Hanningfield Retirement Home

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of Hanningfield Retirement Home Limited. Report published 12 June 2019.

• 15 May 2019
• 39 places, 37 people were using the service at the time

Safe

Inspectors found that people were protected from abuse. Staff had regular safeguarding training and knew how to spot signs of abuse and report concerns. Risks to people and the environment were assessed and kept as low as possible, and medicines were stored and managed safely.

Effective

Inspectors found that people's needs were assessed and their care was delivered in line with current legislation. Staff knew about the Mental Capacity Act and how to seek consent. People had access to GPs and were referred promptly to medical care if they became unwell.

Caring

Inspectors found that people were treated with kindness, respect and compassion. Staff listened to people and took an interest in what they said. People's privacy, dignity and independence were respected and promoted.

Responsive

Inspectors found that people were involved in planning their care, and care plans were reviewed and updated. People received information in a way they understood. At the last inspection CQC asked the provider to improve this area to at least Good, and inspectors found the actions had been completed and improvements made.

Well-led

Inspectors found that the provider had completed the actions in their plan and had made improvements since the last inspection. The provider and registered manager monitored the service in various ways, and lessons were learned when things went wrong. People said the registered manager was approachable and supportive.

What people told the inspectors

People told inspectors they felt safe with staff. They said they were listened to by the management of the service and felt comfortable raising complaints.

If I have a problem, I will speak to the staff or the manager. They are always helpful. A person living at the home

Since the last inspection

Rated Good in June 2019, up from Requires improvement.

Responsive moved from Requires improvement to Good; Well-led moved from Requires improvement to Good; Safe is still Good; Effective is still Good; Caring is still Good.

• 12 June 2019: Routine inspection, rated Good. This inspection gave the current rating.
• 15 May 2018: Routine inspection, rated Requires improvement
• 27 November 2015: Routine inspection, rated Good
• 18 September 2014: Routine inspection
• 5 October 2013: Inspection in response to concerns
• 24 July 2013: Inspection looking at part of the service

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How Hanningfield Retirement Home Limited compares in Swale

Measured against the 25 care homes for older people registered in Swale. The dark dot is this home.

Size

44 places. Larger than 12 of the 25 homes. The local average is 36 places.

CQC rating

Good. 18 of the 25 homes (72%) are rated Good or Outstanding. Across Kent the figure is 68%.

Latest report

12 June 2019. 19 of the 25 homes have published a newer inspection report since.

Registered

December 2010. One of the longer established homes. 21 of the 25 registered more recently.

Food hygiene

3 out of 5. The same rating as 1 of the 22 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Swale.

The local picture: Swale

What the numbers say about care for older people in Swale, in Kent.

What care costs in Kent, per week

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

• People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
• People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
• Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
• Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
• Care home beds per 1,000 people aged 75+: 58. Kent average is 77.
• Care homes, last 12 months: 0 opened, 0 closed
• Care home beds filled across Kent: 88%. The 12 month average is 88%.
• Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Hanningfield Retirement Home Limited

Facts from public registers, and what is close by.

Registered with CQC

9 December 2010, so 15 years.

Food hygiene rating

3 out of 5. Generally satisfactory. Last inspected by the local council on 15 October 2025.

Run by

Hanningfield Retirement Homes Limited, which runs this service only.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Hanningfield Retirement Home Limited

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

• Medway Maritime Hospital, Gillingham, 8 miles away

It is about 8 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

• London Road Medical Centre, 0.4 miles away
• The Meads Medical Practice, 0.5 miles away
• Memorial Medical Centre, 1 mile away

Nearest dentists

• Chopra Dental Ltd, 0.3 miles away (NHS.uk details)
• The London Road Dental Practice, 0.4 miles away (NHS.uk details)
• Park Road Dental Practice, 0.6 miles away (NHS.uk details)

Nearest pharmacies

• Kamsons Pharmacy, 0.3 miles away
• Kamsons Pharmacy, 0.5 miles away
• Boots, 0.7 miles away

Nearest railway stations

• Sittingbourne Station, 0.7 miles away
• Kemsley Station, 1.5 miles away
• Newington Station, 2.3 miles away

Around Hanningfield Retirement Home Limited

• H: Hanningfield Retirement Home Limited
• A: 24 hour A&E
• G: GP practice
• D: Dentist
• P: Pharmacy
• S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.