Crossroads Care

Logo of Crossroads Care Surrey, a home care agency in Leatherhead, Surrey.

Crossroads Care is a home care agency in Leatherhead, Surrey (KT22 7SU). It holds a CQC rating of Good.

About Crossroads Care

We provide care in people's own homes across Surrey, working out of Leatherhead. A great deal of our work is with family carers, and that shapes how we think about the job. Caring for a relative at home is demanding in ways that are easy to underestimate, and it rarely stops. What we offer is practical support in the house so that the person being cared for is properly looked after and the person doing the caring gets some time that is genuinely their own, whether that is a few hours a week or something more substantial. In practice our visits cover personal care, help with washing and dressing, medication, meals, company and keeping an eye on things, arranged around what the household already does rather than replacing it. We start with a visit and an unhurried conversation with everybody involved, because the arrangement has to work for the carer as well as the person being cared for. Plans are reviewed as circumstances change. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to talk it through.

Read the full inspection report on the CQC website.

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Common questions about Crossroads Care

Where is Crossroads Care located?

Crossroads Care is a home care agency based in Leatherhead, Surrey (KT22 7SU), providing care to people in their own homes within approximately 10 miles of the area.

What is Crossroads Care's CQC rating?

Crossroads Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 October 2023. You can read the full CQC report from the link on this page.

Questions families ask about Crossroads Care

Can they support someone living with dementia at home?

No. Crossroads Care Surrey does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Crossroads Care Surrey covers roughly 10 miles from Leatherhead.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Crossroads Care Surrey has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Crossroads Care Surrey. Actual fees depend on the room, the level of care and how it is funded.

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