Upton Dene Residential and Nursing Home

Logo of Upton Dene Residential and Nursing Home, a nursing home in Chester, Cheshire West and Chester, offering older person care, dementia care, physical disability support and younger adults care.

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About Us

We at Upton Dene Residential and Nursing Home offer nursing care in a welcoming setting in Chester, Cheshire West and Chester, where compassion and clinical expertise come together to support each person we look after.

Our home is thoughtfully located within the CH postcode area, giving residents the benefit of a peaceful environment whilst remaining close to the amenities, green spaces, and community life that make Chester such a treasured place to call home. Families visiting loved ones will find the surrounding area easy to reach, with the character and warmth of the local community very much part of daily life at our home.

Nursing care sits at the heart of what we do, and we are proud to support a wide range of individuals with differing needs. Our team provides dedicated care for older people, including those living with dementia, offering routines, reassurance, and gentle encouragement that help residents feel safe and understood. We also welcome younger adults and people living with physical disabilities, tailoring our approach so that each resident receives support shaped around their personal circumstances, preferences, and aspirations.

For families who need short term support, our respite care offers a valuable option, whether following a hospital stay, during a carer's holiday, or simply to provide a period of professional care and companionship. Whatever the length of stay, our aim remains the same: to treat every resident with warmth, dignity, and genuine interest in who they are.

Our most recent CQC inspection, carried out on 24 December 2024, resulted in an overall rating of Requires Improvement. We believe in being open about this. Whilst we were rated Good for being Caring and Responsive, which reflects the compassion of our team and our commitment to meeting residents' individual needs, we recognise there is meaningful work to do across the Safe, Effective, and Well led areas. We are actively focused on strengthening these aspects of our home, listening carefully to feedback from residents, relatives, and professionals, and making the improvements needed to deliver the standard of care every family deserves.

If you are exploring nursing or dementia care options in Chester for someone you love, we warmly invite you to get in touch. Choosing a care home is a deeply personal decision, and we would be glad to answer your questions, share more about daily life here, and arrange a visit so you can see our home for yourself. You are not alone in this journey, and we are here to help you take the next step with confidence.

Common questions about Upton Dene Residential and Nursing Home

Where is Upton Dene Residential and Nursing Home located?

Upton Dene Residential and Nursing Home is a nursing home in Chester, Cheshire West and Chester, CH2 1FD. You can view its exact location and get directions from the map on this page.

What type of care does Upton Dene Residential and Nursing Home provide?

Upton Dene Residential and Nursing Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Upton Dene Residential and Nursing Home's CQC rating?

Upton Dene Residential and Nursing Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 24 December 2024. You can read the full CQC report from the link on this page.

Does Upton Dene Residential and Nursing Home provide dementia care?

Yes. Upton Dene Residential and Nursing Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Upton Dene Residential and Nursing Home offer respite or short-term care?

Yes. Upton Dene Residential and Nursing Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Upton Dene Residential and Nursing Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.

Questions families ask about Upton Dene Residential and Nursing Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Upton Dene Residential and Nursing Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

Yes. Upton Dene Residential and Nursing Home is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register

Can they try a short stay before deciding?

Yes. Upton Dene Residential and Nursing Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Upton Dene Residential and Nursing Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 24 December 2024
  • Report published: 24 December 2024

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Requires Improvement
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the North West

Upton Dene Residential and Nursing Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.

Indicative figures for the North West, not a quote from Upton Dene Residential and Nursing Home. Actual fees depend on the room, the level of care and how it is funded.

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