MSEA Care

MSEA Care is a home care agency in West Byfleet, Surrey (KT14 7PW).

About MSEA Care

MSEA Care is a home care agency in West Byfleet, supporting people in their own homes across this part of Surrey. We work with older people and younger adults, including people living with dementia and people who have a physical disability. The job is to keep a household going so that somebody can stay where they want to be, and most of it is practical. Getting a person up and washed without leaving them feeling handled. Help with dressing, which sounds minor until buttons and shoes become impossible. Medication at the right time, in the right order, recorded properly. A meal actually cooked. Shopping, laundry and a tidy kitchen. Help to move safely about a house that may no longer suit its owner. We put most of our effort into reliability and continuity. Being where we said we would be, at roughly the time we said, with somebody the person recognises. Older people in particular build their day around a visit, and a carer who does not arrive leaves far more than a job undone. For people living with dementia, familiar faces and an unhurried pace work better than any explanation. For people with a physical disability, we learn how that individual wants to be helped to move rather than applying a standard method. The Care Quality Commission has not yet given us an overall rating. Ring us and we will talk through what you need without any pressure to take more than that.

Care provided at MSEA Care

Read the full inspection report on the CQC website.

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Common questions about MSEA Care

Where is MSEA Care located?

MSEA Care is a home care agency based in West Byfleet, Surrey (KT14 7PW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does MSEA Care provide?

MSEA Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does MSEA Care provide dementia care?

Yes. MSEA Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about MSEA Care

Can they support someone living with dementia at home?

Yes. Yes. MSEA Care Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. MSEA Care Ltd covers roughly 10 miles from West Byfleet.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

MSEA Care Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from MSEA Care Ltd. Actual fees depend on the room, the level of care and how it is funded.

More about the care at MSEA Care

Dementia Care at MSEA Care

This West Byfleet agency reached the register in June 2026, so there is no inspection report to read. Dementia care is on its registration, and it says familiar faces and an unhurried pace work better than any explanation. Continuity is the mechanism rather than the presentation, and it is also the first thing a tight rota loses. Ask whether the same small team is guaranteed and how many carers a person would meet in a month. Ask how carers respond when someone is distressed or refuses help at the door. Ask how visits are reviewed as dementia advances and more support becomes necessary.

Home Care at MSEA Care

Surrey County Council handles assessments and any funded support for residents. Rates in the South East run from about £29 to £35 an hour, a regional guide and not this agency's own price. The weekly bill depends on how many visits are needed and how long each lasts. The agency says it puts most of its effort into reliability and continuity, being where it said it would be with somebody the person recognises. It notes that older people in particular build their day around a visit, so a carer who does not arrive leaves more than a job undone. Ask about minimum visit lengths, how rotas are set and what notice a change requires.

Older Person Care at MSEA Care

MSEA Care has been on the CQC register since 17 June 2026, with no rating published. It is registered for older person care in people's own homes across this part of Surrey. The agency describes getting a person up and washed without leaving them feeling handled, and help with dressing, which sounds minor until buttons and shoes become impossible. Medication at the right time and in the right order, a meal actually cooked, and shopping and laundry are also listed. Ask how early a first call can be, how late the last one runs, and who covers an absence. Ask whether anything is offered overnight, since most home care rounds end at bedtime.

Younger Adults at MSEA Care

West Byfleet and the surrounding part of Surrey make up this agency's working area. Adults under 65 are on its registration, and support at that age usually has to fit around work, study or friendships. The agency's own description centres on older people and dementia, so flexibility is the thing to test. Ask how far visit times can move and how often the plan is reviewed.

Physical Disability at MSEA Care

Learning how an individual wants to be helped to move, rather than applying one technique, is what this agency promises. Physical disability is on its registration, and because the work happens at home the equipment belongs to the household. Surrey would arrange an occupational therapy assessment for hoists, rails or a wet room. Ask how carers are trained in moving and handling and how risks are recorded.

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