Ulcomb House

Ulcomb House is a residential care home in Sittingbourne, Kent (ME10 1NA). It holds a CQC rating of Good.

About Ulcomb House

We at Ulcomb House are proud to offer specialist residential care in the welcoming community of Sittingbourne, Kent. Our home provides a supportive environment for adults living with learning disabilities and autism, offering both long term residential care and respite stays tailored to each person we welcome through our doors. Nestled within the ME postcode area of Sittingbourne, our home benefits from the calm familiarity of a residential Kent setting whilst remaining well connected to the wider community. The surroundings offer residents a genuine sense of place, where daily life can unfold at a comfortable pace and where families visiting from across the South East can reach us with ease. Our focus is on supporting younger adults and individuals with learning disabilities or autism to live full, meaningful lives. We understand that no two people are the same, and our approach reflects this. Support is shaped around each resident's personal preferences, routines, and aspirations, whether that means encouragement with daily living skills, companionship, help engaging with the local community, or simply the reassurance of knowing that compassionate support is always close at hand. For families considering respite care, we offer a warm and familiar place where a loved one can stay for a short period, providing peace of mind whilst regular carers take a well earned break. We are pleased to be rated Good by the Care Quality Commission across every domain assessed, including Safe, Effective, Caring, Responsive and Well led, following our most recent inspection. For families, this independent recognition is an important reassurance that the standard of care, the culture of our team, and the way our home is run all meet the expectations set by England's care regulator. It reflects our ongoing commitment to putting the people we support at the heart of everything we do. Choosing a care home is one of the most significant decisions a family can make, and we recognise the trust that comes with it. If you are exploring residential or respite care in Sittingbourne for a loved one with a learning disability or autism, we warmly invite you to get in touch with us at Ulcomb House. We would be delighted to answer your questions, listen to what matters most to your family, and help you take the next step with confidence.

Care provided at Ulcomb House

Read the full inspection report on the CQC website.

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of Ulcomb House. Report published 31 July 2019.

  • 5 July 2019
  • 5 places, 4 people were using the service at the time

Safe

Inspectors found that people were protected from abuse. Staff had regular safeguarding training and knew how to report concerns. Risks to people were assessed and reduced, there were enough staff, and medicines were stored and managed safely.

Effective

Inspectors found that people's needs were assessed and their care was delivered in line with current legislation. New staff had an induction and all staff had ongoing training. People could see a GP and were referred promptly to medical care if they became unwell.

Caring

Inspectors found that people were treated with kindness, respect and compassion. Inspectors saw staff listening to people and answering their questions. People were supported to share their views and make decisions about their care, and their privacy, dignity and independence were respected.

Responsive

Inspectors found that people received support that met their needs and helped them reach their goals. Care plans were reviewed and updated, and people were given information in a way they understood. People felt comfortable raising complaints with staff and the registered manager.

Well-led

Inspectors found that the provider and registered manager checked the service in a number of ways to keep standards up and people safe. When things went wrong, the registered manager took steps to make sure lessons were learned. The provider, registered manager and staff were working with a clear vision for the service.

What people told the inspectors

People told inspectors they were listened to by the management of the service. They said the registered manager was approachable and supportive.

My Son is well supported by the staff. A relative of a person living at the home

Since the last inspection

Rated Good in July 2019, up from Requires improvement.

Effective moved from Requires improvement to Good; Well-led moved from Requires improvement to Good; Safe is still Good; Caring is still Good; Responsive is still Good.

  • 31 July 2019: Routine inspection, rated Good. This inspection gave the current rating.
  • 28 July 2018: Routine inspection, rated Requires improvement
  • 30 March 2016: Routine inspection, rated Good
  • 20 December 2013: Routine inspection
  • 25 December 2012: Routine inspection
  • 8 November 2011: Routine inspection

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How Ulcomb House compares in Swale

Measured against the 44 care homes registered in Swale. The dark dot is this home.

Size
5 places. Smaller than 30 of the 44 homes. The local average is 23 places.
CQC rating
Good. 34 of the 44 homes (77%) are rated Good or Outstanding. Across Kent the figure is 73%.
Latest report
31 July 2019. 28 of the 44 homes have published a newer inspection report since.
Registered
November 2010. One of the longer established homes. 39 of the 44 registered more recently.
Food hygiene
5 out of 5. The top rating, shared by 31 of the 35 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Swale.

The local picture: Swale

What the numbers say about care for older people in Swale, in Kent.

What care costs in Kent, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£1,187£1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.)
Nursing care£1,378£1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.)
Residential dementia careNot published separately£1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
  • People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
  • Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
  • Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
  • Care home beds per 1,000 people aged 75+: 58. Kent average is 77.
  • Care homes, last 12 months: 0 opened, 0 closed
  • Care home beds filled across Kent: 88%. The 12 month average is 88%.
  • Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Ulcomb House

Facts from public registers, and what is close by.

Registered with CQC
30 November 2010, so 15 years.
Food hygiene rating
5 out of 5. Very good. Last inspected by the local council on 27 June 2025.
Run by
Cartref Homes UK Limited, which runs 4 adult social care services in England. All 4 that have a rating are rated Good or Outstanding.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Ulcomb House

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • Medway Maritime Hospital, Gillingham, 8.4 miles away

It is about 8.4 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • Sittingbourne Station, 0.3 miles away
  • Kemsley Station, 1.5 miles away
  • Newington Station, 2.7 miles away

Around Ulcomb House

1 mile3 milesH24 hour A&E: Medway Maritime Hospital, Gillingham, 8.4 miles awayAGP practice: London Road Medical Centre, under 0.1 miles awayGGP practice: Memorial Medical Centre, 0.6 miles awayGGP practice: The Medic Care Surgery, 0.6 miles awayGDentist: The London Road Dental Practice, under 0.1 miles awayDDentist: Chopra Dental Ltd, 0.1 miles awayDDentist: Park Road Dental Practice, 0.2 miles awayDPharmacy: Kamsons Pharmacy, 0.1 miles awayPPharmacy: Boots, 0.3 miles awayPPharmacy: Milton Regis Pharmacy, 0.6 miles awayPRailway station: Sittingbourne Station, 0.3 miles awaySRailway station: Kemsley Station, 1.5 miles awaySRailway station: Newington Station, 2.7 miles awaySA&E 8.4 mi
  • H: Ulcomb House
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Common questions about Ulcomb House

Where is Ulcomb House located?

Ulcomb House is a residential care home in Sittingbourne, Kent, ME10 1NA. You can view its exact location and get directions from the map on this page.

What type of care does Ulcomb House provide?

Ulcomb House is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Ulcomb House's CQC rating?

Ulcomb House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 July 2019. You can read the full CQC report from the link on this page.

Does Ulcomb House offer respite or short-term care?

Yes. Ulcomb House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Ulcomb House

Can Mum or Dad stay here if their dementia gets worse?

No. Ulcomb House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Ulcomb House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Ulcomb House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Ulcomb House supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Ulcomb House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Ulcomb House. Actual fees depend on the room, the level of care and how it is funded.

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