How do we arrange a care needs assessment in Sutton Coldfield?

Contact the adult social care team at Birmingham City Council and ask for a care needs assessment. It is free, it is not means tested and anyone who appears to need care is entitled to one. A relative, a GP or a hospital discharge team can make the referral where the person cannot. The assessment considers daily tasks, safety and the support already being provided, and it establishes how many hours of care are necessary.

Will Birmingham City Council pay for home care?

It may, following a financial assessment carried out after the needs assessment. Birmingham City Council considers income, savings and capital, and contributes towards the cost where these fall below the national threshold. Funding is set at a level judged sufficient to meet assessed needs and can be taken as a direct payment so the household chooses its own agency. Where savings sit above the threshold, the arrangement is private between the family and the provider.

Which home care agencies cover Sutton Coldfield?

Nineteen agencies registered to deliver care at home are listed on this page, each registered with the Care Quality Commission. They include Home Instead Senior Care, Helping Hands Sutton Coldfield and Jubilee Citizens UK, alongside others working locally. Every listing shows the provider name, the current CQC rating where one has been awarded and a link to the full profile. Coverage varies by address, so check that an agency visits the road in question.

What is the difference between a care home and a nursing home?

A care home provides accommodation with personal care, meaning help with washing, dressing, meals and medication. A nursing home provides the same alongside registered nurses on duty at all hours for clinical care. Home care differs from both, since the support comes to the person and is charged by the hour or the visit. Many households use home care for years before a move is considered at all.

How far in advance should we start arranging home care?

As soon as the need becomes foreseeable, because assessments take time and agencies cannot always begin immediately. A few weeks of notice allows you to approach more than one provider and read the inspection reports carefully. Where a hospital discharge is planned, tell the council early, since those cases follow a quicker route. If someone is declining gradually, an assessment now prevents a rushed decision later.

What should we ask a home care agency in Sutton Coldfield before committing?

Ask how many different carers will visit in a typical fortnight and whether you can meet them in advance. Ask what the agency does when a carer is off sick, how missed or late visits are handled and who is contactable outside office hours. Check how the care plan is written, how often it is reviewed and how medication support is recorded. Request the full rate card in writing, covering weekend rates, travel charges and notice periods.

Home Care in Sutton Coldfield

Sutton Coldfield has 19 CQC registered home care agencies. 12 are rated Good, 3 Requires improvement, and 4 have not yet been rated. 15 of the 19 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Sutton Coldfield at a glance

What the local numbers say about home care in Sutton Coldfield, to help you judge the options below.

Hourly care visits, West Midlands: £28.30 to £32.00 an hour. Middle half of prices from 8 agencies.
People aged 75 and over: 74,200. Rising to 82,700 by 2035, up 12%
Living with dementia, aged 65 and over (estimate): 10,200. Rising to 11,600 by 2035, up 14%
People aged 85 and over: 21,500. Rising to 25,800 by 2035, up 20%
Dementia diagnosis rate: 66%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 10 opened, 17 closed. 295 registered today.
Choice of agencies: 479 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Arranging care at home in Sutton Coldfield and paying for it

Few people would choose to buy care by the hour, but hours are the unit the system uses, and it is the assessment rather than the agency that sets them. That is the place to begin.

The care needs assessment

An assessment is free, is not means tested and belongs to anyone who appears to need care. It examines getting up, washing, dressing, preparing food, taking medication, moving safely about the house and managing alone in the evening, and it produces a support plan stating the hours considered necessary. Birmingham City Council social care team carries out that assessment and the financial assessment that follows it. A relative who has been providing support can request a carer's assessment of their own, which sometimes produces practical help that the main assessment does not.

What the hours cost and who contributes

Agencies charge by the hour or the visit, with higher rates at weekends and on bank holidays and higher again where two carers are needed. Where the financial assessment finds income, savings and capital below the national threshold, the council contributes towards the cost, and that contribution can be taken as a direct payment so the household chooses its own agency. Above the threshold the arrangement is private. Ask for a full rate card in writing, including travel charges, minimum visit lengths and the notice needed to change or cancel a visit, because those terms alter a weekly total more than the hourly rate does.

Choosing the right agency in Sutton Coldfield

Without a building to inspect, the judgement rests on published findings and on how a manager handles direct questions.

What the grades tell you

Twelve agencies here are rated Good, three are rated Requires Improvement and four carry no rating yet. Inspectors examine punctuality, whether care plans match what people actually need, how medicines are recorded and how the office responds when something goes wrong, which is precisely the ground families judge on. Where an agency is rated Requires Improvement, read what was found, check the date and ask what has changed since. Unrated agencies are usually newly registered, so ask how long they have operated, who manages them and where those people worked before.

The questions that matter most

Ask how many different carers will visit over a fortnight, since continuity affects everything from medication to mood. Ask what happens when a regular carer is unwell, how late a visit may run before the office telephones, and who answers the phone on a Sunday evening. Ask how care plans are written and reviewed, whether you can meet carers before they start, and how quickly hours can be increased after a hospital stay. Ask finally what the agency does when it cannot staff a new client reliably, because a provider willing to say no is usually one that keeps its other promises. Ask too how invoices are set out and whether the same office covers evenings and weekends, since a service that feels well run in daylight can be very different after six o'clock.

19 home care in Sutton Coldfield

Care At Call · 21a, Sutton Coldfield, Birmingham, B76 1NY
Home care · Run by Care At Call Ltd
We at Care At Call are proud to provide compassionate home care across Sutton Coldfield and the wider Birmingham area, supporting individuals to live well and safely within the comfort of their own homes. As a dedicated home care agency...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
British Elderly Care · Office 4, Sutton Coldfield, Birmingham, B75 7BG
Home care · Run by Better Care Global Ltd
We at British Elderly Care Birmingham are proud to offer compassionate home care across Sutton Coldfield and the wider Birmingham area, supporting individuals to live well and safely within the place they know best, their own home. Based...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Jubilee Citizens UK · 76-78 Boldmere Road, Sutton Coldfield, Birmingham, B73 5TJ
Home care · CQC Good · Run by Jubilee Citizens UK
We at Jubilee Citizens UK are proud to offer compassionate home care across Sutton Coldfield and the wider Birmingham area, supporting individuals to live safely and comfortably in the place they know best: their own home. As a dedicated...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Walfinch · Office 10, Sutton Coldfield, Birmingham, B75 5BT
Home care · Run by Home Sweet Care Ltd
We at Walfinch Sutton Coldfield are proud to offer compassionate home care across Sutton Coldfield and the wider Birmingham area, supporting older people and younger adults to live well in the place they know best: their own home....
Specialisms: Older Person Care, Younger Adults
Home Instead Senior Care · 196 Boldmere Road, Sutton Coldfield, Birmingham, B73 5UE
Home care · CQC Good · Run by Assured Lifestyle Limited
Here at Home Instead Sutton Coldfield, we provide home care across Sutton Coldfield and the wider Birmingham area, supporting people to live well in the comfort of their own homes. We believe that familiar surroundings, routines, and...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Helping Hands · 57 Birmingham Road, Sutton Coldfield, Birmingham, B72 1QF
Home care · CQC Good · Run by Midshires Care Limited
Helping Hands Sutton Coldfield provides care at home for people across Sutton Coldfield and the north of Birmingham. We support older people, adults living with dementia, people with learning disabilities and autistic adults, those with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Cherish Home Care · 14 Chester Road, Sutton Coldfield, Birmingham, B73 5DA
Home care · CQC Good · Run by Cherish Home Care Ltd
Cherish Home Care supports adults in Sutton Coldfield and across the Birmingham area to live well in their own homes. We visit people where they already are, among their own things and their own routines, and we shape the support around...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Wisteria Care Agency · Unit 1, Sutton Coldfield, Birmingham, B76 9DD
Home care · CQC Good · Run by Wisteria Care Agency Ltd
Wisteria Care Agency supports people in their own homes in Sutton Coldfield and the surrounding parts of Birmingham. We work with older people and younger adults, with adults who have a learning disability or are autistic, and with people...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Younger Adults
William Waterford · Unit 1, Sutton Coldfield, Birmingham, B72 1JL
Home care · Run by William Waterford Ltd
At William Waterford, we provide home care to people living in Sutton Coldfield and the wider Birmingham area, supporting individuals to stay in the comfort and familiarity of their own homes for as long as they choose to do so. We work...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Ave Maria Care · 59 Thornhill Road, Sutton Coldfield, Staffordshire, B74 3EN
Home care · CQC Requires improvement · Run by Ave Maria Care Ltd
At Ave Maria Care Sutton Coldfield, we provide home care to people living in Sutton Coldfield and the surrounding areas of Staffordshire. We support individuals in their own homes, helping them to maintain their independence, their...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Nexus Care Services · 1c, Sutton Coldfield, Birmingham, B74 2LZ
Home care · CQC Good · Run by Mr John Court
At Nexus Care, we provide home care support to people living in Sutton Coldfield and the wider Birmingham area. Our work centres on helping people remain in the comfort of their own homes, living as independently as possible while...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Zanta Healthcare · 46-48 Mere Green Road, Sutton Coldfield, Birmingham, B75 5BT
Home care · CQC Good · Run by Zanta Healthcare Limited
Zanta Healthcare provides care and support to people in their own homes in Sutton Coldfield and the surrounding part of Birmingham. We work with older people, with younger adults and with people managing mental health conditions. Most...
Specialisms: Older Person Care, Mental Health, Younger Adults
Your Life · Poppy Court, Sutton Coldfield, Birmingham, B73 5XF
Home care · CQC Good · Run by Yourlife Management Services Limited
Your Life supports people in their own homes in Sutton Coldfield and the surrounding parts of Birmingham. Most of the people we visit are older, many are living with dementia, and we also support younger adults who need a hand to manage...
Specialisms: Older Person Care, Dementia Care, Younger Adults
Embec Care · 69 Mere Green Road, Sutton Coldfield, Birmingham, B75 5BY
Home care · CQC Good · Run by Embec Care Limited
We are a home care agency based in Sutton Coldfield, supporting people in their own homes across this part of Birmingham. We visit older people, including many living with dementia, adults with mental health needs, people with physical...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Elite Care 24/7 · Regent House, Sutton Coldfield, Birmingham, B76 9DD
Home care · CQC Requires improvement · Run by Temple Mead Care Ltd
Elite Care 24/7 provides care at home for people in Sutton Coldfield and across the north of Birmingham. We support older people and younger adults who need help to manage everyday life in their own homes. We should address our inspection...
Specialisms: Older Person Care, Younger Adults
Cera North · Sovereign House, Sutton Coldfield, Birmingham, B73 5TT
Home care · CQC Good · Run by Homecare4U Limited
Cera Birmingham North provides care in people's own homes across Sutton Coldfield and the north of Birmingham. We support older people, adults living with dementia, people with learning disabilities and autistic adults, those living with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Limitless Home Care · 26 Stonehouse Road, Sutton Coldfield, Birmingham, B73 6LP
Home care · CQC Good · Run by Limitless Home Care Ltd
Limitless Home Care is a home care agency in Sutton Coldfield, supporting adults in their own homes across the area. We work with older people and with younger adults. What happens on a visit depends entirely on the person. For some it is...
Specialisms: Older Person Care, Younger Adults
Hafod Care in the Community · 14 Anchorage Road, Sutton Coldfield, Birmingham, B74 2PR
Home care · CQC Requires improvement · Run by Hafod Care Organisation Limited
Hafod Care in the Community is based in Sutton Coldfield and supports people in their own homes across this part of Birmingham. We work with older people, people living with dementia, adults with a physical disability, people with visual...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
3D Healthcare Solutions · 180 Plants Brook Road, Sutton Coldfield, Birmingham, B76 1HL
Home care · CQC Good · Run by 3D Healthcare Solutions Limited
We are a home care agency based in Sutton Coldfield, providing support to people in their own homes across Birmingham and the area around it. We work with older people and with younger adults, including people with learning disabilities...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, West Midlands Middle half of prices from 8 agencies. Median £32.00. Shown for West Midlands because too few Birmingham agencies publish a rate.	£28.30 to £32.00 an hour
What Birmingham pays Average hourly rate, October 2026.	£22.55 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Ave Maria Care Sutton Coldfield, 29 June 2023, Requires improvement
Home Instead Senior Care, 22 April 2023, Good
Nexus Care Services, 14 March 2023, Good

Longest since a report

Cherish Home Care Limited, 13 April 2019, Good
Wisteria Care Agency Ltd, 30 April 2019, Good
3D Healthcare Solutions Limited, 15 May 2019, Good

Frequently asked questions about home care in Sutton Coldfield

How many home care agencies are there in Sutton Coldfield?

Sutton Coldfield has 19 CQC registered home care agencies: 12 Good, 3 Requires improvement, 4 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Sutton Coldfield?

Hourly care visits, West Midlands: £28.30 to £32.00 an hour. Middle half of prices from 8 agencies. Median £32.00. Shown for West Midlands because too few Birmingham agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Sutton Coldfield were inspected most recently?

Ave Maria Care Sutton Coldfield (29 June 2023), Home Instead Senior Care (22 April 2023) and Nexus Care Services (14 March 2023) have the most recent CQC reports.

Local care news in Birmingham

New 68 bed care home registered with CQC in Birmingham: The Orchards (5 November 2026)

More local care news for Birmingham