Shaftesbury Wall Street

Logo of Shaftesbury Wall Street, a care home in Hereford, Herefordshire, County of, offering learning disability and autism support, physical disability support and younger adults care.

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About Us

Shaftesbury Wall Street is a residential care home in Hereford supporting adults with a learning disability or autism and adults with physical disabilities. This is a home rather than a placement, and we want everyone living here to feel that it belongs to them.

Support is planned individually. It can include help with personal care, medication, cooking, laundry, managing money and getting to appointments, and it also covers the parts of life that are too easily treated as optional: friendships, going out, keeping up an interest, having something worthwhile in the week. We communicate in whatever way suits each person, and we help people move about safely without taking over from them. We give people the time to do things their own way rather than stepping in for the sake of speed, and where somebody wants greater independence we plan support that withdraws as their confidence grows.

Most of the people we support are younger adults, and we take care not to assume that shared circumstances mean shared wishes. Respite stays are available too, giving family carers a real break and letting somebody try the house first.

Our most recent overall rating from the Care Quality Commission is good. Please come and visit, meet the people who live here and see how the household works.

Common questions about Shaftesbury Wall Street

Where is Shaftesbury Wall Street located?

Shaftesbury Wall Street is a residential care home in Hereford, Herefordshire, County of, HR4 9HP. You can view its exact location and get directions from the map on this page.

What type of care does Shaftesbury Wall Street provide?

Shaftesbury Wall Street is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Shaftesbury Wall Street's CQC rating?

Shaftesbury Wall Street is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 December 2023. You can read the full CQC report from the link on this page.

Does Shaftesbury Wall Street offer respite or short-term care?

Yes. Shaftesbury Wall Street offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Shaftesbury Wall Street

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Shaftesbury Wall Street

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Shaftesbury Wall Street is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Shaftesbury Wall Street is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Shaftesbury Wall Street offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Shaftesbury Wall Street supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 22 December 2023
  • Report published: 22 December 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Shaftesbury Wall Street has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Shaftesbury Wall Street. Actual fees depend on the room, the level of care and how it is funded.

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