Whitehatch
Whitehatch is a residential care home in Horley, Surrey (RH6 7EP). It holds a CQC rating of Requires Improvement.
About Whitehatch
Whitehatch is a residential care home in Horley, Surrey, supporting adults with a learning disability or autism, adults with physical disabilities and older people who need residential care. Support is planned individually. It can include help with personal care, medication, cooking, laundry, managing money and getting to appointments, and it takes in the parts of life that matter just as much: friendships, going out, keeping up an interest, having plans of your own. We communicate in whatever way suits each person, and we help people move about safely without taking over from them. Where somebody wants more independence, we plan support that draws back as their confidence grows. We support younger adults alongside older residents, and respite stays are available too, giving family carers a real break. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out here ourselves than leave a family to come across it later. The areas identified are where our effort is going at present. Please visit, meet the people who live here and ask us about it directly rather than taking our word for anything.
Care provided at Whitehatch
- Older person care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 25 February 2022
Read the full inspection report on the CQC website.
How Whitehatch compares in Reigate and Banstead
Measured against the 57 care homes for older people registered in Reigate and Banstead. The dark dot is this home.
- Size
- 11 places. Smaller than 42 of the 57 homes. The local average is 41 places.
- CQC rating
- Requires improvement. 42 of the 57 homes (74%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 25 February 2022. 36 of the 57 homes have published a newer inspection report since.
- Registered
- September 2020. 18 of the 57 homes registered more recently.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Reigate and Banstead.
The local picture: Reigate and Banstead
What the numbers say about care for older people in Reigate and Banstead, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,600. Rising to 18,300 by 2035, up 18%
- People aged 85 and over: 4,700. Rising to 7,000 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,700 by 2035, up 27%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 115. Surrey average is 90.
- Care homes, last 12 months: 2 opened, 3 closed. 1 changed owner, covering 53 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 4.6 miles: Land West Of Turners Hill Road And North Of Huntsland Including Hurst Farm Turners Hill Road Crawley Down West Sussex. Application for a 70 bed care home. Submitted 5 March 2026. Approved 15 September 2026.
- 4.6 miles: Oakhill House 64 Chart Lane Reigate Surrey. Application for a 10 bed care home through a change of use. Submitted 4 March 2026. Approved with conditions 5 June 2026.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Whitehatch
Facts from public registers, and what is close by.
- Registered with CQC
- 21 September 2020, so 6 years.
- Run by
- Achieve Together Limited, which runs 160 adult social care services in England. 127 of the 153 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Whitehatch
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- East Surrey Hospital, Redhill, 3.6 miles away
It is about 3.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Wayside Medical Practice, 0.5 miles away
- Modality East Surrey Medical Practice, 2.4 miles away
- Leacroft Medical Practice, 3 miles away
Nearest dentists
- Katoomba Dental Practice, 0.4 miles away (NHS.uk details)
Nearest pharmacies
- Horley Pharmacy, 0.5 miles away
- Tesco Instore Pharmacy, 0.5 miles away
- Boots, 0.6 miles away
Nearest railway stations
- Horley Station, 0.5 miles away
- Gatwick Airport Station, 0.9 miles away
- Salfords (Surrey) Station, 2.4 miles away
Around Whitehatch
- H: Whitehatch
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Whitehatch
Where is Whitehatch located?
Whitehatch is a residential care home in Horley, Surrey, RH6 7EP. You can view its exact location and get directions from the map on this page.
What type of care does Whitehatch provide?
Whitehatch is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Whitehatch's CQC rating?
Whitehatch is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 25 February 2022. You can read the full CQC report from the link on this page.
Does Whitehatch offer respite or short-term care?
Yes. Whitehatch offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Whitehatch
Can Mum or Dad stay here if their dementia gets worse?
No. Whitehatch is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Whitehatch is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Whitehatch offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Whitehatch supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Whitehatch has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Whitehatch. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Horley
- 18 Wolverton Gardens, (Active Prospects) — CQC Good
- Briar House — CQC Good
- Chippings — CQC Good
- Longford — CQC Good
- Malvern House — CQC Good
- Poplars — CQC Good
Browse all care homes in Horley.