Morecare Services(UK)

Morecare Services(UK) is a home care agency in Ashford, Surrey (TW15 3PP). It holds a CQC rating of Requires Improvement.

About Morecare Services(UK)

We are a home care agency based in Ashford, Surrey, supporting people in their own homes. The people we visit are varied. Older people, many of them living with dementia. Adults with a learning disability or autism. People with mental health needs, including eating disorders. People with physical disabilities or with sight and hearing loss. Younger adults. People whose lives have been affected by alcohol or drugs. Because of that range, there is no single way we work. Support might be brief daily calls covering personal care, medication and a meal. It might be longer visits built around getting out and doing something worthwhile. It might be help to keep a tenancy going, attend appointments and manage the parts of life that have become difficult. We agree it with the person first. We want to be open about the regulator rather than leave you to discover it later. Our most recent overall rating from the Care Quality Commission is requires improvement. We are working through what was raised, and anybody thinking about using us is entitled to ask where that work has got to. We will answer honestly. Continuity is the part of home care people feel most, so we try to keep the same carers with the same people. If you are looking into support at home in this area, please get in touch and we will talk it through with you.

Care provided at Morecare Services(UK)

Read the full inspection report on the CQC website.

How Morecare Services(UK)Ltd compares in Spelthorne

Measured against the 18 home care agencies registered in Spelthorne.

CQC rating
Requires improvement. 9 of the 18 agencies (50%) are rated Good or Outstanding. Across Surrey the figure is 65%.
Latest report
28 October 2024. The most recent report in the area. None of the other agencies has published a newer one.
Registered
September 2012. One of the longer established agencies. 17 of the 18 registered more recently.
Provider
3 services. Morecare Services (Uk) Ltd runs 3 adult social care services.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Spelthorne.

The local picture: Spelthorne

What the numbers say about home care in Spelthorne, in Surrey.

What home care costs

Type of careWhat it costs
Hourly care visits, Surrey£28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.)
What Surrey pays£24.87 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 10,100. Rising to 11,000 by 2035, up 8%
  • People aged 85 and over: 3,100. Rising to 3,900 by 2035, up 28%
  • Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,600 by 2035, up 16%
  • Dementia diagnosis rate: 67%. The NHS ambition is 67%. Surrey as a whole is 68%.
  • Agencies in the borough, last 12 months: 1 opened, 1 closed. 17 registered today.
  • Choice of agencies: 460 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about Morecare Services(UK)Ltd

Facts from public registers, and what the agency has told us.

Registered with CQC
18 September 2012, so 14 years.
Run by
Morecare Services (Uk) Ltd, which runs 3 adult social care services in England. None of the 1 that have a rating is rated Good or Outstanding.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Local care news in Surrey

More local care news for Surrey

Common questions about Morecare Services(UK)

Where is Morecare Services(UK) located?

Morecare Services(UK) is a home care agency based in Ashford, Surrey (TW15 3PP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Morecare Services(UK) provide?

Morecare Services(UK) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Morecare Services(UK)'s CQC rating?

Morecare Services(UK) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 28 October 2024. You can read the full CQC report from the link on this page.

Does Morecare Services(UK) provide dementia care?

Yes. Morecare Services(UK) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Morecare Services(UK)

Can they support someone living with dementia at home?

Yes. Yes. Morecare Services(UK)Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Morecare Services(UK)Ltd covers roughly 10 miles from Ashford.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Morecare Services(UK)Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Morecare Services(UK)Ltd. Actual fees depend on the room, the level of care and how it is funded.

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