St Ann's Lodge 1

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About Us

St Ann's Lodge is a residential care home in New Malden in the London borough of Kingston upon Thames. We support older people and younger adults, including adults with learning disabilities, autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and people recovering from an eating disorder. Respite stays are available.

The people living here have genuinely little in common in terms of what they need, so we plan support one person at a time and mean it. What gives an adult with a learning disability confidence is not what helps somebody working their way back from an eating disorder, and running one routine across both would suit neither.

So we spend our attention on particulars: how somebody likes to be addressed, what they can do themselves and would rather we left alone, what makes a difficult day and what heads it off early. Where the work is sensitive we go carefully and without judgement, because recovery rarely runs in a straight line and being steady on the difficult weeks is most of what we are for.

Where sight or hearing loss is in the picture, habits matter more than equipment: saying who you are as you come into a room, leaving furniture where it belongs, checking that glasses and hearing aids are working.

The Care Quality Commission rated us good at our most recent inspection.

Common questions about St Ann's Lodge 1

Where is St Ann's Lodge 1 located?

St Ann's Lodge 1 is a residential care home in New Malden, Kingston upon Thames, KT3 5LL. You can view its exact location and get directions from the map on this page.

What type of care does St Ann's Lodge 1 provide?

St Ann's Lodge 1 is registered to provide residential personal care, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is St Ann's Lodge 1's CQC rating?

St Ann's Lodge 1 is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 December 2024. You can read the full CQC report from the link on this page.

Does St Ann's Lodge 1 offer respite or short-term care?

Yes. St Ann's Lodge 1 offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact St Ann's Lodge 1

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about St Ann's Lodge 1

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. St Ann's Lodge 1 is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. St Ann's Lodge 1 is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. St Ann's Lodge 1 offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. St Ann's Lodge 1 supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 9 December 2024
  • Report published: 9 December 2024

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

St Ann's Lodge 1 has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from St Ann's Lodge 1. Actual fees depend on the room, the level of care and how it is funded.

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