First In Care Services

First In Care Services is a home care agency in Reigate, Surrey (RH2 9RJ).

About First In Care Services

First In Care provides home care to adults in Reigate and the surrounding part of Surrey. We support older people and younger adults, people living with dementia, people with physical disabilities, and people who have sight or hearing loss. Most people contact us for a straightforward reason. They intend to stay in their own home, and a handful of practical difficulties are getting in the way. So those are what we take on: help with washing and dressing, medicines taken as they should be, meals cooked and actually eaten, the housework and the shopping kept under control, and a reliable way of getting out to appointments and to see people. We arrange visits around the person's day rather than around ours, and we would rather agree a pattern we can genuinely keep than an ambitious one that falls apart in the first difficult week. We keep the group of care workers around each person small, because meeting an unfamiliar face at the door unsettles anybody and particularly somebody living with dementia. Where somebody has sight or hearing loss, we learn how they prefer to be approached and spoken with. We agree the support with the person and, where they want it, with their family, and we look at the plan again whenever circumstances change rather than leaving it as it was first written.

Care provided at First In Care Services

Read the full inspection report on the CQC website.

How First In Care Services compares in Reigate and Banstead

Measured against the 41 home care agencies registered in Reigate and Banstead.

CQC rating
Not yet rated. 25 of the 41 agencies (61%) are rated Good or Outstanding.
Registered
November 2020. 20 of the 41 agencies registered more recently.
Provider
2 services. First In Care Services Ltd runs 2 adult social care services.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Reigate and Banstead.

The local picture: Reigate and Banstead

What the numbers say about home care in Reigate and Banstead, in Surrey.

What home care costs

Type of careWhat it costs
Hourly care visits, Surrey£28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.)
What Surrey pays£24.87 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 15,600. Rising to 18,300 by 2035, up 18%
  • People aged 85 and over: 4,700. Rising to 7,000 by 2035, up 50%
  • Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,700 by 2035, up 27%
  • Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
  • Agencies in the borough, last 12 months: 3 opened, 2 closed. 38 registered today.
  • Choice of agencies: 328 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about First In Care Services

Facts from public registers, and what the agency has told us.

Registered with CQC
5 November 2020, so 5 years.
Run by
First In Care Services Ltd, which runs 2 adult social care services in England.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Local care news in Surrey

More local care news for Surrey

Common questions about First In Care Services

Where is First In Care Services located?

First In Care Services is a home care agency based in Reigate, Surrey (RH2 9RJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does First In Care Services provide?

First In Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does First In Care Services provide dementia care?

Yes. First In Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about First In Care Services

Can they support someone living with dementia at home?

Yes. Yes. First In Care Services is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. First In Care Services covers roughly 10 miles from Reigate.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

First In Care Services has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from First In Care Services. Actual fees depend on the room, the level of care and how it is funded.

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