Emerald House
Emerald House is a nursing home in Grimsby, North East Lincolnshire (DN37 0AR). It holds a CQC rating of Requires Improvement.
About Emerald House
We at Emerald House are proud to offer dedicated nursing care in the heart of Grimsby, providing a warm and welcoming home for older people, younger adults, and those living with a range of complex needs across North East Lincolnshire. Set within the DN postcode area of Grimsby, our home offers a calm and comfortable setting where residents can feel truly at ease. Our location within this well connected part of Yorkshire and Humberside means loved ones can visit with convenience, whilst residents enjoy the reassuring rhythm of a familiar community around them. At the heart of what we do is skilled, round the clock nursing care delivered with compassion and dignity. We support older people who need clinical oversight alongside everyday encouragement, and we also welcome younger adults whose care needs benefit from a professional nursing environment. Our team is experienced in supporting individuals living with mental health conditions, offering patient, understanding care that recognises each person as an individual first. For families needing a short term solution, whether following a hospital stay, during recovery, or to provide a break for a family carer, our respite care offers peace of mind knowing your loved one is in capable and caring hands. What this means in practice is a home where clinical expertise sits comfortably alongside genuine warmth. Families can expect open conversations about care planning, thoughtful attention to emotional wellbeing, and a team committed to helping every resident live as fully and comfortably as possible. Following our most recent CQC inspection in July 2022, Emerald House received an overall rating of Requires Improvement. We were pleased to be rated Good for being Effective, Caring, and Responsive, a reflection of the meaningful relationships our team builds with residents and the quality of everyday care they provide. We recognise the areas identified for improvement in Safe and Well led, and we take these findings seriously as part of our ongoing commitment to raising standards and being fully transparent with the families who trust us. Choosing a nursing home is one of the most important decisions a family can make, and we understand the weight of that choice. We warmly invite you to get in touch, ask questions, and arrange a visit so you can see for yourself the care and community we offer at Emerald House. Whatever your situation, we are here to listen and to help you find the right way forward.
Care provided at Emerald House
- Older person care
- Mental health care
- Younger adults care
- Respite care
- Last CQC inspection: 30 July 2022
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Emerald House. Report published 30 July 2022.
- Visited 8 June 2022, a planned comprehensive inspection.
- 3 places, 3 people were using the service at the time
Safe
Inspectors found problems with medicines. Some staff gave medicines without up to date competency checks, and controlled drugs were not covered. There was no secure storage or recording for controlled drugs, and the manager ordered it on the day of the inspection. Staff were recruited safely and there were enough staff.
Caring
Inspectors found that people received kind and compassionate care. Staff protected and respected people's privacy and dignity.
Responsive
Inspectors found that staff understood and responded to each person's individual needs.
Well-led
Inspectors found the quality checks were not strong enough to spot the risks found during the inspection. CQC found a breach of the rules on medicine management and oversight. It asked the provider for an action plan and said it would keep monitoring the service.
Since the last inspection
This is the earliest inspection report we hold for this service, so there is no earlier rating to compare with.
- 30 July 2022: Routine inspection. This inspection gave the current rating.
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Emerald House compares in North East Lincolnshire
Measured against the 46 care homes for older people registered in North East Lincolnshire. The dark dot is this home.
- Size
- 5 places. Smaller than 41 of the 46 homes. The local average is 38 places.
- CQC rating
- Requires improvement. 35 of the 46 homes (76%) are rated Good or Outstanding. Across North East Lincolnshire the figure is 76%.
- Latest report
- 30 July 2022. 17 of the 46 homes have published a newer inspection report since.
- Registered
- March 2021. 17 of the 46 homes registered more recently.
- Care offered
- Nursing care. Of the 46 homes, 12 offer nursing care.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in North East Lincolnshire.
The local picture: North East Lincolnshire
What the numbers say about care for older people in North East Lincolnshire.
What care costs in North East Lincolnshire, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £750 | £1,165 to £1,475 (Yorkshire and The Humber figure, because too few North East Lincolnshire homes publish this price. 14 homes. Median £1,316.) |
| Nursing care | £716 | £1,600 to £2,071 (England figure, because too few North East Lincolnshire homes publish this price. 140 homes. Median £1,916.) |
| Residential dementia care | Not published separately | £1,199 to £1,581 (Yorkshire and The Humber figure, because too few North East Lincolnshire homes publish this price. 13 homes. Median £1,399.) |
| Nursing dementia care | Not published separately | £1,890 to £2,221 (England figure, because too few North East Lincolnshire homes publish this price. 75 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 17,600. Rising to 20,400 by 2035, up 16%
- People aged 85 and over: 4,700. Rising to 6,500 by 2035, up 38%
- Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,800 by 2035, up 22%
- Dementia diagnosis rate: 76%. The NHS ambition is 67%.
- Care home beds per 1,000 people aged 75+: 96
- Care homes, last 12 months: 0 opened, 0 closed. 10 changed owner, covering 512 beds.
- Care home beds filled across North East Lincolnshire: 83%. The 12 month average is 83%.
- Who pays, across North East Lincolnshire (estimate): 33% council, 35% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Emerald House
Facts from public registers, and what is close by.
- Registered with CQC
- 31 March 2021, so 5 years.
- Run by
- Carmand Ltd, which runs 6 adult social care services in England. 2 of the 3 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Emerald House
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Diana, Princess of Wales Hospital, Grimsby, 2.5 miles away
It is about 2.5 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Slc Medical Group, 2.1 miles away
- Raj Medical Centre, 2.7 miles away
- Birkwood Medical Centre, 3.2 miles away
Nearest dentists
- Scartho Dental Surgery, 2.2 miles away (NHS.uk details)
- 185 Littlecoates Road, 2.8 miles away (NHS.uk details)
- Grimsby Dental Studio, 3.6 miles away (NHS.uk details)
Nearest pharmacies
- Cottingham Pharmacy, 1 mile away
- Weelsby View Pharmacy Ltd, 2.1 miles away
- Ta Burley Pharmacy Ltd, 2.5 miles away
Nearest railway stations
- Grimsby Town Station, 3.8 miles away
- Great Coates Station, 4.4 miles away
- Grimsby Docks Station, 4.7 miles away
Around Emerald House
- H: Emerald House
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Emerald House
Where is Emerald House located?
Emerald House is a nursing home in Grimsby, North East Lincolnshire, DN37 0AR. You can view its exact location and get directions from the map on this page.
What type of care does Emerald House provide?
Emerald House is registered to provide nursing and personal care, with support that includes Older person care, Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Emerald House's CQC rating?
Emerald House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 30 July 2022. You can read the full CQC report from the link on this page.
Does Emerald House offer respite or short-term care?
Yes. Emerald House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Emerald House
Can Mum or Dad stay here if their dementia gets worse?
No. Emerald House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
Yes. Yes. Emerald House is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Emerald House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Emerald House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the Yorkshire & Humberside
Emerald House has not published its fees yet. These are typical weekly fees for the Yorkshire & Humberside, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
- Nursing care: £1,000 to £1,300 per week per person, typical range
Indicative figures for the Yorkshire & Humberside, not a quote from Emerald House. Actual fees depend on the room, the level of care and how it is funded.
Explore more
- Nursing homes in North East Lincolnshire
- All nursing homes
- Care funding calculator
- NHS CHC eligibility checker
- Care advice guides
More nursing homes in Grimsby
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- Bradley Apartments — CQC Good
- Brooklands Care Home — CQC Good
- Clarendon Hall Care Home — CQC Good
- Clarendon Hall Care Home — CQC Good
- Eaton Court — CQC Good
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