Alexandras Community Care St Austell

Alexandras Community Care St Austell is a home care agency in St. Austell, Cornwall (PL25 3HQ). It holds a CQC rating of Good.

About Alexandras Community Care St Austell

Alexandras Community Care St Austell is a home care agency supporting people in their own homes in St. Austell and the surrounding part of Cornwall. Home care is the whole of what we do, and we would rather do that one thing attentively than spread ourselves thinly. Our visits are shaped by the person. They may involve help to wash and dress, support with medication, preparing a meal, assistance with mobility and moving safely about the home, light household tasks and shopping, or simply reliable company at a set time each day. Some clients want one short call each morning and others need support several times over. In a place like Cornwall, where people can live some distance from the nearest town, we plan our rounds so that nobody is treated as an afterthought because of where they live. Support is agreed with the person before anything begins. We ask what time they like to get up, what they want to eat, what they want help with and what they would far rather manage themselves, and we involve family as far as the person wishes. The plan goes in writing and is reviewed when circumstances change. We try hard to keep the same carers calling on the same people, because reliability and a familiar face are what make care at home work. Our most recent overall rating from the Care Quality Commission is good. The better test is whether our clients feel respected in their own homes while we are there.

Read the full inspection report on the CQC website.

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Common questions about Alexandras Community Care St Austell

Where is Alexandras Community Care St Austell located?

Alexandras Community Care St Austell is a home care agency based in St. Austell, Cornwall (PL25 3HQ), providing care to people in their own homes within approximately 10 miles of the area.

What is Alexandras Community Care St Austell's CQC rating?

Alexandras Community Care St Austell is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 July 2018. You can read the full CQC report from the link on this page.

Questions families ask about Alexandras Community Care St Austell

Can they support someone living with dementia at home?

No. Alexandras Community Care St Austell does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Alexandras Community Care St Austell covers roughly 10 miles from St. Austell.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Alexandras Community Care St Austell has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Alexandras Community Care St Austell. Actual fees depend on the room, the level of care and how it is funded.

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