Cloyda Care Home

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About Us

Cloyda is a care home in New Malden for older people, including those living with dementia.

What we offer is fairly straightforward: warm rooms, meals cooked on the premises, help with washing and dressing given discreetly, and staff who have the time to sit down and talk. Before somebody moves in we ask about the small preferences that often get lost in a move, from what time a person likes to get up to how they take their tea, and we write them down so nobody has to keep explaining themselves.

For people living with dementia we keep the day familiar and unhurried. We ask families to tell us about the life behind the person, including the work they did and the family they talk about, and we use that in conversation and to steady things when somebody is distressed.

Days here are not heavily organised. There is usually something going on for those who want it and quiet corners for those who do not. Relatives are welcome whenever they want to come, and visiting is not something we ration.

Short respite stays are available, whether to give a carer at home a rest or to help somebody regain confidence after hospital. Our most recent rating from the Care Quality Commission is good. Do come and see us before you decide anything.

Common questions about Cloyda Care Home

Where is Cloyda Care Home located?

Cloyda Care Home is a residential care home in New Malden, Kingston upon Thames, KT3 6AG. You can view its exact location and get directions from the map on this page.

What type of care does Cloyda Care Home provide?

Cloyda Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Cloyda Care Home's CQC rating?

Cloyda Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 January 2023. You can read the full CQC report from the link on this page.

Does Cloyda Care Home provide dementia care?

Yes. Cloyda Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Cloyda Care Home offer respite or short-term care?

Yes. Cloyda Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Cloyda Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Cloyda Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Cloyda Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Cloyda Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Cloyda Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Cloyda Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 19 January 2023
  • Report published: 19 January 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

Cloyda Care Home has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Cloyda Care Home. Actual fees depend on the room, the level of care and how it is funded.

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