Carers at Home

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About Us

We at Carers at Home are proud to provide compassionate home care across Godalming and the surrounding Surrey communities, supporting people to live well and independently in the place they know and love best: their own home.

Based in the GU postcode area, we serve individuals and families throughout Godalming and the wider South East, bringing personalised support directly to the familiar surroundings of each person we care for. There is something deeply reassuring about receiving care at home, surrounded by treasured belongings, cherished memories, and the everyday comforts that make a house feel truly yours. Whether someone lives alone, with a partner, or alongside family, our approach is shaped around their environment, their routines, and their wishes.

Our team supports a broad range of needs, which means we can be there for many different people at different stages of life. We provide older person care and dementia care, offering steady, patient support for those living with memory loss and their loved ones. We also work with younger adults, individuals with learning disabilities or autism, and people managing mental health conditions, always taking the time to understand each person as a whole. For those living with physical disabilities or visual and hearing impairments, we adapt our approach so that communication, dignity, and independence remain at the heart of everything we do.

In practice, this means families can trust that their relative is seen, heard, and genuinely known by the people supporting them. From help with personal care, medication, and mobility, to companionship, meal preparation, and encouragement with everyday activities, our care is shaped by conversation, not assumption. We believe good home care is about small, thoughtful moments as much as practical tasks: a familiar face at the door, a shared cup of tea, a gentle reminder, a listening ear.

Our commitment to quality is reflected in our CQC rating of Good overall, with an Outstanding rating in the Caring domain following the latest inspection. That Outstanding recognition is something we hold close, because it speaks to the very heart of what we set out to do each day: treat every person with kindness, respect, and warmth. Alongside this, we have been rated Good for being Safe, Effective, Responsive, and Well led, giving families confidence that the care their loved one receives is thoughtfully delivered, professionally managed, and centred on wellbeing.

Choosing home care can feel like a significant step, and we understand the questions and emotions that come with it. If you are exploring options for yourself or someone you love in Godalming or the wider Surrey area, we would be glad to hear from you. Reach out for a friendly conversation, share what matters most to your family, and let us help you find a way forward that feels right, at a pace that suits you.

Common questions about Carers at Home

Where is Carers at Home located?

Carers at Home is a home care agency based in Godalming, Surrey (GU7 1HP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Carers at Home provide?

Carers at Home is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Carers at Home's CQC rating?

Carers at Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 September 2019. You can read the full CQC report from the link on this page.

Does Carers at Home provide dementia care?

Yes. Carers at Home supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Godalming

This agency provides care within approximately 10 miles of their Godalming office. Radius is approximate — claim to update

Contact Carers at Home Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 24 September 2019
  • Report published: 24 September 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Outstanding
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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