Excellent Care
Excellent Care is a home care agency in Caterham, Surrey (CR3 5TQ). It holds a CQC rating of Good.
About Excellent Care
Excellent Care provides home care to people in Caterham and across Surrey. We support older people who need help with personal care, medication or meals, people living with dementia, people managing mental health conditions, people with a physical disability and people with a visual or hearing impairment. Our view is that a care visit should fit into somebody's life rather than interrupt it. In practice that means asking what time a person actually wants to start their day rather than what suits the rota, and it means understanding which tasks someone wants to keep doing alone even when it takes longer. Independence is easily worn away by well meant help, and we try hard not to be the cause of that. For people living with dementia we keep visits consistent and the same carers going wherever we can, because familiarity does more good than any technique. Where somebody has poor sight or hearing we adapt our communication properly and check that aids are working, which sounds obvious and is often where home care falls short. Our carers are trained for the conditions they will meet and senior staff are contactable when a visit throws up something unexpected. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Excellent Care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 19 June 2026
Read the full inspection report on the CQC website.
How Excellent Care Ltd compares in Tandridge
Measured against the 24 home care agencies registered in Tandridge.
- CQC rating
- Good. 19 of the 24 agencies (79%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 19 June 2026. 6 of the 24 agencies have published a newer inspection report since.
- Registered
- October 2016. 8 of the 24 agencies registered more recently.
- Provider
- One service. Excellent Care Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Tandridge.
The local picture: Tandridge
What the numbers say about home care in Tandridge, in Surrey.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 10,600. Rising to 12,100 by 2035, up 15%
- People aged 85 and over: 3,100. Rising to 4,600 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,700 by 2035, up 24%
- Dementia diagnosis rate: 70%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 1 opened, 1 closed. 20 registered today.
- Choice of agencies: 267 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Excellent Care Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 October 2016, so 10 years.
- Run by
- Excellent Care Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Excellent Care
Where is Excellent Care located?
Excellent Care is a home care agency based in Caterham, Surrey (CR3 5TQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Excellent Care provide?
Excellent Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Excellent Care's CQC rating?
Excellent Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 June 2026. You can read the full CQC report from the link on this page.
Does Excellent Care provide dementia care?
Yes. Excellent Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Excellent Care
Can they support someone living with dementia at home?
Yes. Yes. Excellent Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Excellent Care Ltd covers roughly 10 miles from Caterham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Excellent Care Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Excellent Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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- Allium Homecare — CQC Good
- Boyce Care — CQC Good
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