Care Options

Care Options is a home care agency in Caterham, Surrey (CR3 5EJ). It holds a CQC rating of Good.

About Care Options

We at Care Options are proud to provide compassionate home care across Caterham and the surrounding Surrey communities, supporting people to live well and independently in the place they know best: their own home. Based in the CR postcode area of Caterham, our team is ideally positioned to reach families throughout the town and nearby villages in the South East. Delivering care in someone's own home means every visit is shaped around familiar surroundings, treasured belongings, and the daily routines that bring comfort and a sense of self. Whether a loved one lives in a long held family residence, a bungalow, or a flat, we adapt seamlessly to their environment, working respectfully alongside them and the people who matter most. Our specialisms reflect the genuine breadth of need within our community. We support older people who would benefit from a helping hand with everyday living, as well as those navigating the complexities of dementia, where consistency, patience, and gentle reassurance can make all the difference. For individuals living with mental health challenges, physical disability, or visual and hearing impairment, our approach is built on dignity, careful listening, and practical support tailored to each person's strengths. We also extend specialist understanding to those affected by eating disorders or by alcohol and drug related difficulties, recognising that recovery and stability flourish in an atmosphere of trust and non judgement. In practice, this means families can expect a care plan that is genuinely personal. Visits may include support with washing, dressing, medication prompts, meal preparation, mobility, companionship, or simply being there during moments that feel daunting to face alone. We work closely with relatives, GPs, district nurses, and other professionals so that everyone involved in a person's wellbeing is moving in the same direction. For loved ones who live further afield, knowing that a familiar and reliable carer is calling each day brings enormous peace of mind. Our overall rating from the Care Quality Commission is Good, with Good awarded across the Effective, Caring, Responsive, and Well led domains. The Safe domain was noted as Requires Improvement at the time of our last inspection in December 2019, and we take that feedback seriously as part of our ongoing commitment to learning and refinement. A Good rating reflects care that meets the expectations set by the regulator and, more importantly, care that treats every person as an individual deserving of warmth, respect, and attentive support. Choosing care for someone you love is rarely an easy decision, and we understand the questions, worries, and hopes that come with it. If you are exploring home care options in Caterham or the wider Surrey area, we warmly invite you to get in touch with our team. We would be glad to listen, answer your questions honestly, and talk through how thoughtful, person centred support at home could help your family feel reassured, supported, and confident about the road ahead.

Care provided at Care Options

Read the full inspection report on the CQC website.

How Care Options compares in Tandridge

Measured against the 24 home care agencies registered in Tandridge.

CQC rating
Good. 19 of the 24 agencies (79%) are rated Good or Outstanding. Across Surrey the figure is 65%.
Latest report
1 September 2026. 1 of the 24 agencies has published a newer inspection report since.
Registered
January 2011. 16 of the 24 agencies registered more recently.
Provider
One service. Caring Options Limited runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Tandridge.

The local picture: Tandridge

What the numbers say about home care in Tandridge, in Surrey.

What home care costs

Type of careWhat it costs
Hourly care visits, Surrey£28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.)
What Surrey pays£24.87 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 10,600. Rising to 12,100 by 2035, up 15%
  • People aged 85 and over: 3,100. Rising to 4,600 by 2035, up 49%
  • Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,700 by 2035, up 24%
  • Dementia diagnosis rate: 70%. The NHS ambition is 67%. Surrey as a whole is 68%.
  • Agencies in the borough, last 12 months: 1 opened, 1 closed. 20 registered today.
  • Choice of agencies: 267 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about Care Options

Facts from public registers, and what the agency has told us.

Registered with CQC
25 January 2011, so 15 years.
Run by
Caring Options Limited, which runs this service only.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Local care news in Surrey

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Common questions about Care Options

Where is Care Options located?

Care Options is a home care agency based in Caterham, Surrey (CR3 5EJ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Care Options provide?

Care Options is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Eating disorder support. The full list of services is shown on this page.

What is Care Options's CQC rating?

Care Options is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 September 2026. You can read the full CQC report from the link on this page.

Does Care Options provide dementia care?

Yes. Care Options supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Care Options

Can they support someone living with dementia at home?

Yes. Yes. Care Options is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Care Options covers roughly 10 miles from Caterham.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Care Options has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Care Options. Actual fees depend on the room, the level of care and how it is funded.

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