Allot Healthcare Services

Logo of Allot Healthcare Services Staffordshire, a home care agency in Burton-on-trent, Staffordshire, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

We at Allot Healthcare Staffordshire are a home care provider supporting people across Burton on Trent and the surrounding Staffordshire communities. Our mission is simple: to help individuals live safely, comfortably and with dignity in the place they know best, their own home.

Based in the DE postcode area, we deliver care throughout Burton on Trent and nearby towns and villages across Staffordshire. Because we come to you, the environment of care is your own front room, your own kitchen, your own garden. This familiarity can be deeply reassuring, particularly for those living with memory difficulties or long term conditions, and it allows loved ones to remain part of a wider community they have known for years.

Our team supports a broad range of needs, which means families rarely have to look elsewhere as circumstances change. We provide older person care and specialist dementia support, offering patient, consistent routines that help reduce confusion and anxiety. For adults living with a learning disability or autism, we take time to understand individual preferences, sensory needs and communication styles, so support feels respectful rather than intrusive. We also assist people managing mental health conditions, physical disabilities, and visual or hearing impairments, adapting our approach to promote independence wherever possible.

Younger adults are welcomed too, and we recognise that care at a younger age often looks very different, focusing on enablement, confidence and community participation. Alongside this, we offer sensitive support for individuals affected by eating disorders and by alcohol or drug related challenges, working alongside families and healthcare professionals to encourage stability and wellbeing.

In practical terms, our support might include help with personal care, medication prompts, mobility assistance, meal preparation, companionship, and support to attend appointments or social activities. For families, this often means peace of mind: knowing that a familiar, trained team is checking in on their relative, keeping communication open, and flagging any changes in health or mood early.

Our most recent CQC inspection in April 2023 gave us an overall rating of Requires Improvement. We were rated Good for being Effective, Caring and Responsive, which reflects the warmth and skill of the team who visit people every day and the meaningful outcomes we help achieve. The areas identified for improvement sat within Safe and Well led, and we take that feedback seriously. It has shaped a clear programme of action focused on strengthening our systems, oversight and safety practices, so that the quality families already experience day to day is matched by robust processes behind the scenes.

We believe honesty about where we are on our journey matters. Choosing home care is a significant decision, and families deserve a provider who is open about both strengths and areas of growth. If you are exploring support for yourself or someone you love in Burton on Trent or the wider Staffordshire area, we would be glad to talk with you, answer your questions and discuss how a tailored package of care could work. Please reach out whenever you are ready; there is no pressure, only a listening ear.

Common questions about Allot Healthcare Services

Where is Allot Healthcare Services located?

Allot Healthcare Services is a home care agency based in Burton-on-trent, Staffordshire (DE14 3JZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Allot Healthcare Services provide?

Allot Healthcare Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Allot Healthcare Services's CQC rating?

Allot Healthcare Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 4 April 2023. You can read the full CQC report from the link on this page.

Does Allot Healthcare Services provide dementia care?

Yes. Allot Healthcare Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Burton-on-trent

This agency provides care within approximately 10 miles of their Burton-on-trent office. Radius is approximate — claim to update

Contact Allot Healthcare Services Staffordshire

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
  • Alcohol / Drug Misuse: Supportive care for people in recovery from alcohol or drug dependency.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 4 April 2023
  • Report published: 4 April 2023

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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