Home Care in Ely

Ely has 12 CQC registered home care agencies. 9 are rated Good, 2 Requires improvement, and 1 has not yet been rated. 8 of the 12 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Ely at a glance

What the local numbers say about home care in Ely, to help you judge the options below.

  • Hourly care visits, East of England: £26.00 to £34.30 an hour. Middle half of prices from 15 agencies.
  • People aged 75 and over: 10,500. Rising to 12,700 by 2035, up 21%
  • Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,800 by 2035, up 31%
  • People aged 85 and over: 2,800. Rising to 4,400 by 2035, up 54%
  • Dementia diagnosis rate: 66%. The NHS ambition is 67%. Cambridgeshire as a whole is 60%.
  • Agencies in the borough, last 12 months: 1 opened, 0 closed. 16 registered today.
  • Choice of agencies: 31 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Planning and paying for care at home in Ely

The assessment that comes first

Before rates and rotas are discussed, ask for an assessment of needs. It is free, open to anyone who appears to need support whatever their savings, and it produces a written account of what help is required and when. Cambridgeshire County Council Adult Social Care carries it out, looking at daily routines, mobility, health and any support already in place. Where eligible needs are identified, a financial assessment follows and works out what the council contributes and what the individual pays from income and capital.

What care at home costs

Support at home is charged by the hour or by the visit, so the weekly total depends on how often help is needed rather than on a single fixed fee. Ask each agency for written rates covering weekday, weekend and bank holiday visits, and ask whether the price changes when two carers are required. Check the notice period for changing or cancelling visits, since needs rarely hold still for long. It is also sensible to ask how the agency bills, how often invoices arrive and what happens to the charge when a visit is cancelled at short notice because of a hospital appointment or a spell in hospital.

Other routes worth asking about

Direct payments allow some people to take the council contribution and arrange support themselves, which can suit a household that already knows who it wants. It is also worth asking what happens if savings later fall below the threshold, because the arrangement can change at that point and it is easier to know in advance than to discover it in the middle of a difficult month.

Choosing a provider in Ely and what to check

Making sense of the ratings

Nine of the twelve agencies are rated Good, among them Love Life Care, MiHomecare Cambridge, Jasmine House - Ely, Quality Home Care Anglia Ltd, Voyage (DCA) Cambridge City and MS Care Ltd. Two are rated Requires Improvement, including CJ Noah Healthcare, and one, Fara Healthcare Ltd, has not yet been rated. A Requires Improvement judgement is a reason to read the report rather than to stop reading, since it may concern record keeping rather than the care itself, and services often change between visits. Where no rating exists, other evidence has to do more work, from references you can actually follow up to how clearly the agency answers a direct question about staffing.

The questions that separate agencies

Ask how visits are covered when a regular worker is ill or on leave, and whether the same small team can be relied on week to week. Ask about the minimum visit length, whether travel time is charged, and who answers the telephone outside office hours. Ask how quickly a missed visit is noticed and what happens next. Ask what training staff have for the particular needs involved, whether that is dementia, moving and handling or medication, and ask how care plans are reviewed once support has settled into a routine.

12 home care in Ely

  1. Your Life · Roslyn Court, Ely, Cambridgeshire, CB7 4FA
    Home care · CQC Good · Run by Yourlife Management Services Limited
    Your Life in Ely provides care and support to people in their own homes across the city and the surrounding parts of Cambridgeshire. We work with older people and younger adults, with people living with dementia, and with people who have...
    Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
  2. MS Care · 2 Station Road, Ely, Cambridgeshire, CB7 5DY
    Home care · CQC Good · Run by MS Care Ltd
    MS Care provides support in people's own homes in Ely and across Cambridgeshire. We work with older people, adults living with dementia, people with mental health needs, people with physical disabilities and younger adults. We think good...
    Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
  3. Voyage (DCA) Cambridge City · Room 5, Ely, Cambridgeshire, CB7 5LL
    Home care · CQC Good · Run by Voyage 1 Limited
    Voyage supports adults with a learning disability, autistic adults and people with a physical disability in their own homes in Ely, Cambridge and the surrounding area. Most of the people we support are younger adults, and our work is about...
    Specialisms: Learning Disability / Autism, Physical Disability, Younger Adults
  4. Quality Home Care Anglia · Espace North, Ely, Cambridgeshire, CB6 1RA
    Home care · CQC Good · Run by Quality Home Care Anglia Limited
    Quality Home Care Anglia provides care and support to people in their own homes in Ely and the surrounding parts of Cambridgeshire. We support older people, including many living with dementia, and adults of any age who have a learning...
    Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
  5. Westminster Homecare – Independent Living Network · XL House, Ely, Cambridgeshire, CB7 4EX
    Home care · CQC Requires improvement · Run by Westminster Homecare Limited
    We provide care and support at home in Ely and the surrounding part of Cambridgeshire. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people...
    Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
  6. Jasmine House · 1a Upherds Lane, Ely, Cambridgeshire, CB6 1BA
    Home care · CQC Good · Run by Cambridgeshire County Council
    At Jasmine House in Ely, Cambridgeshire, we provide home care that allows people to remain in the place they know best: their own home. We support a wide range of individuals, including older adults, younger adults, and people living with...
    Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Younger Adults
  7. CJ Noah Healthcare · 3 The Brook, Ely, Cambridgeshire, CB6 2PU
    Home care · CQC Requires improvement · Run by CJ Noah Ltd
    We at CJ Noah Healthcare are a dedicated home care agency based in Ely, Cambridgeshire, providing compassionate support to people in the comfort and familiarity of their own homes. Our team delivers personalised home care across the local...
    Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
  8. MiHomecare Cambridge · Prospect House, Ely, Cambridgeshire, CB7 4EX
    Home care · CQC Good · Run by MiHomecare Limited
    We at MiHomecare Cambridge are proud to provide trusted home care across Ely and the wider Cambridgeshire community, supporting individuals to live well and safely within the comfort of their own homes. As a dedicated home care agency in...
    Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
  9. Fara Healthcare · 39 Bohemia Place, Ely, Cambridgeshire, CB7 5XJ
    Home care · Run by Fara Healthcare Ltd
    We at Fara Healthcare are proud to offer compassionate home care across Ely and the wider Cambridgeshire community, supporting older people, younger adults, and those living with dementia or physical disabilities to remain safely and...
    Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
  10. Bluebird Care (Cambridge and South Cambs) · Avro House, Ely, Cambridgeshire, CB6 3NW
    Home care · CQC Good · Run by Holistic Health and Support Ltd
    We at Bluebird Care (Cambridge and South Cambs) are proud to provide compassionate home care across Ely and the surrounding Cambridgeshire communities, supporting people to live well and safely in the place they know best: their own home....
    Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
  11. Bluebird Care, Newmarket and Fenland · Avro House, Ely, Cambridgeshire, CB6 3NW
    Home care · CQC Good · Run by Verafrank Aji Limited
    We at Bluebird Care, Newmarket and Fenland are proud to deliver compassionate home care across Ely and the wider Cambridgeshire community, supporting people to live well and safely within the familiar comfort of their own homes. Operating...
    Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
  12. Love Life Care · 26A High Street, Ely, Cambridgeshire, CB7 4JU
    Home care · CQC Good · Run by Amanda Sealey Katie Van-Putten
    Love Life Care provides care at home to people living in Ely and the surrounding parts of Cambridgeshire. We visit people where they live, at times that suit them, so that people can stay in the home and routines they know. Our support...
    Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment

What home care costs

Type of careWhat it costs
Hourly care visits, East of England Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Cambridgeshire agencies publish a rate.£26.00 to £34.30 an hour
What Cambridgeshire pays Average hourly rate, October 2026.£24.32 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Longest since a report

Frequently asked questions about home care in Ely

How many home care agencies are there in Ely?

Ely has 12 CQC registered home care agencies: 9 Good, 2 Requires improvement, 1 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Ely?

Hourly care visits, East of England: £26.00 to £34.30 an hour. Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Cambridgeshire agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Ely were inspected most recently?

CJ Noah Healthcare (2 January 2026), Love Life Care (14 May 2024) and Voyage (DCA) Cambridge City (8 December 2023) have the most recent CQC reports.

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