Helping Hands

Helping Hands is a home care agency in Calne, Wiltshire (SN11 0QZ). It holds a CQC rating of Good.

About Helping Hands

Helping Hands Calne provides home care to adults in Calne and the surrounding part of Wiltshire. We support older people and younger adults, people living with dementia, people with physical disabilities, and people who have sight or hearing loss. Staying at home usually depends on a small number of practical things going right, so those are what we concentrate on. Help with washing and dressing, medicines taken as they should be, proper meals rather than whatever is easiest, the housework kept under control, the shopping done, and a reliable way of getting out to appointments and to see people. We fit visits around the person's day rather than around ours. Continuity is something we take seriously. Meeting an unfamiliar care worker at the door is unsettling for anybody and particularly so for somebody living with dementia, so we build a small team around each person and let you know in advance when that has to change. Where somebody has sight or hearing loss, we take the trouble to learn how they prefer to be approached and spoken with. We plan the support with the person and, where they want it, with their family, and we look at the plan again whenever circumstances shift. Our most recent overall rating from the Care Quality Commission is good. Timekeeping and continuity are what keep it that way.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in Calne, Wiltshire (SN11 0QZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Helping Hands's CQC rating?

Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 May 2022. You can read the full CQC report from the link on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands Calne is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands Calne covers roughly 10 miles from Calne.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Helping Hands Calne has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Helping Hands Calne. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Calne

Browse all home care in Calne.