Highcliffe Nursing Home

Logo of Highcliffe Nursing Home, a nursing home in Christchurch, Bournemouth, Christchurch and Poole, offering older person care, dementia care and younger adults care.

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About Us

We are a nursing home in Christchurch, caring for people whose needs require qualified nursing alongside help with daily living. We support older people and younger adults, and a good deal of our work is with people living with dementia.

Having registered nurses on duty means that medication, pain, wounds, continence and the difficulties people have with eating and drinking can be managed properly and without waiting. It also means changes get noticed early, which is often what keeps somebody out of hospital. Alongside that, we try to hold on to the ordinary things: people choosing when to get up, what to wear, what they would like to eat and who they want beside them.

Nursing care for someone living with dementia asks for patience above all. We spend time learning about a person's life, habits and the things that comfort or unsettle them, because that knowledge is worth more than any procedure when somebody is frightened or cannot place where they are.

We work closely with general practitioners, community teams and hospital staff, and we keep families informed as a matter of routine. Where someone is nearing the end of life, our concern is comfort, dignity and the presence of those they love. We also offer respite stays.

Our most recent inspection by the Care Quality Commission rated us good overall. Please come and see us and ask whatever you need to.

Common questions about Highcliffe Nursing Home

Where is Highcliffe Nursing Home located?

Highcliffe Nursing Home is a nursing home in Christchurch, Bournemouth, Christchurch and Poole, BH23 5JS. You can view its exact location and get directions from the map on this page.

What type of care does Highcliffe Nursing Home provide?

Highcliffe Nursing Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Highcliffe Nursing Home's CQC rating?

Highcliffe Nursing Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 December 2019. You can read the full CQC report from the link on this page.

Does Highcliffe Nursing Home provide dementia care?

Yes. Highcliffe Nursing Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Highcliffe Nursing Home offer respite or short-term care?

Yes. Highcliffe Nursing Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Highcliffe Nursing Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.

Questions families ask about Highcliffe Nursing Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Highcliffe Nursing Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

Yes. Highcliffe Nursing Home is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register

Can they try a short stay before deciding?

Yes. Highcliffe Nursing Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Highcliffe Nursing Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 14 December 2019
  • Report published: 14 December 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Outstanding
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the South West

Highcliffe Nursing Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Highcliffe Nursing Home. Actual fees depend on the room, the level of care and how it is funded.

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