Creative Support - The Laurels (Cumbria)

Logo of Creative Support - The Laurels (Cumbria), a care home in Carlisle, Cumberland, offering older person care.

Creative Support - The Laurels (Cumbria) is a residential care home in Carlisle, Cumberland (CA2 5PQ). It holds a CQC rating of Good.

About Creative Support - The Laurels (Cumbria)

The Laurels, part of Creative Support, is a residential care home in Carlisle. We provide a home for older people and we also offer respite stays, whether that is to give a family carer a break or to support somebody through a period of recovery. We would rather be judged on ordinary things than on anything grand. Knowing how everybody likes their tea. Remembering which chair belongs to whom. Understanding who wants company from breakfast onwards and who would much rather be left with a newspaper. Helping somebody up when they wake rather than when it suits a rota. We ask about these preferences, write them down and expect them to be followed, because that is most of what makes a place feel like home instead of an institution. Residents keep their own furniture and photographs and decide how their days run. Some want conversation and activity from early on. Others want privacy and a quiet afternoon, and neither needs justifying to us. Families are welcome whenever it suits them, and we keep in touch openly rather than only ringing when there is a difficulty. Our most recent overall rating from the Care Quality Commission is good. It reflects reliable everyday practice, which is what most families are actually looking for, and we keep checking the detail rather than assuming it will hold on its own. If you are considering a care home in Carlisle for someone close to you, please come and look round and ask us anything.

Care provided at Creative Support - The Laurels (Cumbria)

Read the full inspection report on the CQC website.

Common questions about Creative Support - The Laurels (Cumbria)

Where is Creative Support - The Laurels (Cumbria) located?

Creative Support - The Laurels (Cumbria) is a residential care home in Carlisle, Cumberland, CA2 5PQ. You can view its exact location and get directions from the map on this page.

What type of care does Creative Support - The Laurels (Cumbria) provide?

Creative Support - The Laurels (Cumbria) is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is Creative Support - The Laurels (Cumbria)'s CQC rating?

Creative Support - The Laurels (Cumbria) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 April 2020. You can read the full CQC report from the link on this page.

Does Creative Support - The Laurels (Cumbria) offer respite or short-term care?

Yes. Creative Support - The Laurels (Cumbria) offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Creative Support - The Laurels (Cumbria)

Can Mum or Dad stay here if their dementia gets worse?

No. Creative Support - The Laurels (Cumbria) is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Creative Support - The Laurels (Cumbria) is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Creative Support - The Laurels (Cumbria) offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Creative Support - The Laurels (Cumbria) is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the North West

Creative Support - The Laurels (Cumbria) has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Creative Support - The Laurels (Cumbria). Actual fees depend on the room, the level of care and how it is funded.

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