Around The Clock Care Agency
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- CQC: Good
- Home Care Agency
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- Coverage Radius: 10 mi
- Last CQC Inspection: 2018
About Us
At Around The Clock Care Agency, we provide home care to people living in Camberley, Surrey and the surrounding areas. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. Our aim is straightforward: to support people to live well in the comfort of their own homes, on their own terms.
We understand that inviting a care agency into your home is a significant decision, and we do not take that trust lightly. Every person we support has their own routines, preferences, and ways of doing things, and we make it our business to understand what matters most to each individual. Care is not one size fits all, and we put real thought into matching the right carer to each person we work with.
We are proud to hold a "Good" rating from the Care Quality Commission, which reflects the consistent effort our team puts in day to day. It is something we work to maintain rather than simply celebrate, because we know the people we support and their families rely on us to get things right.
Whether someone needs a short visit each day or more regular support throughout the week, we are here to help. We work closely with families and other professionals involved in a person's care, keeping communication open and honest at every stage.
If you are looking for home care in Camberley or the nearby area, or if you are simply trying to understand what options might be available for yourself or a loved one, we are always happy to have a conversation. There is no pressure, just straightforward information from people who genuinely want to help you find the right support.
Common questions about Around The Clock Care Agency
Where is Around The Clock Care Agency located?
Around The Clock Care Agency is a home care agency based in Camberley, Surrey (GU15 3YL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Around The Clock Care Agency provide?
Around The Clock Care Agency is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Around The Clock Care Agency's CQC rating?
Around The Clock Care Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 October 2018. You can read the full CQC report from the link on this page.
Does Around The Clock Care Agency provide dementia care?
Yes. Around The Clock Care Agency supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Camberley
This agency provides care within approximately 10 miles of their Camberley office. Radius is approximate — claim to update
Contact Around The Clock Care Agency
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 24 October 2018
- Report published: 24 October 2018
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Good
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Around The Clock Care Agency. Report published 24 October 2018.
- 17 September 2018
- First assessment of the service
Safe
Inspectors found there were enough staff to deliver all the care hours people needed. Safe recruitment practices and safeguarding procedures were in place. Risks to people in their homes were identified and kept under review. Medicines were given safely, and there were weekly medicines checks.
Effective
Inspectors found people had an assessment with them and their family before any service began. Staff had an induction and training, and were supervised regularly. The service worked with other agencies to meet people's needs. Staff sought people's consent in line with the Mental Capacity Act 2005.
Caring
Inspectors found staff treated people with kindness and compassion. Staff had enough time to work in a calm way and involve people in the way they liked. People's privacy was maintained and their independence was promoted.
Responsive
Inspectors found people received care in a personal way that suited them. As far as possible, the timing of calls and the choice of care worker was met. People knew how to complain, and there had been no formal complaints. The service provided end of life care and worked with other agencies to do this.
Well-led
Inspectors found the registered manager was also one of the two directors of the company. This was a small service in its first year of operation. It had partnered with quality management companies for its governance and quality systems. Staff and people felt able to approach the manager with feedback. The provider was reviewing policies and had put a new electronic scheduling system in place to plan and track care.
What people told the inspectors
People told inspectors they felt they mattered to the staff and that staff took a personal interest in them. Relatives had fed back that they were pleased with the care given.
Since the last inspection
This is the earliest rated inspection report we hold for this service, so there is no earlier rating to compare with.
- 24 October 2018: Routine inspection, rated Good. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Around The Clock Care Agency compares in Surrey Heath
Measured against the 27 home care agencies registered in Surrey Heath.
- CQC rating
- Good. 13 of the 27 agencies (48%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 24 October 2018. 13 of the 27 agencies have published a newer inspection report since.
- Registered
- September 2017. One of the longer established agencies. 22 of the 27 registered more recently.
- Provider
- One service. Around The Clock Care Agency Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Surrey Heath.
The local picture: Surrey Heath
What the numbers say about home care in Surrey Heath, in Surrey.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 10,600. Rising to 12,300 by 2035, up 16%
- People aged 85 and over: 3,300. Rising to 4,900 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,800 by 2035, up 26%
- Dementia diagnosis rate: 73%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 1 opened, 3 closed. 27 registered today.
- Choice of agencies: 217 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.9 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Around The Clock Care Agency
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 20 September 2017, so 9 years.
- Run by
- Around The Clock Care Agency Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Contact Around The Clock Care Agency
Phone the agency directly, or send an enquiry and we will pass it on.
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More home care in Surrey
Other home care agencies nearby, highest CQC-rated first.
- Right at Home GF Farnham CQC: Outstanding
- The Orpheus Centre Godstone CQC: Good
- Right at Home Weybridge & Richmond Sunbury-on-thames CQC: Good
- AM2PM Quality Care Banstead CQC: Good
- SCP Redhill CQC: Good
- and Hants Domiciliary Care Agency Hindhead CQC: Good