Helping Hands

Helping Hands is a home care agency in Sutton Coldfield, Birmingham (B72 1QF). It holds a CQC rating of Good.

About Helping Hands

Helping Hands Sutton Coldfield provides care at home for people across Sutton Coldfield and the north of Birmingham. We support older people, adults living with dementia, people with learning disabilities and autistic adults, those with physical disabilities or sensory loss, and younger adults. Almost everyone who contacts us wants the same thing, which is to stay at home. Our part is making that practical and safe for as long as it reasonably can be. Sometimes that is a short morning visit for help with washing, dressing and medicines. Sometimes it becomes several calls a day, or longer periods of support where somebody should not be left alone for long. We would rather build up gradually as needs change than wait for a fall or a hospital admission to force everyone's hand. Familiar faces are the foundation. When a care worker has been visiting a household for months, they know what that person is like ordinarily, and that is what makes it possible to flag a change while it is still a small thing rather than a crisis. Before anything starts we go through it properly, including the parts people find awkward to discuss, and we revisit the plan honestly as circumstances shift. The Care Quality Commission rated us good at our most recent inspection. Give us a ring and we will tell you plainly what we can offer and when we could start.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

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Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Sutton Coldfield, Birmingham (B72 1QF), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands's CQC rating?

Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 October 2019. You can read the full CQC report from the link on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands Sutton Coldfield is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands Sutton Coldfield covers roughly 10 miles from Sutton Coldfield.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the West Midlands

Helping Hands Sutton Coldfield has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Helping Hands Sutton Coldfield. Actual fees depend on the room, the level of care and how it is funded.

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