Abbeyfield House

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About Us

We at Abbeyfield House welcome you to our residential care home in New Malden, a warm and homely setting where compassionate dementia care and support for younger adults sit at the heart of everything we do.

Nestled within the leafy borough of Kingston upon Thames, our home offers residents a peaceful environment in one of South West London's most welcoming neighbourhoods. The local community of New Malden provides a familiar backdrop for daily life, whilst our home itself is designed to feel exactly like that, a home, where comfort, dignity, and a sense of belonging shape every corner.

Our specialisms in residential care, dementia care, and support for younger adults mean we are equipped to walk alongside individuals at different stages and circumstances of life. For those living with dementia, we focus on creating gentle routines, familiar surroundings, and meaningful moments that help residents feel safe and understood. For younger adults in our care, we recognise the importance of independence, personal choice, and tailored support that respects each person's individuality and aspirations. For all our residents, the goal remains the same: to provide kind, person centred care that honours who they are.

Families often tell us that the hardest part of choosing a care home is trusting that their loved one will be treated with the same warmth they would receive at home. We take that trust seriously. Our team works closely with residents and their relatives to understand preferences, life histories, and the small daily details that make a real difference, from a favourite morning routine to a treasured piece of music.

Our most recent CQC inspection in July 2023 rated us Good overall, with Good ratings across Safe, Effective, Caring, and Responsive. We are proud of these outcomes, which reflect the dedication of our team and the quality of life enjoyed by those who live here. Our Well led domain was rated Requires Improvement, and we are actively committed to strengthening this area, ensuring that leadership and governance continue to evolve in step with the high standard of care our residents deserve.

Choosing the right care home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring options for a loved one in the New Malden area, we warmly invite you to get in touch, visit us, and see for yourself the gentle rhythm of life within our home. We would be honoured to answer your questions and help you take the next step with confidence and peace of mind.

Common questions about Abbeyfield House

Where is Abbeyfield House located?

Abbeyfield House is a residential care home in New Malden, Kingston upon Thames, KT3 3RL. You can view its exact location and get directions from the map on this page.

What type of care does Abbeyfield House provide?

Abbeyfield House is registered to provide residential personal care, with support that includes Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Abbeyfield House's CQC rating?

Abbeyfield House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 July 2023. You can read the full CQC report from the link on this page.

Does Abbeyfield House provide dementia care?

Yes. Abbeyfield House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Abbeyfield House offer respite or short-term care?

Yes. Abbeyfield House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Abbeyfield House - New Malden

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Abbeyfield House - New Malden

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Abbeyfield House - New Malden is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Abbeyfield House - New Malden is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Abbeyfield House - New Malden offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Abbeyfield House - New Malden supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 19 July 2023
  • Report published: 19 July 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the London

Abbeyfield House - New Malden has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Abbeyfield House - New Malden. Actual fees depend on the room, the level of care and how it is funded.

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