Russettings Care Home

Russettings Care Home is a nursing home in Haywards Heath, West Sussex (RH17 6NP). It holds a CQC rating of Good.

About Russettings Care Home

We at Russettings Care Home are proud to offer compassionate nursing care in the welcoming town of Haywards Heath, West Sussex. Our home provides a nurturing environment for older people, younger adults, and those living with dementia, combining professional clinical support with the warmth and comfort of a place residents can truly call home. Nestled within the RH postcode area of Haywards Heath, Russettings enjoys the peaceful charm of the South East whilst remaining easily accessible for visiting family and friends. Our setting offers a calm and homely atmosphere, where residents can enjoy familiar comforts, quiet corners for reflection, and shared spaces designed to encourage companionship and connection. The surrounding community adds to the sense of belonging that we work hard to foster every day. As a dedicated nursing home, we understand that choosing the right care is one of the most important decisions a family can make. Our team supports residents with a broad range of needs, including specialist nursing care, dementia care, and tailored support for younger adults who require ongoing clinical attention. We also offer respite care, providing short term stays for those recovering from illness, hospital discharge, or simply giving regular carers a well earned break. Whatever the reason for coming to us, each resident receives a personalised plan of care that reflects their history, preferences, and aspirations. For families of loved ones living with dementia, we know how much reassurance matters. Our approach focuses on dignity, patience, and understanding, helping residents feel safe and valued through familiar routines, gentle encouragement, and meaningful daily activities. For younger adults with complex needs, we work closely with families to ensure care feels appropriate, respectful, and empowering, supporting independence wherever possible. Russettings Care Home has been rated Good by the Care Quality Commission across every domain assessed, including Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects our ongoing commitment to high standards of care, strong leadership, and a genuinely compassionate culture. For families, a Good rating offers meaningful reassurance that the home meets the essential expectations of quality, safety, and person centred support. If you are exploring nursing care options in Haywards Heath for a parent, partner, or loved one, we warmly invite you to learn more about life at Russettings. Choosing a care home is a deeply personal journey, and our team is here to listen, answer your questions, and help you feel confident in the path ahead. We look forward to welcoming you and showing you the care, kindness, and community that make Russettings such a special place to call home.

Care provided at Russettings Care Home

Read the full inspection report on the CQC website.

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of Russettings Care Home. Report published 17 September 2019.

  • 2 September 2019
  • 45 places, 39 people were using the service at the time

Safe

Inspectors found that risks to people were managed to reduce harm. Staff had plans to guide them, and they had safeguarding training. Medicines were given and managed safely, there were enough staff, and staff followed infection control procedures.

Effective

Inspectors found that people's needs were assessed in line with best practice guidance. People's nutritional needs were met, and they had access to the healthcare services they needed. Staff had induction, training and supervision. The service followed the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards, and people's consent was sought.

Caring

Inspectors found that staff were kind and compassionate to people. People were involved in planning their care. They were treated with respect and dignity, and their independence was promoted.

Responsive

Inspectors found that people received care and support tailored to their needs and preferences. Their end-of-life wishes were written in their care plans. People were supported to take part in activities they enjoyed. People and their relatives knew how to raise complaints, and the registered manager dealt with complaints appropriately.

Well-led

Inspectors found that the service had effective systems to monitor quality and safety. The provider worked with other organisations and services to develop and improve the service.

What people told the inspectors

People and their relatives told inspectors that the service was well run.

Since the last inspection

Rated Good in September 2019, the same overall rating as before (Good).

Responsive moved from Requires improvement to Good; Safe is still Good; Effective is still Good; Caring is still Good; Well-led is still Good.

  • 7 April 2021: Inspection looking at part of the service
  • 17 September 2019: Routine inspection, rated Good. This inspection gave the current rating.
  • 1 February 2017: Routine inspection, rated Good
  • 13 October 2015: Routine inspection, rated Requires improvement
  • 20 April 2015: Routine inspection, rated Requires improvement

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How Russettings Care Home compares in Mid Sussex

Measured against the 42 care homes for older people registered in Mid Sussex. The dark dot is this home.

Size
45 places. Larger than 26 of the 42 homes. The local average is 42 places.
CQC rating
Good. 34 of the 42 homes (81%) are rated Good or Outstanding. Across West Sussex the figure is 78%.
Latest report
17 September 2019. 25 of the 42 homes have published a newer inspection report since.
Registered
March 2014. 20 of the 42 homes registered more recently.
Care offered
Nursing and dementia care. Of the 42 homes, 21 offer nursing care and 28 offer dementia care.
Food hygiene
3 out of 5. The same rating as 1 of the 39 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Mid Sussex.

The local picture: Mid Sussex

What the numbers say about care for older people in Mid Sussex, in West Sussex.

What care costs in West Sussex, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£1,033£1,343 to £1,804 (Middle half of prices from 14 West Sussex homes. Median £1,579.)
Nursing care£1,125£1,617 to £2,080 (South East figure, because too few West Sussex homes publish this price. 63 homes. Median £1,933.)
Residential dementia careNot published separately£1,571 to £1,942 (South East figure, because too few West Sussex homes publish this price. 82 homes. Median £1,709.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few West Sussex homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 18,500. Rising to 21,800 by 2035, up 17%
  • People aged 85 and over: 5,100. Rising to 8,000 by 2035, up 55%
  • Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 27%
  • Dementia diagnosis rate: 65%. The NHS ambition is 67%. West Sussex as a whole is 64%.
  • Care home beds per 1,000 people aged 75+: 85. West Sussex average is 83.
  • Care homes, last 12 months: 1 opened, 0 closed. 3 changed owner, covering 125 beds.
  • Care home beds filled across West Sussex: 85%. The 12 month average is 84%.
  • Who pays, across West Sussex (estimate): 34% council, 51% self. The rest is NHS funded or other.

Planned and recent building work within 5 miles

  • 4.8 miles: Land West Of Turners Hill Road And North Of Huntsland Including Hurst Farm Turners Hill Road Crawley Down West Sussex. Application for a 70 bed care home. Submitted 5 March 2026. Approved 15 September 2026.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Russettings Care Home

Facts from public registers, and what is close by.

Registered with CQC
5 March 2014, so 12 years.
Food hygiene rating
3 out of 5. Generally satisfactory. Last inspected by the local council on 28 October 2025.
Run by
Russettings Care Limited, which runs this service only.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Russettings Care Home

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • Princess Royal Hospital, Haywards Heath, 4.9 miles away

It is about 4.9 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • Balcombe Station, 0.5 miles away
  • Haywards Heath Station, 3.8 miles away
  • Three Bridges Station, 4.3 miles away

Around Russettings Care Home

1 mile3 miles5 milesH24 hour A&E: Princess Royal Hospital, Haywards Heath, 4.9 miles awayAGP practice: Ouse Valley Practice, 3.2 miles awayGGP practice: Cuckfield Medical Centre, 3.4 miles awayGGP practice: Saxonbrook Medical Centre, 3.6 miles awayGDentist: Dumbledore Primary Care Centre, 3.2 miles awayDDentist: Cuckfield Dental Practice, 3.6 miles awayDDentist: Gallery Dental Practice, 3.6 miles awayDPharmacy: Boots, 3.6 miles awayPPharmacy: Cuckfield Chemist, 3.7 miles awayPPharmacy: Abbotts Pharmacy, 3.7 miles awayPRailway station: Balcombe Station, 0.5 miles awaySRailway station: Haywards Heath Station, 3.8 miles awaySRailway station: Three Bridges Station, 4.3 miles awayS
  • H: Russettings Care Home
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Common questions about Russettings Care Home

Where is Russettings Care Home located?

Russettings Care Home is a nursing home in Haywards Heath, West Sussex, RH17 6NP. You can view its exact location and get directions from the map on this page.

What type of care does Russettings Care Home provide?

Russettings Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.

What is Russettings Care Home's CQC rating?

Russettings Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 September 2019. You can read the full CQC report from the link on this page.

Does Russettings Care Home provide dementia care?

Yes. Russettings Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Russettings Care Home offer respite or short-term care?

Yes. Russettings Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Russettings Care Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Russettings Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

Yes. Yes. Russettings Care Home is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Yes. Yes. Russettings Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Russettings Care Home supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Russettings Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Russettings Care Home. Actual fees depend on the room, the level of care and how it is funded.

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