Whitegates Care Centre
Whitegates Care Centre is a nursing home in Staines-upon-thames, Surrey (TW18 1UG). It holds a CQC rating of Requires Improvement.
About Whitegates Care Centre
Whitegates Care Centre is a nursing home in Staines upon Thames, Surrey. We care for adults who need registered nursing alongside help with daily living, including older people, people living with dementia, people with physical disabilities, people with a visual or hearing impairment and younger adults. Nursing cover around the clock is what allows us to support people whose needs are genuinely complex. It means medication, skin and pressure care, continence and nutrition are managed properly, and that health is watched closely enough for changes to be picked up early. Where somebody is approaching the end of their life, it means they can stay somewhere familiar with people who know them. Clinical care is only part of what a good home does. It is easy for a nursing home to become a place where everything happens to people and nothing is chosen by them, and we work against that. Residents decide when they get up, what they eat, whether they join in and who visits. For people living with dementia we keep the day in a familiar order and the staff group as steady as we can, and we take time to learn about a person's earlier life. Respite and short stays are available. Please ring us if you would like to look round Whitegates.
Care provided at Whitegates Care Centre
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 29 July 2024
Read the full inspection report on the CQC website.
How Whitegates Care Centre Limited compares in Spelthorne
Measured against the 13 care homes for older people registered in Spelthorne. The dark dot is this home.
- Size
- 51 places. Larger than 6 of the 13 homes. The local average is 50 places.
- CQC rating
- Requires improvement. 11 of the 13 homes (85%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 29 July 2024. 5 of the 13 homes have published a newer inspection report since.
- Registered
- February 2019. 5 of the 13 homes registered more recently.
- Care offered
- Nursing and dementia care. Of the 13 homes, 8 offer nursing care and 12 offer dementia care.
- Food hygiene
- 4 out of 5. The same rating as 1 of the 12 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Spelthorne.
The local picture: Spelthorne
What the numbers say about care for older people in Spelthorne, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 10,100. Rising to 11,000 by 2035, up 8%
- People aged 85 and over: 3,100. Rising to 3,900 by 2035, up 28%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,600 by 2035, up 16%
- Dementia diagnosis rate: 67%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 59. Surrey average is 90.
- Care homes, last 12 months: 0 opened, 0 closed
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Whitegates Care Centre Limited
Facts from public registers, and what is close by.
- Registered with CQC
- 7 February 2019, so 7 years.
- Food hygiene rating
- 4 out of 5. Good. Last inspected by the local council on 29 April 2026.
- Run by
- Whitegates Care Centre Limited, which runs this service only.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Whitegates Care Centre Limited
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- St Peter's Hospital, Chertsey, 2.6 miles away
It is about 2.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Chertsey Health Centre, 1.4 miles away
- Knowle Green Medical, 1.6 miles away
- Staines Health Group, 1.6 miles away
Nearest dentists
- The Courtyard Clinic, 1.2 miles away (NHS.uk details)
- Abbeymead Dental Centre, 1.3 miles away (NHS.uk details)
- The Chertsey Dental Practice, 1.4 miles away (NHS.uk details)
Nearest pharmacies
- Westlake Pharmacy, 1.1 miles away
- Hive Pharmacy, 1.2 miles away
- Honeycomb Chemist, 1.3 miles away
Nearest railway stations
- Chertsey Station, 1.6 miles away
- Staines Station, 1.8 miles away
- Shepperton Station, 2.1 miles away
Around Whitegates Care Centre Limited
- H: Whitegates Care Centre Limited
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Whitegates Care Centre
Where is Whitegates Care Centre located?
Whitegates Care Centre is a nursing home in Staines-upon-thames, Surrey, TW18 1UG. You can view its exact location and get directions from the map on this page.
What type of care does Whitegates Care Centre provide?
Whitegates Care Centre is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Whitegates Care Centre's CQC rating?
Whitegates Care Centre is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 29 July 2024. You can read the full CQC report from the link on this page.
Does Whitegates Care Centre provide dementia care?
Yes. Whitegates Care Centre supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Whitegates Care Centre offer respite or short-term care?
Yes. Whitegates Care Centre offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Whitegates Care Centre
Can Mum or Dad stay here if their dementia gets worse?
Yes. Whitegates Care Centre Limited is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Whitegates Care Centre Limited is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Whitegates Care Centre Limited offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Whitegates Care Centre Limited supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Whitegates Care Centre Limited has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Whitegates Care Centre Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
- Nursing homes in Surrey
- All nursing homes
- Care funding calculator
- NHS CHC eligibility checker
- Dementia signs checklist
- Care advice guides
More nursing homes in Staines-upon-thames
- Hithermoor House — CQC Outstanding
- Church View — CQC Good
- Glebe House Care Home — CQC Good