How do we arrange a care needs assessment in Burton-on-trent?

Contact Staffordshire County Council adult social care and ask for a care needs assessment, which any adult who appears to need support may request regardless of income. The assessment usually takes place at home, and a relative or friend is welcome to sit in and describe what they have noticed. Keeping a short diary of difficult days beforehand gives the practitioner something concrete to work from. Say plainly if the situation is urgent, because hospital discharge and safeguarding referrals follow a faster route.

Can Staffordshire County Council pay towards care at home?

Staffordshire County Council can fund support where a care needs assessment identifies eligible needs and a financial assessment shows the person cannot meet the cost alone. Capital above the national upper threshold means paying privately for the time being, while savings below it bring a council contribution worked out from income and remaining capital. Funded support at home normally arrives as a personal budget, which can be taken as a direct payment so the family chooses the agency. The same assessment route applies to a residential placement should needs change later on.

Which home care agencies serve Burton-on-trent?

Nineteen agencies registered with the Care Quality Commission deliver personal care to people living in and around Burton-on-trent. They include Home Instead, Kena Care, Helping Hands Swadlincote, Angeli Care Services Limited and Lotus Enrichment Centre, among others. Eight of them hold a Good rating, two are rated Requires Improvement and nine have yet to receive a published rating. Every entry opens into a profile carrying the registration details and any inspection history.

What is the difference between a care home and a nursing home?

A care home registered for residential care provides accommodation with help for washing, dressing, medication and meals. A nursing home holds the same registration but also has registered nurses on duty at all hours, which allows it to meet clinical needs such as complex wound care or unstable long term conditions. The distinction rests on the registration held rather than on the building itself, and some providers hold both. Care delivered at home sits outside either category, since the support travels to the person rather than the person moving to it.

How far ahead should we start looking for home care?

Start sooner than the situation appears to demand, because agencies with a strong local name often cannot take on a new package immediately. Four to six weeks allows time to compare providers, read inspection reports and let an assessment run its course. Where a hospital discharge is setting the pace, the ward social work team can arrange interim support while a longer term choice is made. Keeping a second option in reserve is sensible, since capacity and staffing shift through the year.

What should we ask when visiting a care home or meeting an agency in Burton-on-trent?

Ask to see the most recent Care Quality Commission report and read the staffing section before anything else. In a care home, arrive near a mealtime and watch how staff and residents speak to one another. With an agency, ask for the names of the carers who would actually attend and how the weekly rota is built. In both cases, ask how the care plan is reviewed and how a complaint is dealt with once it has been raised.

Home Care in Burton-on-trent

Burton-on-trent has 19 CQC registered home care agencies. 8 are rated Good, 2 Requires improvement, and 9 have not yet been rated. 9 of the 19 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Burton-on-trent at a glance

What the local numbers say about home care in Burton-on-trent, to help you judge the options below.

Hourly care visits, West Midlands: £28.30 to £32.00 an hour. Middle half of prices from 8 agencies.
People aged 75 and over: 12,700. Rising to 15,200 by 2035, up 20%
Living with dementia, aged 65 and over (estimate): 1,600. Rising to 2,100 by 2035, up 28%
People aged 85 and over: 3,200. Rising to 4,800 by 2035, up 49%
Dementia diagnosis rate: 57%. The NHS ambition is 67%. Staffordshire as a whole is 68%.
Agencies in the borough, last 12 months: 0 opened, 2 closed. 17 registered today.
Choice of agencies: 50 within 10 miles. In a typical neighbourhood. The nearest is about 1 miles away (1.1 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Arranging and Paying for Care at Home in Burton-on-trent

Assuming that savings or a house rule out any help from the council is the most expensive mistake families make at this stage. An assessment is free, it is open to anyone who appears to need support, and it often turns up practical help that has nothing to do with money.

Asking for a care needs assessment

A practitioner will talk through the daily routine, what has become difficult or unsafe, and what would make the greatest practical difference to the week. Staffordshire County Council is the authority responsible for carrying out that assessment and for arranging funded support where the national eligibility criteria are met. A financial assessment then looks at income and capital in order to work out the contribution due. A relative or partner giving unpaid support can request a carer's assessment of their own at the same time, which is easy to overlook when attention is on somebody else.

What the hours cost and how they are paid for

Support at home is bought by the hour or by the visit, so the weekly total follows the shape of the rota rather than any single headline rate. Evenings, weekends and bank holidays generally attract a higher charge, and live in cover is quoted as a weekly fee instead. Where the council funds support, the personal budget can be taken as a direct payment, which lets the family choose and manage the agency directly. Ask for the full schedule of charges in writing, including minimum call lengths, travel time and the notice needed to cancel a visit, since those terms decide the monthly bill more than the hourly figure does.

Choosing an Agency in Burton-on-trent and What to Look For

Nineteen agencies is a wide field, and the differences that matter rarely show on a website. Names on the list include Home Instead, Kena Care, Helping Hands Swadlincote, Waterside View and Stay Home Care Ltd, each opening into a profile with its registration details attached.

Continuity, timing and the rota

Ask how many different carers would attend in a fortnight, because a constantly changing cast undoes much of the benefit of being cared for at home. Ask what the agency does when a carer calls in sick early in the morning, and how quickly the office telephones to say a visit will run late. Ask who covers weekends and how bank holidays are staffed. Those answers separate a well staffed agency from a stretched one more reliably than any brochure.

Ratings, missing ratings and the first month

With eight agencies rated Good, two rated Requires Improvement and nine not yet rated, the published picture here is patchy, so the burden of enquiry shifts towards you. Where an agency has no rating, ask for references, for the registered manager's own account of staffing, and for the findings of the most recent internal audit. Where a rating exists, read the sections on staffing and on how concerns are handled rather than stopping at the overall word. Agree a review at the end of the first month and write down then what is working and what needs to change.

19 home care in Burton-on-trent

Angeli Care Services · Unit 2, Burton-on-trent, Staffordshire, DE14 1EX
Home care · Run by Angeli Care Services Limited
Angeli Care is a home care agency based in Burton on Trent, supporting people in their own homes across this part of Staffordshire. We work with older people, people living with dementia, adults with a physical disability and younger...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Radis Community Care (Burton on Trent) · Suite 5, Burton-on-trent, Staffordshire, DE14 1EF
Home care · CQC Good · Run by G P Homecare Limited
Radis Community Care provides home care to adults in Burton on Trent and the surrounding part of Staffordshire. We support older people and younger adults, people living with dementia, adults with learning disabilities and autism, people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Home Instead · Gretton House, Burton-on-trent, Staffordshire, DE14 2WQ
Home care · CQC Good · Run by Holloway Care Limited
We are Home Instead, and this is our team covering Burton on Trent and the surrounding parts of Staffordshire. We provide care and companionship to people in their own homes, and we work in longer visits rather than brief calls, because...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Bluebird Care Burton & Swadlincote · Lancaster Park, Burton-on-trent, Staffordshire, DE13 9PD
Home care · CQC Good · Run by SL Assist Ltd
Bluebird Care Burton and Swadlincote provides care and support in people's own homes in Burton upon Trent, Swadlincote and the surrounding area. We work with older people, people living with dementia, adults with learning disabilities,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Right at Home Ashby, Burton & Uttoxeter · The Trinity, Burton-on-trent, Staffordshire, DE14 1DP
Home care · CQC Good · Run by 7Jay Home Care Ltd
We at Right at Home Ashby, Burton & Uttoxeter are proud to provide compassionate home care across Burton on Trent and the surrounding Staffordshire communities. As a dedicated home care agency, we bring professional support directly into...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Lotus Enrichment Centre · The Hawthorn Business Centre, Burton-on-trent, Staffordshire, DE15 9QP
Home care · Run by Lotus Care Services Limited
Lotus Enrichment Centre provides support to people in their own homes in Burton upon Trent and the surrounding part of Staffordshire. We work alongside adults who have a learning disability, autistic adults, people with physical...
Specialisms: Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
G&C HEALTHCARE · 1 & 5 Borough Road, Burton-on-trent, Staffordshire, DE14 2DA
Home care · Run by G&C Healthcare Ltd
G&C Healthcare provides care and support in people's own homes in Burton on Trent and the surrounding parts of Staffordshire. We take on a range of needs, and each arrangement begins with a proper conversation about what the person wants...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Kena Care · Anglesey Business Centre, Burton-on-trent, Staffordshire, DE14 3NT
Home care · Run by Kena Care Ltd
Kena Care provides care and support to people in their own homes in Burton upon Trent and across the surrounding parts of Staffordshire. We support older people and younger adults, people living with dementia, people managing mental health...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Home First - East Staffs · Edwin House, Burton-on-trent, Staffordshire, DE14 2WF
Home care · CQC Good · Run by Midlands Partnership University NHS Foundation Trust
We at Home First East Staffs are proud to provide compassionate home care across Burton on Trent and the surrounding communities of East Staffordshire, supporting older people and younger adults to live well within the comfort and...
Specialisms: Older Person Care, Younger Adults
Desire Care - Burton · 107 Waterloo Street, Burton-on-trent, Staffordshire, DE14 2ND
Home care · CQC Requires improvement · Run by Mr Johnson Gyamfi Amoo
Desire Care provides care and support to people in their own homes in Burton On Trent and the surrounding area. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Allot Healthcare Services · Sure Store, Burton-on-trent, Staffordshire, DE14 3JZ
Home care · CQC Requires improvement · Run by Allot Healthcare Services Ltd
We at Allot Healthcare Staffordshire are a home care provider supporting people across Burton on Trent and the surrounding Staffordshire communities. Our mission is simple: to help individuals live safely, comfortably and with dignity in...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Sanctuary Supported Living - Epworth House · Wyndham Crescent, Burton-on-Trent, Staffordshire, DE15 0DG
Home care · CQC Good · Run by Sanctuary Home Care Limited
Epworth House provides supported living and care in people's own homes in Burton on Trent. We work with adults who have a learning disability, autistic adults and people living with mental health conditions, and most of the people we...
Specialisms: Learning Disability / Autism, Mental Health, Younger Adults
Trust Homecare Solution · Bretby Business Park, Burton-on-trent, Derbyshire, DE15 0YZ
Home care · CQC Good · Run by Trust Homecare Solution Burton-On-Trent Limited
We at Trust Homecare Solution Burton-On-Trent are proud to provide compassionate home care across Burton-on-Trent and the surrounding Derbyshire communities, supporting people to live well and safely in the place they know best: their own...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
LifeChoice Services · Unit 16, Burton-on-trent, Staffordshire, DE14 2WQ
Home care · Run by LifeChoice Services Ltd
At LifeChoice, we provide home care to people living in Burton on Trent and the surrounding areas of Staffordshire. Our work centres on supporting people in the place they feel most comfortable and most themselves, which is their own home....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Helping Hands Swadlincote · G35/36, Burton-on-trent, Derbyshire, DE15 0YZ
Home care · CQC Good · Run by Midshires Care Limited
Helping Hands Swadlincote supports people in their own homes across south Derbyshire and the Burton area. We work with older people, adults living with dementia, autistic adults and people with a learning disability, adults with physical...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Multi-Care Community Services Burton On Trent · Office 1, Burton-on-trent, Staffordshire, DE14 2DH
Home care · Run by Multi-Care Community Services Burton On Trent Ltd
We are a community care team based in Burton on Trent, supporting people in their own homes across the town and the surrounding part of Staffordshire. Most of our work is with older adults, a good number living with dementia. We also...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Ascending Heights · 3 Dart Close, Burton-on-trent, Staffordshire, DE15 9LT
Home care · Run by Ascending Heights Ltd
Ascending Heights supports people in their own homes across Burton on Trent and the surrounding parts of Staffordshire. We work with older people, adults with learning disabilities and autistic adults, people with visual or hearing...
Specialisms: Older Person Care, Learning Disability / Autism, Visual / Hearing Impairment, Younger Adults
Waterside View · Unit 10, Burton-on-trent, Staffordshire, DE14 2UE
Home care · Run by Home2Home with Care Ltd
Waterside View works with people in and around Burton upon Trent in their own homes. Our starting point is what somebody wants their life to look like, and then the practical question of what support would make that possible. We work with...
Specialisms: Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Stay Home Care · School Yard, Burton-on-trent, Staffordshire, DE14 1NA
Home care · Run by Stay Home Care Limited
We at Stay Home Care are proud to provide compassionate home care across Burton on Trent and the wider Staffordshire community, supporting individuals to live safely and comfortably in the place they know best: their own home. Operating...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, West Midlands Middle half of prices from 8 agencies. Median £32.00. Shown for West Midlands because too few Staffordshire agencies publish a rate.	£28.30 to £32.00 an hour
What Staffordshire pays Average hourly rate, October 2026.	£24.95 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Desire Care - Burton, 7 July 2026, Requires improvement
G&C HEALTHCARE LTD, 22 July 2024, Not yet rated
Helping Hands Swadlincote, 6 June 2023, Good

Longest since a report

Sanctuary Supported Living - Epworth House, 4 January 2018, Good
Home Instead, 3 May 2018, Good
Home First - East Staffs, 5 June 2019, Good

Frequently asked questions about home care in Burton-on-trent

How many home care agencies are there in Burton-on-trent?

Burton-on-trent has 19 CQC registered home care agencies: 8 Good, 2 Requires improvement, 9 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Burton-on-trent?

Hourly care visits, West Midlands: £28.30 to £32.00 an hour. Middle half of prices from 8 agencies. Median £32.00. Shown for West Midlands because too few Staffordshire agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Burton-on-trent were inspected most recently?

Desire Care - Burton (7 July 2026), G&C HEALTHCARE LTD (22 July 2024) and Helping Hands Swadlincote (6 June 2023) have the most recent CQC reports.