How do we arrange a care needs assessment in Hornchurch?

Contact the adult social care team at London Borough of Havering and describe which daily tasks have become difficult or unsafe. The assessment is free and is not means tested, although the financial assessment that follows does examine income and savings. A GP, district nurse or hospital discharge team can make the referral on your behalf if that is easier. If you provide unpaid care yourself, ask for a carer assessment at the same time, since it is a separate right.

Can London Borough of Havering fund home care in Hornchurch?

It can, where a care needs assessment identifies eligible needs and a financial assessment shows the person qualifies for help with the cost. The council considers income and capital and may meet the full cost, part of it, or none at all. Many households take the support as a direct payment so they can choose and manage their own agency. Ask for the decision and the agreed hours in writing so that everyone works from the same document.

Which providers in Hornchurch offer home care?

Fifteen registered providers covering Hornchurch are listed on this page. Caremark (Havering) holds an Outstanding rating from the Care Quality Commission, and ten others are rated Good, including Dignified Homecare Limited, Treal Care UK Limited, Certified Care and IJB Healthcare Ltd. The remaining four are registered but not yet rated. Capacity changes week by week, so open the profiles and ask each office whether it covers your address at the hours you need.

What is the difference between a care home and a nursing home?

A residential care home provides accommodation together with personal care, meaning help with washing, dressing, meals, mobility and medication. A nursing home provides that same personal care with a registered nurse on duty at all hours, which is what someone with clinical needs requires. Home care comes before either of them, supporting a person in their own house while scheduled visits remain enough. If assessed needs outgrow what visiting carers can manage, the assessment should indicate which setting fits.

How far in advance should we start looking for home care in Hornchurch?

Begin as soon as the need becomes foreseeable rather than waiting for a fall or an admission to force it. Assessments and funding decisions take time, and agencies need notice to fit new calls into an existing rota, particularly the morning and teatime slots. A few weeks gives you room to speak to more than one provider and compare continuity as well as cost. Where a hospital discharge is imminent, the discharge team can arrange interim support in the meantime.

What should we ask a home care agency in Hornchurch before agreeing anything?

Ask how many different carers would visit in a typical month and how holidays and sickness are covered. Ask how calls are timed, what the agency does when a carer is delayed, and how a missed visit is reported to the family. Ask who writes and reviews the care plan, whether you get a copy, and how medication is recorded at each call. Ask too for the latest inspection report where one exists, and for the notice period on both sides.

Home Care in Hornchurch

Hornchurch has 16 CQC registered home care agencies. 10 are rated Good, 1 Outstanding, and 5 have not yet been rated. 5 of the 16 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Hornchurch at a glance

What the local numbers say about home care in Hornchurch, to help you judge the options below.

Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies.
People aged 75 and over: 24,200. Rising to 26,300 by 2035, up 9%
Living with dementia, aged 65 and over (estimate): 3,200. Rising to 3,700 by 2035, up 14%
People aged 85 and over: 6,800. Rising to 8,700 by 2035, up 28%
Dementia diagnosis rate: 59%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 2 opened, 1 closed. 122 registered today.
Choice of agencies: 817 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Arranging home care in Hornchurch and paying for it

Support at home is frequently set up in a rush, after a fall or a discharge, and the parts that cannot be hurried are the assessment and the funding decision. Both are better started before the situation becomes urgent.

Requesting a care needs assessment

Any adult who appears to need care and support can ask for an assessment, free of charge and regardless of income or savings. London Borough of Havering is responsible for carrying it out and for the financial assessment that follows where funded support may apply. Anyone providing unpaid care has a separate right to a carer assessment covering their own health and what they can sustain. The plan that results states the hours and kind of help considered necessary, which gives you a firm basis for comparing what agencies propose.

Funded support and direct payments

Where the financial assessment shows eligibility, the council may meet all or part of the cost, with any balance met privately. Households often prefer to take that support as a direct payment, which lets them choose and manage the agency themselves rather than accept one that has been arranged. Care immediately after a hospital stay may be free for a limited period under reablement, so ask which arrangement is being offered before agreeing to anything.

How the charges work

Home care is charged by the hour or by the visit, so the weekly figure follows from how many calls are needed and how long each lasts. Evenings, weekends and bank holidays usually carry a higher rate, a visit needing two carers costs roughly twice a single call, and live in support is quoted as a weekly figure instead. Ask for a written schedule of charges and check the notice period for reducing or stopping visits.

Choosing an agency in Hornchurch and what to check

Fifteen providers is a real choice, and what separates them is reliability rather than the list of tasks on a website.

What the ratings do and do not cover

One agency here, Caremark (Havering), holds an Outstanding rating. Ten are rated Good, among them Dignified Homecare Limited, Quality Healthcare Solutions, Certified Care, Allcare Agency Limited and John Stanley Hornchurch. Four carry no rating yet, which generally means they registered too recently for a first full inspection. Where a report exists, check its date and read what was said about staffing, punctuality and medication records rather than stopping at the summary word.

Continuity is the question that matters

Ask how many different carers would visit in a typical month, and press for the realistic answer rather than the ideal one. Ask what happens when the usual carer is ill or on leave, and whether the rota allows travel time between calls, since most complaints about lateness come from scheduling rather than from the carers themselves. Ask to meet whoever will carry out the first assessment visit.

Before you commit

Ask who writes the care plan, how often it is reviewed and whether you receive a copy. Check how medication support is recorded, how a missed call reaches the family, and who answers the telephone outside office hours. Confirm the notice period on both sides and whether charges change if assessed needs increase.

16 home care in Hornchurch

Caring Path · Unit A, Kings Estate, Hornchurch, Havering, RM12 4RS
Home care · Run by Caring Path LTD
Caring Path is a home care agency in Hornchurch, supporting people in their own homes across Havering and the surrounding area. We work with older people and younger adults, including people living with a physical disability. We begin by...
Specialisms: Older Person Care, Physical Disability, Younger Adults
Optimal CareTech Solutions · 17 Maybush Road, Hornchurch, Havering, RM11 3LB
Home care · Run by Optimal CareTech Solutions Ltd
Optimal CareTech Solutions provides care and support to people in their own homes in Hornchurch and the surrounding area. We work with older people and with younger adults, and our experience covers dementia, mental health needs and...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
John Stanley · 58 Station Lane, Hornchurch, Havering, RM12 6NB
Home care · CQC Good · Run by John Stanley's Care Agency Limited
We provide care at home in Hornchurch and across Havering. We support older adults, people living with dementia, people managing mental health conditions, people with physical disabilities, and younger adults, and we help with personal...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
Allcare Agency · The Cardrome, Hornchurch, Havering, RM12 4EU
Home care · CQC Good · Run by Allcare Agency Limited
Allcare Agency provides care and support in people's own homes across Hornchurch and the wider Havering area. We work with older adults, people living with dementia, adults with learning disabilities, autistic adults, and people living...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability
Zion Grace Care - Main Office · 7c Suttons Lane, Hornchurch, Havering, RM12 6RD
Home care · Run by Zion Grace Care Home Limited
Zion Grace Care provides care at home for people in Hornchurch and the surrounding parts of Havering. We keep what we offer straightforward: reliable, respectful help in the place where somebody already lives, for as much or as little of...
Specialisms: Older Person Care, Physical Disability, Younger Adults
Quality Healthcare Solutions · 184 Hornchurch Road, Hornchurch, Havering, RM11 1QL
Home care · CQC Good · Run by Quality Healthcare Solutions Limited
We provide care in people's own homes in Hornchurch and across Havering. Our aim is to give people enough support to keep living where they want to live, delivered by carers they know and at the times they have agreed. We visit older...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
IJB Healthcare · Unit 3, Hornchurch, Havering, RM11 2JS
Home care · CQC Good · Run by IJB Healthcare Ltd
IJB Healthcare supports people in their own homes in Hornchurch and across the Havering area. We work with older people and with younger adults, and our experience takes in dementia, learning disabilities and autism, mental health needs,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Care Services · Unit 4, Hornchurch, Havering, RM11 2JS
Home care · CQC Good · Run by Havering Care Services Ltd
Havering Care provides care and support to people in their own homes in Hornchurch and across the borough. We work with older people and younger adults, people living with dementia, adults with a learning disability or autism, people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Home · Sharing Healthcare Limited, Hornchurch, Havering, RM11 2DR
Home care · CQC Good · Run by Sharing Healthcare Limited
We are Home, a care and support provider working in Hornchurch and across the London borough of Havering. We visit older people, people living with dementia, adults with learning disabilities, autistic adults, people managing mental health...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Radfield Home Care & Romford · 67 Butts Green Road, Hornchurch, Havering, RM11 2JS
Home care · CQC Good · Run by Worley Belle Limited
Radfield Home Care Havering and Romford is a home care agency based in Hornchurch, supporting people in their own homes across the borough. We visit older people and younger adults, people living with dementia, people with a physical...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Radfield Home Care Brentwood & Basildon · 67 Butts Green Road, Hornchurch, Havering, RM11 2JS
Home care · Run by Forever Connected Ltd
We at Radfield Home Care Brentwood & Basildon are proud to offer compassionate home care across Hornchurch and the surrounding communities of Havering, supporting older people and adults of all ages to live well in the place they know...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Certified Care · 16 Roneo Corner, Hornchurch, Havering, RM12 4TN
Home care · CQC Good · Run by Certified Healthcare Solutions Limited
At Certified Care, we provide home care support to people living in Hornchurch and across the Havering area. We work with a wide range of individuals, including older adults, younger adults, and people living with dementia, learning...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Treal Care UK · 20-22 North Street, Hornchurch, Havering, RM11 1QX
Home care · CQC Good · Run by Treal care Uk Limited
Treal Care UK supports people in their own homes across Hornchurch and the wider borough of Havering. Our work covers a broad range. Most of it is with older adults, a good number living with dementia. We also support people with a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Eating Disorders
Kaot Home Care · 8 Surrey Drive, Hornchurch, Havering, RM11 3EX
Home care · Run by Kaot Home Care Ltd
We are Kaot Home Care, a home care agency supporting people in Hornchurch and across the London Borough of Havering. We work in people's own homes because that is where independence actually lives, in the familiar kitchen, the usual chair...
Specialisms: Older Person Care, Physical Disability, Younger Adults
Dignified Homecare · 118A North Street, Hornchurch, Havering, RM11 1SU
Home care · CQC Good · Run by Dignified Homecare Limited
Dignified Homecare provides support in people's own homes in Hornchurch and across the Havering area. We work with a wide range of people: older people and younger adults, people living with dementia, people with a learning disability,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Caremark · 67 Butts Green Road, Hornchurch, Havering, RM11 2JS
Home care · CQC Outstanding · Run by DS Healthcare Ltd
We at Caremark (Havering) are proud to offer dedicated home care across Hornchurch and the wider London Borough of Havering, supporting people to live well and safely in the place they know best: their own home. Operating from our base in...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse

What home care costs

Type of care	What it costs
Hourly care visits, London Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Havering agencies publish a rate.	£22.88 to £30.05 an hour
What Havering pays Average hourly rate, October 2026.	£24.65 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

IJB Healthcare Ltd, 23 September 2026, Good
Dignified Homecare Limited, 1 May 2026, Good
Home, 11 February 2026, Good

Longest since a report

John Stanley Hornchurch, 3 January 2020, Good
Allcare Agency Limited, 25 January 2020, Good
Caremark (Havering), 3 June 2021, Outstanding

Frequently asked questions about home care in Hornchurch

How many home care agencies are there in Hornchurch?

Hornchurch has 16 CQC registered home care agencies: 1 Outstanding, 10 Good, 5 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Hornchurch?

Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Havering agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Hornchurch were inspected most recently?

IJB Healthcare Ltd (23 September 2026), Dignified Homecare Limited (1 May 2026) and Home (11 February 2026) have the most recent CQC reports.