Ash Hall Nursing Home
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Respite Care
- CQC: Inadequate
- Nursing Home
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About Us
We at Ash Hall Nursing Home are proud to offer dedicated nursing care in the heart of Stoke on Trent, Staffordshire, where comfort, dignity and compassion guide everything we do. Our home provides a welcoming setting for older adults who require professional nursing support alongside warm, person centred attention.
Nestled within the ST postcode area of Stoke on Trent, our home enjoys a setting that combines the familiarity of the local community with a calm, homely atmosphere. Families visiting from across Staffordshire and the wider West Midlands region will find us accessible whilst residents enjoy surroundings designed to feel restful and reassuring.
Our specialisms reflect the breadth of expertise our team brings to daily life at Ash Hall. We provide nursing care for those with complex clinical needs, alongside specialised dementia care delivered with patience and understanding. We also support adults living with mental health conditions, physical disabilities, and visual or hearing impairments. In practice, this means tailoring each resident's care plan to their individual circumstances, whether that involves clinical oversight from qualified nursing staff, sensitive companionship for someone navigating memory loss, or thoughtful adaptations that help residents with sensory impairments feel confident and independent within our home. For families, it offers the reassurance that a loved one's changing needs can be met under one roof, by a team who genuinely understand the importance of continuity.
Our most recent CQC inspection, carried out in March 2025, awarded us an overall rating of Requires Improvement across all five domains: Safe, Effective, Caring, Responsive and Well led. We acknowledge this rating openly and view it as a clear focus for the work ahead. Improvement is an ongoing commitment for us, and we are dedicated to listening to feedback from residents, families and inspectors so that every aspect of life at Ash Hall continues to develop. Transparency matters to us, and we believe families deserve a full and honest picture when choosing a home for someone they love.
If you are exploring nursing care options in Stoke on Trent for a family member, we warmly invite you to get in touch, arrange a visit, and see for yourself the care and community we offer. Our door is always open, and we would be honoured to talk with you about how we can support your family through this important decision.
Common questions about Ash Hall Nursing Home
Where is Ash Hall Nursing Home located?
Ash Hall Nursing Home is a nursing home in Stoke On Trent, Staffordshire, ST2 9DX. You can view its exact location and get directions from the map on this page.
What type of care does Ash Hall Nursing Home provide?
Ash Hall Nursing Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Respite care. The full list of services is shown on this page.
What is Ash Hall Nursing Home's CQC rating?
Ash Hall Nursing Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Inadequate following its last inspection on 3 September 2026. You can read the full CQC report from the link on this page.
Does Ash Hall Nursing Home provide dementia care?
Yes. Ash Hall Nursing Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Ash Hall Nursing Home offer respite or short-term care?
Yes. Ash Hall Nursing Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Ash Hall Nursing Home
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.
Questions families ask about Ash Hall Nursing Home
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. Ash Hall Nursing Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
Yes. Ash Hall Nursing Home is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register
Can they try a short stay before deciding?
Yes. Ash Hall Nursing Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. Ash Hall Nursing Home is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 3 September 2026
- Report published: 3 September 2026
Overall: Inadequate
- Safe: Inadequate
- Effective: Requires Improvement
- Caring: Requires Improvement
- Responsive: Requires Improvement
- Well-led: Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
Typical weekly fees in the West Midlands
Ash Hall Nursing Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
- Nursing care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Ash Hall Nursing Home. Actual fees depend on the room, the level of care and how it is funded.
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