Croftfield Residential Care Home

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About Us

Here at Croftfield Residential Care Home, we are proud to provide a warm and supportive home for older adults in the heart of Carlisle, Cumberland. Our focus is on making sure that every person who comes through our doors feels genuinely valued, comfortable and well looked after, whether they are joining us for a longer term stay or for a period of respite care.

We support people with a range of needs, including residential care, dementia care and physical disability. We take the time to get to know each resident as an individual, understanding their preferences, routines and life history, so that the care we offer truly reflects who they are rather than simply addressing a list of needs. For those living with dementia, we work hard to create a calm and familiar environment that helps to reduce anxiety and promote a sense of security and belonging.

Respite care is something we take just as seriously as long term support. We understand that coming to an unfamiliar place, even briefly, can feel daunting, so we put real effort into ensuring that short stay residents feel just as welcome and settled as those who live with us permanently.

Our team works closely together and genuinely cares about the people they support. There is a real sense of community here, not just among residents but between residents, their families and our staff. We welcome families to be involved and keep communication open, because we know how important it is for loved ones to feel reassured and included.

We are pleased to hold a Good rating from the Care Quality Commission, which reflects the commitment of our whole team to maintaining high standards of care every day.

If you would like to find out more or come and visit us, we would love to hear from you.

Common questions about Croftfield Residential Care Home

Where is Croftfield Residential Care Home located?

Croftfield Residential Care Home is a residential care home in Carlisle, Cumberland, CA4 9TB. You can view its exact location and get directions from the map on this page.

What type of care does Croftfield Residential Care Home provide?

Croftfield Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.

What is Croftfield Residential Care Home's CQC rating?

Croftfield Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 January 2020. You can read the full CQC report from the link on this page.

Does Croftfield Residential Care Home provide dementia care?

Yes. Croftfield Residential Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Croftfield Residential Care Home offer respite or short-term care?

Yes. Croftfield Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Croftfield Residential Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Croftfield Residential Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Croftfield Residential Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Croftfield Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Croftfield Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Croftfield Residential Care Home is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 22 January 2020
  • Report published: 22 January 2020

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Croftfield Residential Care Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Croftfield Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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