MS Care

MS Care is a home care agency in Ely, Cambridgeshire (CB7 5DY). It holds a CQC rating of Good.

About MS Care

MS Care provides support in people's own homes in Ely and across Cambridgeshire. We work with older people, adults living with dementia, people with mental health needs, people with physical disabilities and younger adults. We think good home care is quiet, reliable and shaped around the person rather than the rota. Before support begins we take proper time to work out what would genuinely help, what somebody would rather do for themselves and how they like things done in their own house. Then we build a small, settled team around them, so the person at the door is someone they recognise. Support covers personal care, medication, meals, mobility, shopping and keeping a household running, and it can range from one short call a day to a package covering most of it. We are used to working alongside district nurses, GPs, social workers and family carers, and we try to make that coordination our job rather than the family's. For people living with dementia, consistency of face and timing is the most useful thing we can offer, so we protect it. Where we support people with mental health needs we aim to be the steady and predictable part of the week. For younger adults we plan around work, study and family life rather than around our rota. Our most recent overall rating from the Care Quality Commission is good. If you are considering care at home in Cambridgeshire, please get in touch and we will talk it through honestly.

Care provided at MS Care

Read the full inspection report on the CQC website.

Common questions about MS Care

Where is MS Care located?

MS Care is a home care agency based in Ely, Cambridgeshire (CB7 5DY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does MS Care provide?

MS Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is MS Care's CQC rating?

MS Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 December 2021. You can read the full CQC report from the link on this page.

Does MS Care provide dementia care?

Yes. MS Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about MS Care

Can they support someone living with dementia at home?

Yes. Yes. MS Care Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. MS Care Ltd covers roughly 10 miles from Ely.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the East

MS Care Ltd has not published its fees yet. These are typical hourly rates for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from MS Care Ltd. Actual fees depend on the room, the level of care and how it is funded.

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