Home Care in West Bromwich
West Bromwich has 16 CQC registered home care agencies. 7 are rated Good, 1 Outstanding, 1 Requires improvement, and 7 have not yet been rated. 9 of the 16 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
West Bromwich at a glance
What the local numbers say about home care in West Bromwich, to help you judge the options below.
- Hourly care visits, West Midlands: £28.30 to £32.00 an hour. Middle half of prices from 8 agencies.
- People aged 75 and over: 24,300. Rising to 26,600 by 2035, up 10%
- Living with dementia, aged 65 and over (estimate): 3,200. Rising to 3,700 by 2035, up 13%
- People aged 85 and over: 6,500. Rising to 7,600 by 2035, up 17%
- Dementia diagnosis rate: 73%. The NHS ambition is 67%.
- Agencies in the borough, last 12 months: 1 opened, 10 closed. 84 registered today.
- Choice of agencies: 636 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Choosing a Home Care Agency in West Bromwich and What to Look For
Home care is unusual in that the person paying for it rarely sees it happen. Visits take place while relatives are at work, and an agency's quality shows in small accumulating details: whether the carer arrives when promised, whether they know the routine without being told, whether anyone notices a change in someone's condition. That is why the questions worth asking are about staffing and systems rather than about the office or the brochure.
Reading a Partly Complete Record
One agency covering the area is rated Outstanding, seven are rated Good, one is rated Requires Improvement and seven carry no rating at all. That last group is the one that worries families, and usually needlessly: an unrated agency has generally registered too recently to have been visited rather than having been found wanting. Ask how long it has operated, who the registered manager is and how long they have been in post, and what its own monitoring of late and missed calls shows. Where a Requires Improvement rating exists, read the report and note whether the concerns bore on the care delivered or on records and oversight.
Continuity Above Everything Else
Ask how many different carers a person would see across a fortnight. Three or four familiar faces works well; a dozen rarely does, particularly for someone with memory problems who has to explain themselves afresh at every visit. Ask how the agency covers sickness and annual leave, how late a call must run before the office rings to warn you, and what happens when a visit is missed entirely.
Checking How Visits Are Monitored
Find out how calls are logged, whether arrival and departure are recorded electronically, and whether family members can see those records. Ask who answers the telephone outside office hours and how quickly a manager responds when a complaint is raised. These mechanics separate a well run agency from one that merely sounds reassuring at the enquiry stage.
Arranging and Funding Care at Home in West Bromwich
Beginning With an Assessment
Anyone who appears to need support at home can request a free care needs assessment, whatever their savings, since this stage is not means tested. It is arranged through Sandwell Metropolitan Borough Council adult social care, the authority responsible for assessing what support a person needs and for arranging funded care where they are eligible. The assessment records how many visits are needed and what each should achieve, and it becomes the document every agency quotes against.
Paying for Visits
A financial assessment follows, examining income and capital to decide whether the council contributes, meets the cost in full, or whether the family arranges care privately. Those whose care is funded often take a direct payment and buy their own, which allows a choice of agency rather than an allocation. Rates are charged by the hour or the visit and typically rise at weekends, on bank holidays and where two carers are required, so ask for a written schedule covering each of those before agreeing anything.
16 home care in West Bromwich
- Trust In Care · 339 High Street, West Bromwich, Sandwell, B70 9QG
Home care · CQC Good · Run by Trust In Care Limited
We at Trust In Care are proud to provide compassionate home care across West Bromwich and the wider Sandwell community, supporting people to live well and safely in the place they know best: their own home. As a dedicated home care agency...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders - Chameleon Care · 44 Lily Street, West Bromwich, Sandwell, B71 1QB
Home care · Run by Chameleon Care Limited
We at Chameleon Care (West Bromwich) are proud to offer compassionate home care across West Bromwich and the wider Sandwell community, supporting older people to live well in the place they know best: their own home. As a dedicated home...
Specialisms: Older Person Care, Dementia Care - Head Office · 12 Bank Street, West Bromwich, Sandwell, B71 1HF
Home care · Run by Open Care Solutions Ltd
We at Head Office are a home care agency proudly supporting people across West Bromwich and the wider Sandwell area, delivering compassionate home care that helps individuals live well in the place they know best. Based in the B postcode...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults - West Bromwich · 29 Waterside Street, West Bromwich, Sandwell, B70 0GA
Home care · Run by Anderson Healthcare Ltd
We at West Bromwich are a dedicated home care agency proudly supporting families across West Bromwich and the wider Sandwell borough, offering compassionate, personalised care in the one place where people feel most themselves: their own...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults - African Caribbean Resource Centre · Thomas Street, West Bromwich, Sandwell, B70 6LY
Home care · CQC Good · Run by West Bromwich African Caribbean Resource Centre
We at West Bromwich African Caribbean Resource Centre are proud to offer trusted home care across West Bromwich and the wider Sandwell community, supporting people to live safely and comfortably in the place they know best: their own home.... - Cherish Home Care · 5 St. Michaels Court, West Bromwich, Sandwell, B70 8ET
Home care · CQC Good · Run by Cherish Home Care Ltd
We at Cherish Home Care Sandwell are proud to provide compassionate home care across West Bromwich and the wider Sandwell borough, supporting people to live well and safely in the place they know best: their own home. Operating throughout...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - Crestar Healthcare · Central House, West Bromwich, Sandwell, B70 7RW
Home care · Run by Crestar Healthcare Limited
At Crestar Healthcare, we provide home care support to people living in West Bromwich and the wider Sandwell area. Our work is rooted in a simple belief: that people should be able to receive the care they need in the comfort and...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Pure Care Services · Office 12, West Bromwich, Sandwell, B70 0XA
Home care · CQC Good · Run by Pure Care Services Limited
We at Pure Care Services are proud to provide compassionate home care across West Bromwich and the wider Sandwell community, supporting people to live well and safely in the place they know best, their own home. Operating throughout the B...
Specialisms: Older Person Care, Physical Disability, Younger Adults - INFINITY CARE SOLUTIONS · 127a High Street, West Bromwich, Sandwell, B70 6NY
Home care · Run by Infinity Care Solutions Ltd
We at Infinity Care Solutions are proud to offer compassionate home care across West Bromwich, Sandwell, and the wider West Midlands, helping people live safely and comfortably in the place they know best: their own home. Based in the B...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders - Carters Green Healthcare Services · Parkview House, West Bromwich, Sandwell, B71 4AP
Home care · Run by Carters Green Healthcare Services Limited
We at Carters Green Healthcare Services are a home care agency proudly supporting individuals across West Bromwich and the wider Sandwell area, delivering compassionate personalised care in the place people cherish most, their own home....
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Housing 21 - Oakley Gardens · 82 Oakley Gardens, West Bromwich, Sandwell, B70 0EH
Home care · CQC Outstanding · Run by Housing 21
Housing 21 at Oakley Gardens provides care to people living in their own homes in West Bromwich and the surrounding area. We support older people and younger adults, people living with dementia, people with physical disabilities and people...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Total Love Healthcare · 11 Scafell Way, West Bromwich, Sandwell, B71 1DN
Home care · Run by Total Love Healthcare Limited
Total Love Healthcare supports adults in their own homes across West Bromwich and the wider Sandwell area. We do the everyday work of home care. Helping someone wash and dress at the start of the day, prompting or giving medication,...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Domiciliary Care Midlands · 384 High Street, West Bromwich, Sandwell, B70 9LB
Home care · CQC Good · Run by Achieve Together Limited
We are Domiciliary Care Midlands, based in West Bromwich and supporting adults in their own homes across Sandwell and the surrounding area. Our work is with adults who have learning disabilities and autistic adults, with people living with...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults - Housing 21 - Goldfield Court · Dartmouth Street, West Bromwich, Sandwell, B70 8GH
Home care · CQC Good · Run by Housing 21
Goldfield Court, part of Housing 21, provides care and support to people living in their own flats in West Bromwich. Extra care housing is a different proposition from a care home. The flat is the person's own, with their own front door,...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment - Clements Health Care · 13 Carters Green, West Bromwich, Sandwell, B70 9QP
Home care · CQC Good · Run by Stephen Support Services Ltd
At Clements Health Care, we provide home care support to people living in West Bromwich and across the Sandwell area. We work with older adults, younger adults, and people living with learning disabilities, autism, and mental health...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Younger Adults - Lime Healthcare Support · First Floor, West Bromwich, Sandwell, B70 6JW
Home care · CQC Requires improvement · Run by Lime Healthcare Support Limited
We provide care at home in West Bromwich and across Sandwell. Those we support include older adults, people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions, people with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, West Midlands Middle half of prices from 8 agencies. Median £32.00. Shown for West Midlands because too few Sandwell agencies publish a rate. | £28.30 to £32.00 an hour |
| What Sandwell pays Average hourly rate, October 2026. | £21.24 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Crestar Healthcare, 16 January 2026, Not yet rated
- Lime Healthcare Support Limited, 14 April 2023, Requires improvement
- Housing 21 - Goldfield Court, 30 March 2023, Good
Longest since a report
- Domiciliary Care Midlands, 14 August 2018, Good
- Clements Health Care, 1 March 2019, Good
- Housing 21 - Oakley Gardens, 27 November 2019, Outstanding
Frequently asked questions about home care in West Bromwich
How many home care agencies are there in West Bromwich?
West Bromwich has 16 CQC registered home care agencies: 1 Outstanding, 7 Good, 1 Requires improvement, 7 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in West Bromwich?
Hourly care visits, West Midlands: £28.30 to £32.00 an hour. Middle half of prices from 8 agencies. Median £32.00. Shown for West Midlands because too few Sandwell agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in West Bromwich were inspected most recently?
Crestar Healthcare (16 January 2026), Lime Healthcare Support Limited (14 April 2023) and Housing 21 - Goldfield Court (30 March 2023) have the most recent CQC reports.