individuals to live safely and comfortably within the place they know best: their own home. As a home care agency based...
Specialisms: Mental Health, Physical Disability, Visual / Hearing Impairment
Tender Caregivers · Unit 39, Birkenhead, Wirral, CH41 1EP
Home care · Run by Tender Healthcare Consulting Ltd
We are Tender Caregivers, and we support adults in their own homes in Birkenhead and across the Wirral. Our visits range from a single short call each day through to several hours of support, arranged to fit the person's routine rather...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Merseyside Supported Living and Outreach · 68 Grange Road West, Birkenhead, Wirral, CH41 4DB
Home care · CQC Good · Run by Potensial Limited
We at Merseyside Supported Living and Outreach are proud to provide compassionate home care across Birkenhead and the wider Wirral community, bringing thoughtful, person centred support directly to the people who need it most. As a home...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Bluebird Care · 1st Floor, Birkenhead, Wirral, CH41 6ND
Home care · CQC Good · Run by Sage Home Care Limited
Bluebird Care Wirral supports people in their own homes across the Wirral. We work with older people and people living with dementia, with adults who have a learning disability and with autistic adults, with people who have mental health...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
BNR Manchester · 62 Hamilton Square, Birkenhead, Wirral, CH41 5AT
Home care · CQC Good · Run by BNR Agency Ltd
BNR Manchester provides care and support in people's own homes, working with households across Birkenhead and the Wirral. We take on a broad range of work because need does not arrive in neat categories, and people should not be turned...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Caring Connections · 47, Birkenhead, Wirral, CH41 5AR
Home care · CQC Requires improvement · Run by Caring Connections Limited
Caring Connections Wirral supports people in their own homes in Birkenhead and across the Wirral. We are a home care agency, which means our care workers come to you, and the point of the whole arrangement is that you stay where you want...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Apollo Care · Laird Health and Business Centre, Birkenhead, Wirral, CH41 8ER
Home care · CQC Good · Run by Apollo Care (Wirral) Ltd
Apollo Care Wirral provides support at home to people across the Wirral. We work with older people and people living with dementia, and with younger adults who need support to live independently. Home is where most people would far rather...
Specialisms: Older Person Care, Dementia Care, Younger Adults
I Care (GB) · Unit 1, Birkenhead, Wirral, CH41 9HP
Home care · CQC Good · Run by I Care (GB) Limited
I Care on the Wirral is a home care agency based in Birkenhead, supporting adults in their own homes across the area. We work with older people and younger adults, people living with dementia, people with a physical disability and people...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults, Eating Disorders
Pendleton Care · 68 Grange Road West, Birkenhead, Wirral, CH41 4DB
Home care · Run by Pendleton Care Limited
Pendleton Care provides care and support in people's own homes in Birkenhead and across the Wirral, working mainly with adults who have a learning disability or autism and adults living with mental health conditions. Our approach is to...
Specialisms: Learning Disability / Autism, Mental Health
Community Supported Living · 384 Laird Street, Birkenhead, Wirral, CH41 7AL
Home care · CQC Good · Run by Community Supported Living Limited
Community Supported Living provides care and support in people's own homes in Birkenhead and across the Wirral, working mainly with adults who have a learning disability or autism and adults living with mental health conditions. Our...
Specialisms: Learning Disability / Autism, Mental Health, Younger Adults
House of Care · Suite 1, Birkenhead, Wirral, CH41 3RB
Home care · Run by House of Care Ltd
House of Care is a home care agency in Birkenhead, supporting people in their own homes across Wirral. We work with older people, people living with dementia, adults with a physical disability, people with visual or hearing impairment and...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Courthall Care · Office 7, Birkenhead, Wirral, CH41 9HP
Home care · Run by Courthall Care Ltd
Courthall Care Wirral supports people in their own homes in Birkenhead and across the Wirral. We take on a wide range of need. Most of our work is with older adults, a good number living with dementia. We also support younger adults,...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse

What home care costs

Type of care	What it costs
Hourly care visits, North West Middle half of prices from 9 agencies. Median £26.58. Shown for North West because too few Wirral agencies publish a rate.	£25.00 to £28.90 an hour
What Wirral pays Average hourly rate, October 2026.	£23.20 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Cardigan House, 18 May 2023, Good
Aspire Care Support Services Ltd, 14 February 2023, Good
Caring Connections Wirral, 23 August 2022, Requires improvement

Longest since a report

Pendleton Care Limited, 15 September 2017, Not yet rated
Apollo Care (Wirral) Limited, 17 January 2019, Good
BNR Manchester, 7 March 2019, Good

Frequently asked questions about home care in Birkenhead

How many home care agencies are there in Birkenhead?

Birkenhead has 20 CQC registered home care agencies: 10 Good, 1 Requires improvement, 9 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Birkenhead?

Hourly care visits, North West: £25.00 to £28.90 an hour. Middle half of prices from 9 agencies. Median £26.58. Shown for North West because too few Wirral agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Birkenhead were inspected most recently?

Cardigan House (18 May 2023), Aspire Care Support Services Ltd (14 February 2023) and Caring Connections Wirral (23 August 2022) have the most recent CQC reports.