Eastbank

Is this your care home?

Claim this profile to update details, add photos, and respond to enquiries.

Claim This Profile

About Us

Eastbank is a residential care home in Hereford. We support older people and younger adults, including people living with dementia, adults with learning disabilities, autistic adults and people with physical disabilities. Respite stays are available.

Supporting people with such different needs under one roof only works if nobody is treated as a category. We take each person as they come, learn how they want their day to go and build support around that. Some residents want a lot of company and occupation. Others want quiet and predictability. There is room here for both.

The building is arranged so that people with reduced mobility can get about safely and independently, and our staff are trained in moving and handling and in supporting people who communicate differently. Where somebody uses signing, pictures or objects we learn their way rather than expecting them to learn ours.

For autistic residents we keep routines stable and flag change well in advance. For people living with dementia we keep the day predictable and calm and work out what reassures that particular person, since it is rarely the same twice.

We involve families and advocates as much as each person wants, hold regular residents meetings and act on what is raised. If something is not working we would far rather be told early.

Our most recent overall rating from the Care Quality Commission is good. Please come and look round and talk to the people who live here.

Common questions about Eastbank

Where is Eastbank located?

Eastbank is a residential care home in Hereford, Herefordshire, County of, HR1 2SY. You can view its exact location and get directions from the map on this page.

What type of care does Eastbank provide?

Eastbank is registered to provide residential personal care, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Eastbank's CQC rating?

Eastbank is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 30 May 2019. You can read the full CQC report from the link on this page.

Does Eastbank provide dementia care?

Yes. Eastbank supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Eastbank offer respite or short-term care?

Yes. Eastbank offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Eastbank

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Eastbank

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Eastbank is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Eastbank is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Eastbank offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Eastbank supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

Want a home that already answers yes to what matters? Search nearby with filters.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 30 May 2019
  • Report published: 30 May 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Eastbank has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Eastbank. Actual fees depend on the room, the level of care and how it is funded.

Is this your care home?

Claim this profile to unlock full details, add photos, respond to enquiries, and more.

Claim This Profile

More care homes in Hereford

Other care homes nearby, highest CQC-rated first.

Browse more care homes

All care homes in Hereford All care homes in Herefordshire, County of