Greystone House Residential Care Home

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About Us

We are a residential care home in Carlisle supporting adults who need somewhere settled to live, including people living with mental health conditions.

What we try to offer is stability. Familiar staff, a predictable shape to the week, meals at reliable times and a house where somebody can be left in peace when peace is what they need. People living here have their own rooms and their own belongings and a genuine say in how the place runs. For adults who have spent time in settings where very little was within their control, that counts for more than any facility we could list.

Support is arranged around the individual. For some people it centres on staying well: managing medication, keeping appointments, noticing early when things are becoming difficult and having staff nearby who know the person well enough to see it coming. For others it is about doing more, whether that means work, study, volunteering, managing money with a hand from us, or getting out regularly and keeping up with family and friends. We keep our team as settled as we can, because trust takes a long time to build and is easily undone.

Respite stays are available as well as longer places.

Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for a place, please come and visit and ask us whatever you need to.

Common questions about Greystone House Residential Care Home

Where is Greystone House Residential Care Home located?

Greystone House Residential Care Home is a residential care home in Carlisle, Cumberland, CA2 4RS. You can view its exact location and get directions from the map on this page.

What type of care does Greystone House Residential Care Home provide?

Greystone House Residential Care Home is registered to provide residential personal care, with support that includes Mental health care, Respite care. The full list of services is shown on this page.

What is Greystone House Residential Care Home's CQC rating?

Greystone House Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 November 2023. You can read the full CQC report from the link on this page.

Does Greystone House Residential Care Home offer respite or short-term care?

Yes. Greystone House Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Greystone House Residential Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Greystone House Residential Care Home

Answered from the CQC register where we can. 6 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

No. Greystone House Residential Care Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later. Source: CQC register

Is there a nurse on site if health needs change?

No. Greystone House Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Greystone House Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 8 November 2023
  • Report published: 8 November 2023

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Greystone House Residential Care Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Greystone House Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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