Harbour Home Care

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About Us

We at Harbour Home Care are proud to provide home care across Redruth and the surrounding Cornish communities, supporting individuals to live well and safely in the place they know best: their own home.

Based in the heart of Cornwall within the TR postcode area, our team supports people throughout Redruth and the wider region. Because we deliver care directly within your own home, the environment we work in is the one you have made your own, filled with familiar surroundings, treasured belongings, and the comforting routines of daily life. Our role is to fit gently into that setting, respecting your space whilst providing the practical and personal support you need.

The care we offer is broad and tailored to the individual. We support older people who may need a helping hand with the tasks of everyday living, as well as younger adults who benefit from personalised support to maintain their independence. Our team is experienced in dementia care, offering patient, consistent companionship and assistance that helps reduce confusion and provides reassurance to both the individual and their loved ones. We also support people living with physical disabilities, as well as those with visual or hearing impairments, adapting our approach so that communication remains clear, respectful, and centred on the person.

In practice, this means our visits are shaped around you. Whether that involves help with personal care first thing in the morning, support with medication, assistance preparing meals, or simply a friendly presence during the day, we aim to make each visit feel calm and unhurried. For families, this often brings the greatest relief of all: knowing that a trusted carer is checking in regularly, noticing the small changes, and keeping you informed.

Our most recent CQC inspection, carried out in November 2022, rated us Requires Improvement overall. We were pleased that inspectors recognised us as Good in both the Caring and Responsive domains, reflecting the warmth and attentiveness our team brings to every visit and our commitment to responding to the changing needs of those we support. We also recognise honestly that there are areas, including how safe and effective our care is judged and how the agency is led, where improvements were identified. We take this feedback seriously and are committed to learning, strengthening our practice, and being open with families about the steps we are taking.

If you are exploring home care for yourself or a loved one in Redruth or across Cornwall, we warmly invite you to get in touch. We understand that choosing care is a significant decision, and we are here to listen, answer your questions, and help you feel confident about the next step.

Common questions about Harbour Home Care

Where is Harbour Home Care located?

Harbour Home Care is a home care agency based in Redruth, Cornwall (TR16 4LW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Harbour Home Care provide?

Harbour Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Harbour Home Care's CQC rating?

Harbour Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 9 November 2022. You can read the full CQC report from the link on this page.

Does Harbour Home Care provide dementia care?

Yes. Harbour Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Redruth

This agency provides care within approximately 10 miles of their Redruth office. Radius is approximate — claim to update

Contact Harbour Home Care

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 9 November 2022
  • Report published: 9 November 2022

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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