The Pines
The Pines is a residential care home in Hindhead, Surrey (GU26 6NL). It holds a CQC rating of Outstanding.
About The Pines
The Pines is a residential care home in Hindhead, Surrey, supporting older people and younger adults, including people living with learning disabilities and autism and people with physical disabilities. A house shared by adults of different ages and very different needs only works if difference is expected rather than merely tolerated. Our residents do not want the same day as one another. Some want company from breakfast onwards, others prefer their own company until the afternoon. Some need a great deal of practical help, others mainly need a settled base and staff who know them properly. Running the place well means holding all of that at once without letting the loudest need crowd out the quietest person. We plan support with each individual and with whoever they want involved, and we adapt how we communicate to suit them, whether that means more time, fewer words, written information or simply less noise around them. Respite stays are available for short periods of support or to give a family carer a planned break. Our most recent overall rating from the Care Quality Commission is good, and visitors are welcome.
Care provided at The Pines
- Older person care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 7 September 2026
Read the full inspection report on the CQC website.
How The Pines compares in Waverley
Measured against the 44 care homes for older people registered in Waverley. The dark dot is this home.
- Size
- 6 places. Smaller than 43 of the 44 homes. The local average is 46 places.
- CQC rating
- Outstanding. 28 of the 44 homes (64%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 7 September 2026. The most recent report in the area. None of the other homes has published a newer one.
- Registered
- January 2011. 29 of the 44 homes registered more recently.
- Food hygiene
- 5 out of 5. The top rating, shared by 30 of the 36 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Waverley.
The local picture: Waverley
What the numbers say about care for older people in Waverley, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 17,100. Rising to 20,000 by 2035, up 17%
- People aged 85 and over: 5,200. Rising to 7,900 by 2035, up 51%
- Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,900 by 2035, up 27%
- Dementia diagnosis rate: 65%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 100. Surrey average is 90.
- Care homes, last 12 months: 0 opened, 0 closed. 2 changed owner, covering 106 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 5 miles: Bordon Camp And Training Ground Budds Lane, Bordon, Hampshire. Application for a 80 bed care home. Submitted 17 February 2026. Decision not yet recorded.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about The Pines
Facts from public registers, and what is close by.
- Registered with CQC
- 21 January 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 31 October 2024.
- Run by
- Whitmore Vale Housing Association Limited, which runs 5 adult social care services in England. All 5 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near The Pines
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Royal Surrey County Hospital, Guildford, 10.4 miles away
It is about 10.4 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Grayshott Surgery, 0.9 miles away
- Haslemere Health Centre, 2.8 miles away
- Badgerswood Surgery, 3.3 miles away
Nearest dentists
- Aberdeen House Dental Practice, 0.8 miles away (NHS.uk details)
- Grayshott Dental Surgery, 0.8 miles away (NHS.uk details)
- 5 Dental & Skin, 0.9 miles away (NHS.uk details)
Nearest pharmacies
- Beacon Hill Pharmacy, under 0.1 miles away
- Grayshott Pharmacy, 0.8 miles away
- Wellbeing Pharmacy, 2.5 miles away
Nearest railway stations
- Haslemere Station, 2.7 miles away
- Liphook Station, 4 miles away
- Witley Station, 4.7 miles away
Around The Pines
- H: The Pines
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about The Pines
Where is The Pines located?
The Pines is a residential care home in Hindhead, Surrey, GU26 6NL. You can view its exact location and get directions from the map on this page.
What type of care does The Pines provide?
The Pines is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Pines's CQC rating?
The Pines is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 7 September 2026. You can read the full CQC report from the link on this page.
Does The Pines offer respite or short-term care?
Yes. The Pines offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Pines
Can Mum or Dad stay here if their dementia gets worse?
No. The Pines is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The Pines is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Pines offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Pines supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
The Pines has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from The Pines. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More care homes in Hindhead
- Donec Mews — CQC Good
- Beechwood — CQC Good
- Shannon Court — CQC Good
- Springkell House Care Home — CQC Good
- The Cedars — CQC Good
- The Willows — CQC Good
Browse all care homes in Hindhead.