Carters Green Healthcare Services

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About Us

We at Carters Green Healthcare Services are a home care agency proudly supporting individuals across West Bromwich and the wider Sandwell area, delivering compassionate personalised care in the place people cherish most, their own home.

Based in the heart of the West Midlands, our team travels throughout the local community to bring practical support and genuine companionship directly to your doorstep. Home care allows the familiar rhythms of daily life to continue uninterrupted, whether that means a favourite armchair by the window, treasured photographs on the mantelpiece, or a much loved pet nearby. We work within these familiar surroundings to help residents feel safe, respected, and at ease, whilst also offering peace of mind to relatives who may live further afield or juggle busy family commitments.

Our care is thoughtfully tailored to meet a wide breadth of needs. For older people, we provide the gentle daily support that helps maintain independence, from assistance with personal care and medication to companionship over a cup of tea. Our dementia care is delivered with patience, warmth, and an understanding of how important routine and reassurance become when memory feels less certain. For adults living with learning disabilities or autism, we focus on building trusting relationships and supporting individual goals, whether that be developing life skills, engaging with the community, or simply enjoying preferred activities in a way that feels comfortable.

We also support people managing mental health conditions, offering steady, nonjudgemental care that promotes wellbeing and confidence. For those living with physical disabilities, our team assists with mobility, personal care, and the everyday tasks that can otherwise feel overwhelming, always with dignity at the forefront. We extend specialist understanding to individuals with visual or hearing impairments, adapting our communication and approach so that no one feels isolated or overlooked. Younger adults navigating complex needs will find in us a team that listens carefully and works alongside them to build a support plan that reflects their aspirations, not just their diagnoses.

In practice, this means families can expect a consistent, respectful presence in their loved one's life. It means care visits shaped around personal preferences rather than rigid timetables, and carers who take the time to understand what truly matters to each person we support. It means that difficult conversations about changing needs are met with honesty and warmth, and that families are kept informed and involved every step of the way.

As a newer registered provider, Carters Green Healthcare Services is currently awaiting its first full inspection from the Care Quality Commission, and therefore holds a status of Not Yet Rated. Whilst a formal rating offers useful reassurance, it is worth noting that every registered home care provider must meet the same fundamental standards of safety, effectiveness, and quality set by the regulator from the very first day of operation. We welcome the opportunity to demonstrate our standards through open conversation, transparent care planning, and the everyday experiences of the people we support. Families are always encouraged to ask questions, request information, and get to know our team before making any decisions.

Choosing home care is a deeply personal decision, and we understand the weight that comes with it. If you are exploring options for a parent, partner, sibling, or yourself, we would be honoured to speak with you. Reach out to arrange a friendly, no obligation conversation about how we might help, and let us show you how thoughtful care at home can bring comfort, confidence, and continuity to the whole family.

Common questions about Carters Green Healthcare Services

Where is Carters Green Healthcare Services located?

Carters Green Healthcare Services is a home care agency based in West Bromwich, Sandwell (B71 4AP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Carters Green Healthcare Services provide?

Carters Green Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

Does Carters Green Healthcare Services provide dementia care?

Yes. Carters Green Healthcare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of West Bromwich

This agency provides care within approximately 10 miles of their West Bromwich office. Radius is approximate — claim to update

Contact Carters Green Healthcare Services Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

  • Safe: Not Yet Rated
  • Effective: Not Yet Rated
  • Caring: Not Yet Rated
  • Responsive: Not Yet Rated
  • Well-led: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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