The Hawthorns Care Home

The Hawthorns Care Home is a nursing home in Norwich, Norfolk (NR2 2AJ). It holds a CQC rating of Good.

About The Hawthorns Care Home

The Hawthorns Care Home provides nursing care in Norwich for older people and younger adults, including people living with dementia and people with physical disabilities. Registered nurses are on duty at all hours. People usually come to us when things have become hard to manage elsewhere, so the first job is to steady everything: get the clinical picture straight, sort out pain, sleep, medication and nutrition, and give somebody time and quiet to feel safe again. Once that has settled, a great deal else becomes possible. After that, our attention is on whether people are actually living. Are they getting outside. Are they seeing who they want to see. Is anyone eating things they genuinely like. Is there something in the week worth looking forward to. Faultless clinical care delivered to somebody sitting unnoticed in a chair is not care we would be content with. For people living with dementia we work with familiarity and take our lead from how somebody is on the day. For younger adults we are careful that the week contains things belonging to that person's life rather than a general activities programme. Visiting is not confined to convenient hours. Respite stays are available. Our most recent overall rating from the Care Quality Commission is Good. If you are looking at nursing care in Norwich, please come and see us. Ask about staffing, ask what happens at night, and ask to speak to relatives of people already living here.

Care provided at The Hawthorns Care Home

Read the full inspection report on the CQC website.

Common questions about The Hawthorns Care Home

Where is The Hawthorns Care Home located?

The Hawthorns Care Home is a nursing home in Norwich, Norfolk, NR2 2AJ. You can view its exact location and get directions from the map on this page.

What type of care does The Hawthorns Care Home provide?

The Hawthorns Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is The Hawthorns Care Home's CQC rating?

The Hawthorns Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 March 2019. You can read the full CQC report from the link on this page.

Does The Hawthorns Care Home provide dementia care?

Yes. The Hawthorns Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does The Hawthorns Care Home offer respite or short-term care?

Yes. The Hawthorns Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about The Hawthorns Care Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. The Hawthorns Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. The Hawthorns Care Home is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. The Hawthorns Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. The Hawthorns Care Home supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

The Hawthorns Care Home has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from The Hawthorns Care Home. Actual fees depend on the room, the level of care and how it is funded.

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