Town and Country Care Services

Town and Country Care Services is a home care agency in Bude, Cornwall (EX23 8QN). It holds a CQC rating of Requires Improvement.

About Town and Country Care Services

Town and Country Care supports people in their own homes in Bude and across north Cornwall. We work with older people and younger adults, with people living with dementia and with people who have physical disabilities. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather state that at the outset than have anybody come across it elsewhere. It is not where we intend to be. There is an improvement plan in place, we are working through it, and anyone considering our support should feel free to ask exactly what is being changed, who is responsible for it and what evidence there is that it is making a difference. We will answer plainly rather than in generalities. The work itself continues meanwhile and it matters to the people who depend on it, particularly in a rural area where a missed visit is harder to put right. Our carers help with personal care, medication, meals, household tasks and getting out of the house, and what we are concentrating on is consistency of carers, accurate records and proper oversight of each visit.

Care provided at Town and Country Care Services

Read the full inspection report on the CQC website.

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Common questions about Town and Country Care Services

Where is Town and Country Care Services located?

Town and Country Care Services is a home care agency based in Bude, Cornwall (EX23 8QN), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Town and Country Care Services provide?

Town and Country Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Town and Country Care Services's CQC rating?

Town and Country Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 3 November 2022. You can read the full CQC report from the link on this page.

Does Town and Country Care Services provide dementia care?

Yes. Town and Country Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Town and Country Care Services

Can they support someone living with dementia at home?

Yes. Yes. Town and Country Care Services Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Town and Country Care Services Limited covers roughly 10 miles from Bude.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Town and Country Care Services Limited has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Town and Country Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.

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