Tender Hands
Tender Hands is a home care agency in Godalming, Surrey (GU8 5JB). It holds a CQC rating of Good.
About Tender Hands
Tender Hands supports people in their own homes in Godalming and the surrounding parts of Surrey. We work with older people and younger adults, with people living with dementia, with people who have learning disabilities and autism, and with people who have physical disabilities or a visual or hearing impairment. Home care is made up of small reliabilities rather than grand claims. Arriving at the time we said. Knowing which neighbour holds the spare key. Remembering that somebody prefers to wash before breakfast rather than after. None of that reads impressively, and all of it decides whether support feels like help or like an intrusion. Our carers assist with personal care, medication, meals, household tasks and getting out of the house, and we build the visits around the day a person already has. We keep the group of carers going to each household small, because familiarity is both a comfort and a safeguard. A carer who knows somebody well notices when they are less steady than last week and says something before it becomes urgent. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Tender Hands
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 21 March 2019
Read the full inspection report on the CQC website.
How Tender Hands Ltd compares in Waverley
Measured against the 31 home care agencies registered in Waverley.
- CQC rating
- Good. 23 of the 31 agencies (74%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 21 March 2019. 21 of the 31 agencies have published a newer inspection report since.
- Registered
- January 2018. 19 of the 31 agencies registered more recently.
- Provider
- One service. Tender Hands Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Waverley.
The local picture: Waverley
What the numbers say about home care in Waverley, in Surrey.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 17,100. Rising to 20,000 by 2035, up 17%
- People aged 85 and over: 5,200. Rising to 7,900 by 2035, up 51%
- Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,900 by 2035, up 27%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 1 opened, 0 closed. 29 registered today.
- Choice of agencies: 91 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Tender Hands Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 19 January 2018, so 8 years.
- Run by
- Tender Hands Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Tender Hands
Where is Tender Hands located?
Tender Hands is a home care agency based in Godalming, Surrey (GU8 5JB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Tender Hands provide?
Tender Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Tender Hands's CQC rating?
Tender Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 March 2019. You can read the full CQC report from the link on this page.
Does Tender Hands provide dementia care?
Yes. Tender Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Tender Hands
Can they support someone living with dementia at home?
Yes. Yes. Tender Hands Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Tender Hands Ltd covers roughly 10 miles from Godalming.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Tender Hands Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Tender Hands Ltd. Actual fees depend on the room, the level of care and how it is funded.
Explore more
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- Allium Homecare — CQC Good
- Boyce Care — CQC Good
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