Ashlong House Domiciliary Care
Ashlong House Domiciliary Care is a home care agency in Dormansland, Surrey (RH7 6PY). It holds a CQC rating of Good.
About Ashlong House Domiciliary Care
We at Ashlong House Domiciliary Care are proud to provide compassionate home care to people living in Dormansland and the surrounding Surrey communities. As a domiciliary care agency, we bring professional, person centred support directly into the comfort and familiarity of your own home. Based in the heart of Dormansland, within the RH postcode area of Surrey, our team is ideally placed to serve individuals and families across this peaceful corner of the South East. We understand that home is where people feel most themselves, surrounded by treasured belongings, familiar routines, and the warmth of community. That is why our care comes to you, allowing the people we support to remain independent in the place they love most, whilst receiving the assistance they need to thrive. Our care reaches a wonderfully diverse group of people, and we take pride in the breadth of support we offer. For older adults, we provide thoughtful daily assistance that respects dignity and preserves independence. We support younger adults navigating their own journeys, and we work closely with individuals living with learning disabilities or autism to ensure their unique needs and preferences shape every visit. Our team is also experienced in supporting people facing mental health challenges, offering a steady, understanding presence that can make all the difference. For those living with physical disabilities or with visual or hearing impairments, we tailor our approach to remove barriers and build confidence in everyday life. We also extend specialist support to individuals recovering from or managing alcohol and drug related challenges, always with empathy, discretion, and a non judgemental attitude. Whatever the circumstances, our goal remains the same: to provide care that feels personal, respectful, and genuinely helpful. In practice, this means our care workers take the time to truly get to know each person we visit. We listen carefully to families, understand routines and preferences, and build trusted relationships that grow stronger over time. From help with personal care, medication, and mobility to companionship, meal preparation, and support with daily activities, every visit is shaped around the individual rather than a one size fits all template. Families can take comfort in knowing that Ashlong House Domiciliary Care holds an overall rating of Good from the Care Quality Commission, with Good ratings achieved across every individual domain: Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects our ongoing commitment to delivering care that families can rely on, day in and day out. A Good rating across the board means that when you welcome us into your home, you are welcoming a team that has been independently assessed as meeting the standards that matter most. We know how significant the decision to arrange home care can be. It often comes at a time of change or uncertainty, and choosing the right provider takes careful thought. If you are exploring care options for yourself or a loved one in Dormansland or the wider Surrey area, we warmly invite you to get in touch. We would be delighted to talk through how we can help, answer your questions, and offer the reassurance you need to take the next step with confidence.
Care provided at Ashlong House Domiciliary Care
- Older person care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 23 October 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Ashlong House Domiciliary Care. Report published 23 October 2019.
- 22 August 2019
Safe
Inspectors found that staff knew about different types of abuse and how to keep people safe. New staff had pre-employment checks to make sure they were suitable to work with vulnerable people. Risks linked to each person's care needs were assessed, and plans were put in place to manage them.
Effective
Inspectors found that staff had refresher training and specific training to meet the different needs of people using the service. People were supported to have choice and control of their lives, in the least restrictive way possible. The service worked with outside agencies and health and social care professionals so people got healthcare support on time.
Caring
Inspectors found that staff were kind and treated people with respect.
Responsive
Inspectors found that people had been involved in designing their care plans. Support focused on giving people chances to gain new skills and become more independent. A complaints procedure was available to people and their families.
Well-led
Inspectors found that managers checked the service through monitoring and auditing. This included regular phone calls and home visits to ask people for their views. At the time of the inspection, a registered manager application was being put forward for the office covering Devon, Oxfordshire and Wiltshire.
Since the last inspection
Rated Good in October 2019, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 23 October 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 28 February 2017: Routine inspection, rated Good
- 21 September 2013: Inspection in response to concerns
- 13 June 2013: Routine inspection
- 22 August 2012: Routine inspection
- 15 September 2011: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Ashlong House Domiciliary Care compares in Tandridge
Measured against the 24 home care agencies registered in Tandridge.
- CQC rating
- Good. 19 of the 24 agencies (79%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 23 October 2019. 18 of the 24 agencies have published a newer inspection report since.
- Registered
- December 2010. One of the longer established agencies. 21 of the 24 registered more recently.
- Provider
- 2 services. Allied Care Limited runs 2 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Tandridge.
The local picture: Tandridge
What the numbers say about home care in Tandridge, in Surrey.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 10,600. Rising to 12,100 by 2035, up 15%
- People aged 85 and over: 3,100. Rising to 4,600 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,700 by 2035, up 24%
- Dementia diagnosis rate: 70%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 1 opened, 1 closed. 20 registered today.
- Choice of agencies: 267 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Ashlong House Domiciliary Care
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 24 December 2010, so 15 years.
- Run by
- Allied Care Limited, which runs 2 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Ashlong House Domiciliary Care
Where is Ashlong House Domiciliary Care located?
Ashlong House Domiciliary Care is a home care agency based in Dormansland, Surrey (RH7 6PY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Ashlong House Domiciliary Care provide?
Ashlong House Domiciliary Care is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Ashlong House Domiciliary Care's CQC rating?
Ashlong House Domiciliary Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 October 2019. You can read the full CQC report from the link on this page.
Questions families ask about Ashlong House Domiciliary Care
Can they support someone living with dementia at home?
No. Ashlong House Domiciliary Care does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Ashlong House Domiciliary Care covers roughly 10 miles from Dormansland.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Ashlong House Domiciliary Care has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Ashlong House Domiciliary Care. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Dormansland
- Tendacare — CQC Outstanding
- Bluebird Care (Elmbridge & Runnymede) — CQC Good
- Caremaid Services — CQC Good
- Safi Care Services — CQC Good
- Allium Homecare — CQC Good
- Boyce Care — CQC Good
Browse all home care in Dormansland.