ELSI (SW)

ELSI (SW) is a home care agency in Trowbridge, Wiltshire (BA14 8BR). It holds a CQC rating of Good.

About ELSI (SW)

We provide support in people's own homes across Trowbridge and the wider Wiltshire area. We work mainly with younger adults, including people who have a learning disability and people who are autistic, supporting them to live in their own homes and run their own lives. The support we give looks different for everybody. It might be help with personal care and medication. It might be support to cook, shop, clean and manage bills. It might be somebody alongside a person at college, at work, at an appointment or on the bus into town. Quite often it is a mixture, and the balance shifts over time as confidence grows. Our approach is to support rather than take over. If somebody can do part of a task, they do that part. If they want to learn to do more, we help them learn, at their own pace and without making a production of it. Decisions about how, when and by whom support is given belong to the person receiving it. For the autistic people we support, clear communication and advance notice of change are central, and we take time to understand sensory needs and preferred ways of receiving information. Our most recent overall rating from the Care Quality Commission is good. If you would like to talk about support in the Trowbridge area, please get in touch.

Care provided at ELSI (SW)

Read the full inspection report on the CQC website.

Common questions about ELSI (SW)

Where is ELSI (SW) located?

ELSI (SW) is a home care agency based in Trowbridge, Wiltshire (BA14 8BR), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does ELSI (SW) provide?

ELSI (SW) is registered to provide care in people’s own homes, with support that includes Learning disability and autism support, Younger adults care. The full list of services is shown on this page.

What is ELSI (SW)'s CQC rating?

ELSI (SW) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 28 June 2024. You can read the full CQC report from the link on this page.

Questions families ask about ELSI (SW)

Can they support someone living with dementia at home?

No. ELSI (SW) LTD does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. ELSI (SW) LTD covers roughly 10 miles from Trowbridge.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

ELSI (SW) LTD has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from ELSI (SW) LTD. Actual fees depend on the room, the level of care and how it is funded.

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