How do we arrange a care needs assessment in Rainham?

Contact the adult social care team at Medway Council and ask for an assessment of care and support needs. The person concerned can request one, a relative can ask on their behalf with agreement, or a hospital discharge team can refer directly. The assessment is free and no level of savings prevents anyone from having one. Ask for the written outcome, as it sets out clearly what support has been judged necessary.

Can Medway Council pay for care at home?

It can, where a person meets both the care needs test and the financial test. The assessment establishes what support is required, and a financial assessment of income and capital then decides what the person contributes towards the cost. Medway Council is the authority responsible for both assessments and for arranging funded support for those who qualify. Ask whether any funding could be paid as a direct payment, which would leave the choice of agency with you.

Which home care providers in Rainham are listed here?

The page lists thirty three services registered with the Care Quality Commission to provide care in people's own homes in and around Rainham. They include providers such as Helping Hands Rainham and Passion Care Solutions, alongside a number of smaller and newer agencies. Each entry shows a current rating where one has been issued and links through to a fuller profile. Around half the list has not yet been inspected, so check the profile before assuming anything either way.

What is the difference between home care, a care home and a nursing home?

Home care brings paid carers into a person's own house for visits of an agreed length, leaving them in familiar surroundings. A residential care home provides accommodation with personal care available at any hour from care staff. A nursing home offers the same accommodation with registered nurses on site to meet clinical needs. Families often start with home care and consider a move only when the hours needed make staying at home impractical.

How far ahead should we start looking?

Sooner than feels necessary, because agencies cannot always take on a new package immediately. The busiest slots, early mornings and evenings in particular, are the hardest to fill at short notice. Starting early gives you time to meet more than one provider and to compare them properly rather than accepting the first that has capacity. It also lets your relative have a say in who comes into their home.

What should we ask before agreeing to a package?

Ask how many carers would visit in a fortnight, how continuity is protected and what happens when someone is away. Ask what the agency does if a carer cannot reach the house, and how quickly a family would be told. Check how care plans are written, how often they are reviewed and who supervises staff in people's homes. Ask as well how the agency handled its most recent complaint and what changed as a result.

Home Care in Rainham

Rainham has 33 CQC registered home care agencies. 15 are rated Good, and 18 have not yet been rated. 12 of the 33 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Rainham at a glance

What the local numbers say about home care in Rainham, to help you judge the options below.

Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies.
People aged 75 and over: 24,200. Rising to 26,300 by 2035, up 9%
Living with dementia, aged 65 and over (estimate): 3,200. Rising to 3,700 by 2035, up 14%
People aged 85 and over: 6,800. Rising to 8,700 by 2035, up 28%
Dementia diagnosis rate: 59%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 2 opened, 1 closed. 122 registered today.
Choice of agencies: 817 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Arranging home care in Rainham and paying for it

Support at home is usually the first arrangement families try, and it is the easiest to adjust as circumstances change. The route to getting it organised is more predictable than most people expect, provided the assessment comes before the shopping around.

The care needs assessment

Anyone who appears to need care and support can ask for an assessment, whatever their savings, and there is no charge. A practitioner looks at personal care, mobility, nutrition, memory, medication and the risks of managing alone, then records in writing what support is required. Medway Council Adult Social Care carries out that assessment and the financial assessment that decides what public funding contributes towards the cost. If funding is agreed, ask whether it could be taken as a direct payment, since that usually leaves a family free to choose the agency themselves rather than accepting whoever is commissioned.

What the hourly rate covers

Agencies set their own rates, which vary according to the time of day, the length of each call, the skills required and whether weekends or bank holidays are involved. Ask for the rate in writing, ask what the shortest visit is that a provider will accept, and ask whether travel time between calls comes out of the visit itself. Check how quickly a package can be increased if needs change and what notice either side must give. Where the council contributes, confirm whether its rate meets the full charge or leaves a difference for the family.

Choosing an agency and what to check first

Because so much of this list has yet to be inspected, the burden of judgement falls more heavily on you than it would with residential care. That makes the questions you ask, and the answers you get, the real evidence.

Continuity, cover and who actually turns up

Ask how many different carers would attend over a typical fortnight and how the agency keeps that number down. Ask what happens when a regular carer is on leave or off sick, how late a visit can run before anybody is told, and who answers the telephone in the evening or at the weekend. Ask how care workers are recruited, what training they receive before working alone and how they are supervised once they are. A provider that answers these plainly is usually a provider that has thought about them.

Reading a rating, or working without one

Where a report exists, the rating rests on five judgements covering whether a service is safe, effective, caring, responsive and well led, and the detail underneath matters more than the word on the badge. Note the date, because a small agency can change a great deal in a year. Where no rating has been given, ask how long the service has been operating, how many people it supports at present and whether it can put you in touch with an existing family. Absence of a rating is not a warning, but it does mean you are the one doing the checking.

33 home care in Rainham

Topaz Care and Support Company · C E M E Innovation Centre, Rainham, Havering, RM13 8EU
Home care · CQC Good · Run by Topaz Care and Support Company Limited
We at Topaz Care and Support Company are proud to deliver compassionate home care across Rainham and the wider Havering community, supporting people to live well and independently in the place they know best: their own home. Operating...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
BK SOCIAL CARE · CEME Campus, Rainham, Havering, RM13 8EU
Home care · CQC Good · Run by BK Social Care Limited
We at BK Social Care are proud to provide compassionate home care across Rainham and the wider Havering area, supporting individuals to live safely, comfortably and with dignity in the place they know best: their own home. As a home care...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Helping Hands · Studio 13, Rainham, Havering, RM13 8EU
Home care · CQC Good · Run by Midshires Care Limited
We at Helping Hands Rainham are proud to provide compassionate home care across Rainham and the wider Havering community, supporting people to live well and safely in the place they know best: their own home. Based in the RM postcode area...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Passion Care Solutions · 6 Berwick Road, Rainham, Havering, RM13 9QU
Home care · Run by Passion Care Solutions Ltd
We at Passion Care Solutions are proud to offer compassionate home care across Rainham and the wider Havering area, supporting older people and younger adults to live well in the comfort and familiarity of their own homes. Based in the RM...
Specialisms: Older Person Care, Younger Adults
New Begining Care Company · 53 Blake Close, Rainham, Havering, RM13 8BE
Home care · Run by New Begining Care Company Limited
We at New Begining Care Company are proud to offer compassionate home care across Rainham and the wider Havering community, supporting older people and adults living with dementia or physical disabilities to remain safely and comfortably...
Specialisms: Older Person Care, Dementia Care, Physical Disability
Ahia Care Home · 260 Cherry Tree Lane, Rainham, Havering, RM13 8TX
Home care · Run by Ahia Care Home Ltd
We at Ahia Care Home are proud to offer compassionate home care across Rainham and the wider Havering area, supporting individuals to live well within the comfort and familiarity of their own homes. Based in the RM postcode area of east...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Little Sister Care · CEME Campus, Rainham, Havering, RM13 8EU
Home care · Run by Little Sister Care Ltd
Little Sister Care provides care at home in Rainham and the surrounding parts of Havering. We support older adults and younger adults who want to carry on living in their own homes with some help to make it manageable. What people ask us...
Specialisms: Older Person Care, Younger Adults
Essex · 196, Rainham, Havering, RM13 9BH
Home care · Run by Everkind Care Services Limited
We at Rainham Essex are proud to offer compassionate home care across Rainham and the wider Havering community, supporting older adults and younger people alike to live well within the comfort of their own homes. As a dedicated home care...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
SGE Care & Recruitment · 10i, Rainham, Havering, RM13 8XJ
Home care · CQC Good · Run by SGE Care Limited
SGE Care and Recruitment is a home care agency based in Rainham, supporting people in their own homes across Havering and the surrounding area. We work with older people, adults living with dementia, a learning disability or autism, a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Onyxis Healthcare · C E M E Campus, Rainham, Havering, RM13 8EU
Home care · Run by Onyxis Healthcare Ltd
At Onyxis Healthcare, we provide home care support to people living in Rainham and the wider Havering area. Our work centres on helping individuals remain in their own homes, in familiar surroundings, with the comfort and independence that...
Specialisms: Older Person Care, Younger Adults
Daytime Homecare · Unit 271, Rainham, Havering, RM13 8EU
Home care · CQC Good · Run by Daytime Homecare Limited
We at Daytime Homecare are proud to be a trusted home care agency serving families across Rainham and the wider London Borough of Havering. Our mission is simple: to help people live well, safely, and with dignity in the place they love...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Zubuluke · 183 Cherry Tree Lane, Rainham, Havering, RM13 8TU
Home care · Run by Zubuluke Limited
We at Zubuluke are proud to offer compassionate home care across Rainham and the wider Havering community, supporting people to live safely, comfortably and independently in the place they know best: their own home. Based in the RM...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Glowing Light · 29 Wantz Lane, Rainham, Havering, RM13 9LZ
Home care · Run by Glowing Light Limited
We are Glowing Light, based in Rainham and supporting people in their own homes across Havering and the surrounding area. We work with older people and people living with dementia, people with a physical disability or a visual or hearing...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Operations Office · Unit 70, Rainham, Havering, RM13 9XL
Home care · Run by Peakvalue Care Services Limited
At Operations Office, we provide home care support to people living in Rainham and across the Havering area. We work with individuals in their own homes, helping them to maintain their independence and continue living life on their own...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults, Alcohol / Drug Misuse
Pearl Residence Office · 240 Mungo Park Road, Rainham, Havering, RM13 7PS
Home care · CQC Good · Run by Pearl Residence Ltd
We at Pearl Residence Office are proud to provide compassionate home care across Rainham and the wider Havering community, supporting people to live safely and comfortably in the place they know best: their own home. Based in the RM...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Personal Care Support · 30 Roding Way, Rainham, Havering, RM13 9QD
Home care · CQC Good · Run by Personal Care Support LTD
Personal Care Support provides care at home to people across Rainham and the surrounding part of Havering. Our visits cover the practical work that keeps someone in their own house. Help with washing and dressing, medication, meals,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Younger Adults
Blossom High · C E M E Innovation Centre, Rainham, Havering, RM13 8EU
Home care · CQC Good · Run by Blossom High Limited
We at Blossom High are proud to provide compassionate home care across Rainham and the wider Havering community, supporting older people, adults living with dementia, and younger adults with a range of needs in the comfort and familiarity...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Robin Specialist Autism Service · CEME Campus, Rainham, Havering, RM13 8EU
Home care · Run by Robin Specialist Autism Service Ltd
We at Robin Specialist Autism Service are proud to offer dedicated home care across Rainham and the wider Havering area, supporting individuals to live confidently and comfortably in the place they know best: their own home. As a...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Rising Star Care Solutions · Rising Star Care Solutions, Rainham, Havering, RM13 8EU
Home care · Run by Rising Star Care Solutions Limited
We are Rising Star Care Solutions, a home care agency supporting adults in their own homes in Rainham and across the London borough of Havering. We work with older people and with younger adults, including people living with dementia,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults, Alcohol / Drug Misuse
Eagle Star Plus · The rear of 107 Mungo Park Road, Rainham, Havering, RM13 7PP
Home care · Run by Eagle Star Plus Ltd
We at Eagle Star Plus are proud to offer compassionate home care across Rainham and the wider Havering area, supporting individuals to live safely, comfortably, and independently in the place they know best: their own home. Based in the RM...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment
Sylvian Care South · CEME Campus, Rainham, Havering, RM13 8EU
Home care · Run by Shindore Limited
Sylvian Care Havering South is a home care agency supporting people in their own homes in Rainham and the southern part of the London Borough of Havering. We work with older people and with younger adults, including people living with...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
6 Celtic Farm Road · Rainham Library, Rainham, Havering, RM13 9GP
Home care · CQC Good · Run by Crystalize Care Services Ltd
Here at 6 Celtic Farm Road, we provide home care support to people living in Rainham and the wider Havering area. We come to you, which means you can carry on with your life in the place that matters most to you, your own home, with the...
Specialisms: Dementia Care, Learning Disability / Autism, Physical Disability
Radiant Life Care · 183 Cherry Tree Lane, Rainham, Havering, RM13 8TU
Home care · CQC Good · Run by RadiantLife Ltd
Radiant Life Care provides care and support to people in their own homes in Rainham and across Havering. The people we work with include older people, younger adults, people living with dementia, adults with learning disabilities, autistic...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Fountain Care Services · CEME Campus, Rainham, Havering, RM13 8EU
Home care · Run by Fountain Care Services Ltd
Fountain Care supports people in their own homes in Rainham and across Havering. We work with older people, adults living with dementia, autistic adults and people with a learning disability, people managing mental ill health, adults with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Golden Healthcare Solutions · C E M E Campus, Rainham, Havering, RM13 8EU
Home care · Run by Golden Healthcare Solutions Limited
Golden Healthcare supports people in their own homes in Rainham and the surrounding area. We work with older people and younger adults, with people living with dementia, and with adults who have a learning disability or are autistic. Most...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Younger Adults
Blisskare · C E M E Innovation Centre, Rainham, Havering, RM13 8EU
Home care · Run by Blisskare Limited
Blisskare provides care and support to people in their own homes in Rainham and the surrounding part of Havering. We visit older people and younger adults, including people living with dementia and people with a physical disability. Care...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Blue Orchid Care · 23 Harbour House, Rainham, Havering, RM13 9YA
Home care · Run by Blue Orchid Care Ltd
Blue Orchid Care provides care in people's own homes across Rainham and the wider borough of Havering. We support older people, adults living with dementia or mental health needs, people with physical disabilities, those with sight or...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Maxxicare · Launch Pad 12, Rainham, Havering, RM13 8EU
Home care · CQC Good · Run by Maxxicare Ltd
We provide care at home in Rainham and across Havering. Those we support include older adults, people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions, people with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Shreeji Inc · C E M E Innovation Centre, Rainham, Havering, RM13 8EU
Home care · CQC Good · Run by Shreeji Inc Ltd
We provide care in people's own homes in Rainham and across Havering. Our aim is to give people enough support to keep living where they want to live, delivered by carers they know and at the times they have agreed. We visit older people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Hennis Joe · C E M E Innovation Centre, Rainham, Havering, RM13 8EU
Home care · CQC Good · Run by Hennis Joe Limited
Hennis Joe provides care at home for people in Rainham and the surrounding parts of Havering. We support people in the place they know best, with as much or as little help as they need, from a single call each morning through to several...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Bluelight Healthcare Recruitment · Unit 271, Rainham, Havering, RM13 8EU
Home care · CQC Good · Run by Bluelight Healthcare Recruitment Limited
Bluelight Healthcare Recruitment provides care at home to adults in Rainham and across the London borough of Havering. The people we work with include older people who need help to stay in their own houses, adults living with dementia,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Rainham · 19 Castle Avenue, Rainham, Havering, RM13 7TD
Home care · Run by Accentoire Ltd
We are a home care agency based in Rainham, supporting adults in their own homes across this part of Havering and east London. Our visits range from a single short call each day through to several hours of support, arranged to fit the...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Brand Healthcare · C E M E Innovation Centre, Rainham, Havering, RM13 8EU
Home care · CQC Good · Run by Brand Healthcare Services Ltd
Brand Healthcare is a home care agency in Rainham, supporting adults in their own homes across this part of east London. The people we work with are a broad mix: older people and younger adults, people living with dementia, adults with a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, London Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Havering agencies publish a rate.	£22.88 to £30.05 an hour
What Havering pays Average hourly rate, October 2026.	£24.65 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Blossom High, 12 March 2026, Good
Hennis Joe Limited, 26 January 2026, Good
Fountain Care Services Ltd, 12 January 2026, Not yet rated

Longest since a report

Shreeji Inc Ltd, 30 December 2017, Good
Brand Healthcare, 11 September 2019, Good
Personal Care Support Ltd, 16 March 2022, Good

Frequently asked questions about home care in Rainham

How many home care agencies are there in Rainham?

Rainham has 33 CQC registered home care agencies: 15 Good, 18 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Rainham?

Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Havering agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Rainham were inspected most recently?

Blossom High (12 March 2026), Hennis Joe Limited (26 January 2026) and Fountain Care Services Ltd (12 January 2026) have the most recent CQC reports.