Tupwood Gate

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of Tupwood Gate. Report published 2 June 2018.

• 12 April 2018. The visit was unannounced.
• 35 places, 27 people were using the service at the time

Safe

Inspectors found care was delivered safely, and personal risks were assessed and managed. Staff knew about safeguarding and responded appropriately to incidents or concerns. Medicines were managed safely, the home was clean and safe, there were enough staff, and checks had been done on all staff.

Effective

Inspectors found staff had the training they needed and supported people's healthcare needs. People liked the food, but information on choices was not always clear to them, so inspectors made a recommendation about information on meal options. People were supported to have choice and control of their lives, and the building was adapted to make the home accessible.

Caring

Inspectors found people's feedback about staff was positive. Care was dignified and staff respected people's privacy. Staff found ways to encourage independence and to involve people in their care.

Responsive

Inspectors found care was delivered in a person centred way, and care plans reflected what was important to people and were regularly reviewed. People had access to a range of activities, and further improvements were underway. End of life care was provided sensitively, and complaints were documented and responded to appropriately.

Well-led

Inspectors found people knew the registered manager and had regular meetings to involve them in running the home. Regular checks on care were carried out, and the provider took action where improvements were identified. Staff felt supported by management, and the home had strong links with the local community.

What people told the inspectors

Inspectors reported that people's feedback about staff was positive. People liked the food they were served.

Since the last inspection

Rated Good in June 2018, the same overall rating as before (Good).

Caring moved from Requires improvement to Good; Safe is still Good; Effective is still Good; Responsive is still Good; Well-led is still Good.

• 2 June 2018: Routine inspection, rated Good. This inspection gave the current rating.
• 16 October 2015: Routine inspection, rated Good
• 23 October 2013: Routine inspection
• 24 April 2013: Routine inspection
• 13 April 2012: Routine inspection

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How Tupwood Gate compares in Tandridge

Measured against the 30 care homes for older people registered in Tandridge. The dark dot is this home.

Size

35 places. Smaller than 15 of the 30 homes. The local average is 36 places.

CQC rating

Good. 19 of the 30 homes (63%) are rated Good or Outstanding. Across Surrey the figure is 70%.

Latest report

2 June 2018. 26 of the 30 homes have published a newer inspection report since.

Registered

November 2010. One of the longer established homes. 29 of the 30 registered more recently.

Care offered

Nursing and dementia care. Of the 30 homes, 15 offer nursing care and 18 offer dementia care.

Food hygiene

5 out of 5. The top rating, shared by 17 of the 21 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Tandridge.

The local picture: Tandridge

What the numbers say about care for older people in Tandridge, in Surrey.

What care costs in Surrey, per week

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

• People aged 75 and over: 10,600. Rising to 12,100 by 2035, up 15%
• People aged 85 and over: 3,100. Rising to 4,600 by 2035, up 49%
• Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,700 by 2035, up 24%
• Dementia diagnosis rate: 70%. The NHS ambition is 67%. Surrey as a whole is 68%.
• Care home beds per 1,000 people aged 75+: 91. Surrey average is 90.
• Care homes, last 12 months: 0 opened, 1 closed. 2 changed owner, covering 122 beds.
• Care home beds filled across Surrey: 88%. The 12 month average is 87%.
• Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Tupwood Gate

Facts from public registers, and what is close by.

Registered with CQC

15 November 2010, so 15 years.

Food hygiene rating

5 out of 5. Very good. Last inspected by the local council on 30 April 2026.

Run by

Cygnet Health Care Limited, which runs 2 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Tupwood Gate

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

• East Surrey Hospital, Redhill, 5.2 miles away

It is about 5.2 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

• Caterham Valley Medical Practice, 0.5 miles away
• Pond Tail Surgery, 1.9 miles away
• Elizabeth House Medical Practice, 2.7 miles away

Nearest dentists

• Caterham Dental Centre, 0.5 miles away (NHS.uk details)
• Idh Caterham, 0.7 miles away (NHS.uk details)
• Firs Dental Surgery, 0.9 miles away (NHS.uk details)

Nearest pharmacies

• Boots, 0.6 miles away
• Vitaltone Pharmacy, 0.7 miles away
• Chemitex Ltd, 1.1 miles away

Nearest railway stations

• Caterham Station, 0.7 miles away
• Woldingham Station, 1.7 miles away
• Whyteleafe South Station, 2.1 miles away

Around Tupwood Gate

• H: Tupwood Gate
• A: 24 hour A&E
• G: GP practice
• D: Dentist
• P: Pharmacy
• S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.