Whiteheart Health Care

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About Us

We at Whiteheart Health Care Wiltshire provide dedicated home care across Salisbury, supporting older people and younger adults to live well within the comfort and familiarity of their own homes. As a home care agency serving the Salisbury community and surrounding Wiltshire areas, we understand that the very best care often begins at the front door of the place someone already calls home.

Operating throughout the SP postcode area, our team travels to those we support across Salisbury and its neighbouring villages. Rather than asking people to adapt to a new environment, we bring compassionate, professional care into the spaces where memories have been made, gardens have been tended, and family life continues to unfold. This approach allows the people we support to remain connected to their neighbours, their routines, and the community they know and love.

Our specialisms encompass older person care, home care, and support for younger adults, meaning we are equipped to walk alongside individuals at very different stages of life. For older residents, this may involve gentle assistance with personal care, medication reminders, meal preparation, and the kind of steady companionship that transforms a quiet morning into a shared one. For younger adults, our support is shaped around promoting independence, enabling participation in daily life, and providing practical help in a way that respects each person's goals and preferences. In every case, families can take comfort in knowing that care is tailored to the individual rather than delivered from a fixed template.

For loved ones, this means peace of mind. It means knowing that someone is checking in, that meals are being eaten, that medication is being taken on time, and that the person they care about is not facing the day alone. It means being able to continue with work, family commitments, or simply resting easier, knowing a trusted team is present.

Our most recent CQC inspection, carried out on 29 July 2025, resulted in an overall rating of Requires Improvement. We believe in being open about this. Within that inspection, we were rated Good across three key domains: Effective, Caring, and Responsive. This reflects the warmth, attentiveness, and person centred approach our team brings to every visit. The areas identified as needing improvement, Safe and Well led, are ones we are actively addressing with focus and determination. We view the inspection process as a valuable opportunity to strengthen our practice, and we are committed to making the changes needed to deliver the highest possible standard across every aspect of what we do.

Choosing home care is a deeply personal decision, and we understand the weight that families carry when exploring options for someone they love. If you are considering support for yourself or a family member in the Salisbury area, we warmly invite you to get in touch. We are happy to answer your questions, listen to your circumstances, and help you think through what good care at home might look like. Whatever path you choose, we wish you clarity, comfort, and confidence in the decision ahead.

Common questions about Whiteheart Health Care

Where is Whiteheart Health Care located?

Whiteheart Health Care is a home care agency based in Salisbury, Wiltshire (SP1 1EY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Whiteheart Health Care provide?

Whiteheart Health Care is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.

What is Whiteheart Health Care's CQC rating?

Whiteheart Health Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 29 July 2025. You can read the full CQC report from the link on this page.

Coverage Area

Within 10 miles of Salisbury

This agency provides care within approximately 10 miles of their Salisbury office. Radius is approximate — claim to update

Contact Whiteheart Health Care Wiltshire

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Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 29 July 2025
  • Report published: 29 July 2025

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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